RU
35-50 years of age | Experience level: first safari
It's perfect tour operators in moshi
Amazing safari never seen before
Also kigusa tours it's trusted company in moshi
35-50 years of age | Experience level: first safari
10 out of 10, highly recommend!
Excellent customer service. Friendly and super helpful staff. Such a fun and magical Tanzania experience. From the moment I first sent an email inquiry the company was very responsive and thorough. They were so patient with my fluctuating dates making sure my trip would be accommodated in its entirety. I had a very difficult time finding an agency who could accommodate me as a solo traveler (some will allow a solo traveler, but you still have to pay the price of double occupancy- this was an absolute NO for me). Colours was one of a very few that I finally found, with very competitive pricing! My driver/guide Amani was AMAZING, as was our excellent cook Adam, and coordinators Hamis and G! I felt so safe and taken care of the entire time as a solo female traveler, and the crew went above and beyond to make my birthday trip extra special with a surprise cake, and even helping with the disaster of my lost luggage (thanks JFK and KLM airlines
NZ
First class service
As a family of 4 we booked an overnight stay having enjoyed numerous day trips in the past so we knew a little of what to expect.
We were traveling on a budget so were expecting a typical ‘much promised, little delivered ‘ experience that seemed commonplace on the continent. But the whole trip was very professional and of the highest standard - I’m sure we stumbled on a great find.
Bogosi met us on time at the pick up destination with everything ready to go.
Instead of just a tour guide, Bogosi became a friend to us, tailoring the Safari to the animals we wanted to see the most, and enjoying his company around the camp fire learning many things about our environment and African living along the way. A very valuable insight was surprisingly gained here.
We stayed in comfortable and safe tents with a fantastic meal in the evening provided by his chef who was the only other member of the party.
We rose early in the morning as we had never seen hyenas and Bogosi had a hunch as to where they would be - and he was once again spot on with his judgment and knowledge- something that if your tour guide has, impacts greatly on what you can get to see. Our expectations being fulfilled, we headed back to camp where a beautiful meal was ready for us and camp was packed up for departure.
On the return trip home we were treated to our best lion pride experiences just to top of a wonderful tour.
Moonlight Safaris delivered a beautiful family holiday highlight that as a family we knew was going to be a one of a lifetime event and will be fondly remembered and treasured for the unique opportunity Botswana offers as to accessing the wildlife but also due to the great service provided.
Purchasing the booking directly through the owner I think was good, as it meant we got the best value for money and a company small enough to give a personal touch.
If things have remained the same with this business since our adventure in 2019, certainly use Bogosi and book Moonlight Safaris.
35-50 years of age | Experience level: 2-5 safaris
Stephen was wonderful. He ensured our needs were taken care of quickly.
My team of 19 had a wonderful time. We saw every animal in the reserve. Bushman Tour Group was very professional and tended to our needs. I hope to join them again in the future.
CZ
20-35 years of age | Experience level: first safari
An amazing tour operator, which will certainly take you beyond your expectations!
I can easily say now that we were pretty lucky, we have chosen Best Memory Safaris for our 16 days safari tour! it was a once in a lifetime vacation with such great experience and a fantastic adventure! We travelled along with my parents and they were simply blown away and their dreams came true. Although I must confess that I was a bit nervous at the very beginning as this was my first travel and dealing with tour operator from totally different country remotely, which has an address on P. O. Box, hence everything points to a scam... However, it cannot be far away from the truth!! Since the very beginning, communication with an owner Isaac was such a pleasure, he is soo nice, helpful, understanding, flexible, open for individual wishes and greeted us personally at Nairobi airport. We met our amazing and experienced guide afterwards - Shem. We were picked up at the airport and the journey begun. His feeling to find a perfect spots is admirable and thanks to his sense, we were able to sport BIG 5 and many many more. Elephant clans, cheetahs and leopards from few meters in Masai Mara were stunning!! Shem knows everything about animals and he was willing to answer every single question we had about animals, landscape, people in Kenya, etc. (we had a lot of questions indeed :)) We spent 13 days and I have nothing to say, but praises. We were dropped at coast for last 3 days, from where we were picked up at our very last day and transferred into Mombasa airport. All lodges and hotels were amazing just like the whole tour. Like an oasis in the middle of nowhere with sooo friendly and nice staff, food was amazing. In short, I'm really not able to say anything negative, even minor stuff... everything ideal and I can only recommend this company and Shem as a tour guide! Although, we were told by Shem that all guides working in Best Memory Safaris are just like amazing. Isaac has only real deal guides :). It was our first time, but definitely not a last time! Once again many thanks to Isaac and Shem for such an amazing lifetime experience and folks - what are you waiting for? Book your trip!!
