CA
50-65 years of age | Experience level: first safari
Ripped Off
Due to health issues we had to cancel our safari trip to Kenya…despite following all of the procedures to obtain a refund less a 10% administration fee and despite assurances our refund was being processed…the tour operator has ghosted us and we have lost our money $4,500 USD.
35-50 years of age | Experience level: 2-5 safaris
Zimbabwe is a beautiful country with amazing scenery, great animal sightings, & friendly people!
Our family (four adults) had an amazing time on our trip to Zimbabwe. We loved the scenery on our drive from the Vic Falls airport to our first accommodation stop (Robins Camp). We saw so many wild animals just on that drive alone including giraffes, warthogs, baboons, guinea fowls, & impalas. On the game drives we also saw painted dogs, kudu, elephants, female lions, vultures, African red-billed hornbill, more impalas, zebras, buffalo, & mongoose. Victoria Falls is one of the most stunning places we have ever been. The Falls are so large and there were double rainbows shining through the mist. It was such an experience to see these Falls up close, as well as from the air via helicopter, & in the Devil's Pool. The weather was also great during our trip. In Hwange National Park it was cool in the mornings & just right on the drives. Vic Falls was warmer, but there wasn't too much humidity so it felt nice.
Also, as far as the booking/planning, William was great from start to finish helping up set up our itinerary. We wanted to do Devil's Pool and zipline and he coordinated all of that into the preplanned itinerary. We had great drivers & guides on all of our safari drives and our walk to Victoria Falls. We LOVED the helicopter ride over the Falls and the Boma Dinner & Drum Show was such a fun activity on New Year's Eve.
CH
35-50 years of age | Experience level: over 5 safaris
Great variety of animals
The organized tour with Home to Africa and more specifically with Karim was great! We enjoyed touring around the country, seeing more animals than expected, more beautiful sceneries than expected and meeting many very friendly people. Karim was very knowledgeable, friendly and flexible, which contributed greatly to this wonderful experience! ;-)
IT
35-50 years of age | Experience level: first safari
Short-Long stay!
Unfortunately we've spent Just 6 days in Uganda, and considering what this Land can offer is very short time!
We've travelled through 2000 km in those days and we've being able to spot different landscape and an amazing wildlife!
I really reccomend Uganda and in future i would love to visit again this terrific country!
HK
20-35 years of age | Experience level: first safari
Exceed expectation, will definitely visit again!
If you are from urban area, you can never imagine there is a place like Namibia in the world.
Animals and breathtaking sceneries everywhere!
Comfortable lodges and good food make sure you can also take a good break.
People in this country are also very nice!
20-35 years of age | Experience level: 2-5 safaris
Very well organized and quality customer service
The safari was well organized we had a quality time together with my wife and kids, definitely am up for another tour with friends next time. Kudos jeep up the good work.
50-65 years of age | Experience level: first safari
Deceiving, not professional, stay away!
Abbey from Lush African Safari responded to my Safari booking request for a quote with a very expensive package for a 14 days Kenya and Tanzania safari. The quote had places’ names and pics of cars and accommodation included. Upon arrival to Kenya I found out none of the places he quoted were actually available at the time he sent me that quote. In fact, he did ask me to pay immediately to book everything, which I did, but it was just a scam since the places weren’t available. And he hired local companies that book something else. He even tried to put me in a minivan instead of a landrover in Kenya, which at least at last minute the local company was able to fix. In Amboseli, he sent me to a tent instead of a nice 3-4 start hotel I paid, I was scared for my life there. Not a joke. Solo woman traveler I paid more to him, a company based in USA, to guarantee that this situation didn’t happen :(
In Tanzania he tried to send me to another tent and I was literally crying that day contacting the Safaribooking team begging to please not to be sent to a tent. I paid for a nice hotel, he was making up all sort of reasons why me going to a tent was best for me, among them so I can see the great migration.
He didn’t even know I already saw the great migration in Kenya!
Finally they sent me to a hotel, not like the one promised but I was so grateful for having walls and feel safe that I didn’t mind. Both local tours realized what was been done and were very sympathetic. I’d strongly recommend to use those companies directly, they will be honest and not lure you with some pics. I paid thousands of dollars to stay in the nicest hotel with great food and they sent me to a tent without electricity, shower outside that actually didn’t work, he gave me a $300 refund which felt like an insult, but I was powerless.
When I told him he couldn’t just go against the client wishes and going to a tent instead of nice accommodations I booked were not my wishes he said: “we are going to have to agree to disagree”. So he feels he is in power to sent you wherever he wants regardless of what you paid for. Here is another, when I send the pics he sent me of a fancy place that I paid for and the ones of the horrible tent he was sending me to, his response was:”some places take deceiving pics”. We have internet and the local tours were honest so they did told me how wonderful the other places I had in the quote were and how they didn’t compared in location food quality and overall with what I was given.
IT
35-50 years of age | Experience level: 2-5 safaris
Impressive!
Exaud is one of the best guides I've ever had. His knowledge of the area and his humor were among the best part of the trip. Very well organized and available for any questions. I highly recommend Txsafari adventure !!!
20-35 years of age | Experience level: first safari
Unforgettable Adventure - Masai Mara Safari
Despite my short notice, Kentau Safaris went above and beyond to ensure that every aspect of my safari experience was seamless. From the moment I contacted them, their team was incredibly responsive and dedicated to crafting an itinerary that suited my preferences.
One of the highlights of my trip was the exceptional guide provided by Kentau Safaris, David. His professionalism and extensive knowledge of the Masai Mara ecosystem greatly enriched my safari experience. David's passion for wildlife and commitment to delivering an informative and enjoyable tour truly stood out. He not only knew the best spots for spotting the incredible wildlife but also shared captivating stories and insights about the local culture.
The choice of accommodations and the overall organization of the trip demonstrated Kentau Safaris' commitment to quality. The lodgings were not only comfortable but also strategically located to maximize our wildlife viewing opportunities.
I deeply appreciate Kentau Safaris for turning my last-minute travel plans into a once-in-a-lifetime experience. Their dedication to customer satisfaction, coupled with the expertise of guides like David, sets them apart in the world of safari planning.
If you're looking for a reliable and customer-centric safari company, I wholeheartedly recommend Kentau Safaris. They exceeded my expectations and played a pivotal role in making my Masai Mara adventure unforgettable.
CZ
50-65 years of age | Experience level: first safari
Super kind and willing to make our experience unique
We had an amazing experience with Kanje Grand Tours Amani was our guide for the 5 day safari and he was amazing! He was very informative and professional, as well as being flexible and accommodating with the itinerary, allowing us to make changes to our schedule to better suit us. We could see all the animals we wanted and all the lodges were great. Would definitely recommend or book with them again!
(automatic translation from Czech)