OM
20-35 years of age | Experience level: first safari
Incredible - Lost in Africa now feel like family.
Lost in Africa are incredible! Hans and the team are professional, reliable and readily available for any silly questions you might think of. We made all our enquiries and our final booking entirely via WhatsApp which was easy and efficient…the best holiday booking experience we’ve ever had and very reasonably priced.
Patrick, our guide, is like a super human! With a background in animal research and extensive work with African tribes, there is not much he doesn’t know. Patrick is the perfect Safari guide…so considerate of the animals and the parks, full of facts and information and just an all round wonderful person.
We did the 4 day safari and saw so much. The accommodation throughout was amazing, check in/out was easy and we were well looked after everywhere we stayed. Hans really did a great job of hand picking wonderful places for us to stay. The Lost in Africa “hostel” in Arusha was one of our favourite places, it’s a real home from home and a great way to start and end your Safari.
After our Safari ended, we moved on to Zanzibar…again, all arranged by Hans (is there nothing this man can’t do?!).
We fell in love with Africa and Lost in Africa. We hope to be back soon for the next adventure…climbing Kili, rather than drinking it!
Asante Sana to all at Lost in Africa xxx
20-35 years of age | Experience level: 2-5 safaris
Uganda full of miracles!
Pearl Afric is the best Company to experience Uganda in details, wonders and a lot of knowledge. We really loved the whole tour with especially also because of our tour guide Prim. He did a fantastic job and I would like to thank him so much. He was really friendly, lovely and had a lot of knowledge. It was really worth it.
ES
50-65 years of age | Experience level: first safari
Inolvidable
Espectacular safari. The staff is very profesional and kind in all moments over my espectatives.Very good qualty/price
50-65 years of age | Experience level: first safari
Once in a lifetime- must do!!!
Highly recommend!! Had an amazing time. Our tour guide was Ezekiel- he was very knowledgeable, on time, reliable and a great person. Glad we chose this company to experience a once in a lifetime adventure!
KW
20-35 years of age
Horrible Hosting Experience
If there was a negative one rating, that is what I would give. All of the accommodations except for Reef and Beach were filthy and smelled terrible. The lunches were packed around 7am every morning and left to sit in the sun on the passenger seat until lunch time. We stayed in Arusha for 3 nights. On the first night, the water kept cutting off . On the second, large ants spread all over the bathroom floor and on the third, there was no hot water in the tent. The agreed -upon payment method was changed last minute. We were initially told that we can pay upon arrival however, about 2 weeks before our departure we were told to pay nearly half the amount.
Each time we had a domestic flight we had to practically beg for the tickets to be sent. Even though when the payment method was changed the excuse was that they needed to book our flights in advance.
On our flight from Arusha to Zanzibar, they sent us one ticket and sent our guide another(different Airline). We were extremely confused. Poor poor management. There is no emergency contact number or personal. We arrived at about 5:30am . It was dark in Zanzibar and our pick up was a bit late . He arrived without a sign , a uniform or anything that indicated that he was from Paradise and Wilderness( not even a sticker on his bus). We quite reluctantly got into the bus and were taken to a hotel in Stone Town. We were told we would have to wait until check in time i.e.2pm. which was completely ridiculous because management had our flight details and knew we would be arriving earlier. I tried contacting them via WhatsApp. When they responded, all they had to say was "Kindly be informed that normally check in is 2pm, if you request early check in is subject to availability and we charge 15 USD per room" (copied from WhatsApp) . We were willing to pay that amount but there weren't any available rooms. We ended up having to wait for an extra 6 hours to get our room (which smelled like bowel). They later apologized and offered a complimentary massage but this was not nearly enough. By the time our Safari was over , we were fed up and we decided to leave early. Our original booking accounted for 3 nights in Reef and Beach but we only stayed for 1(we were not refunded). We arrived at Reef and Beach around 8pm and left at 7:30am which brought our trip to an end. HORRIBLE HOSTING EXPERIENCE