DE
20-35 years of age | Experience level: 2-5 safaris
best operator ever!
Robert was the best driver you can imagine! He read our every wish from our eyes and we had more fun than ever before! Definitely we would recommend the whole tour company and especially Robert Kuambati as a safari driver, we will surely come again!
DE
50-65 years of age | Experience level: over 5 safaris
Twinkle Star is client-oriented, flexible and offers high value tours.
I am currently a resident in Kenya and my brother David visited me over the Christmas - New Years' holiday. We spent most time with our friends in Narobi and at the coast, but also wanted to make a safari to a national park which was a completely new experience to my brother. I wrote to some safari companies and James very quickly responded to offer detailed solutions for the planning of our safari and time line as we envisioned it. We eventually settled for a four-days trip from Nairobi to the Maasai Mara. Our resort was a very beautiful luxury tented camp with a fantastic view over the planes and very friendly and accommodating staff. Our safari guide Simon was very experienced and knowledgeable and took us for a couple of unforgettable game drives through the Mara where we got to see the big five in addition to many other animals. The organizer also accommodated our request for a morning safari walk and we visited a Maasai village on the second afternoon. We will definitely consider to choose Twinkle Stars again for future safaris.
US
35-50 years of age | Experience level: first safari
Top class concierge travel facilitators!
I worked with Clyde. I could not have asked for a better service. Besides making a fantastic safari itinerary, he made sure our trip was flawless in real time. He was our guardian travel angel always looking over us!
We did not book our airline tickets from the USA to Zimbabwe through Tailormade but Clyde was there to solve our problems real time. Our departing fright was canceled and the airline said that the best they can do is rebook us for the next day. I texted Clyde that unfortunately we would be a day late. Within five minutes he sent us an alternative rout that the airline could rebook us on. I showed the flight proposal to the airline desk and sure enough they could rebook us without any delays. Clyde had made sure we had a person greet us at the plane upon arrival in Johannesburg. Very professional service! The concierge walked us through the airport & immigration in a breeze. Clyde must have been checking all arrivals and departures. We received a welcome text upon every landing and well wishes with every takeoff.
Our experience in the safari camps was fantastic. Clyde had chosen the best fit for us. And thank you for the personalized notes in each camp!
I would highly recommend Tailormade Africa and Clyde specifically! We didn't have a single thing to worry about and felt pampered!
SE
35-50 years of age | Experience level: 2-5 safaris
Great safari experience!
We had a great time during our safari. Our guide was very knowledgeable and friendly. Safari Multiways was very easy to communicate with and we always got our questions answered quickly.
CA
20-35 years of age | Experience level: first safari
The whole experience was an absolute dream!
Kenya Safari Arcade went above and beyond our expectations. Coming from Canada and not being familiar with the process and how to navigate the various offerings, Kenya Safari Arcade walked us through every step of the way. Communications were clear and concise with plenty of options made available to us within our budget. We decided to go with Lerai Safari Camp and it did not disappoint. The staff were amazing (Mandela, Daniel, Jamblick) made it seem like the entire camp was reserved for just the two of us. I would highly recommend this trip to anyone interested in experiencing a safari in Masai Mara.
CH
35-50 years of age | Experience level: first safari
Fantastic from start to finish, if I could give six stars I would!
I cannot say enough about how wonderful our experience with Compass (Darren and Kate) was. Between finding the right trip, canceling and rebooking due to covid multiple times, and finally rebooking the whole trip with 2 days notice they were absolutely unbelievable. Further, the communication during the trip was also above and beyond. I highly, highly recommend Compass and I look forward to more trips planned and managed by them in the future
US
35-50 years of age | Experience level: first safari
Well informed and he is good at his job
We love the hotel Villa Rosa In Nairobi and the tour guide Paul took us to different places for food such as Carnivore Restaurant was our favorite. He also took us to the museum, Nairobi park, giraffe center with in the short period we were there. Overall it was a great vacation.
NL
20-35 years of age | Experience level: 2-5 safaris
Flexible with great service!
Had a fantastic trip with super good service!
Almost 2 years before the actual departure date, the first plans were made with Sander. Due to Covid, the plans have been postponed a number of times, which was never made difficult. Not even when the departure date was approaching, but the infections were rising rapidly. Even then we were able to decide last minute whether or not to go. Finally decided to go and never regretted it. You can make agreements with the guide about how to deal with, for example, wearing a face mask and this is respected. In the end (due to circumstances other than Covid) the trip had to be canceled early, but this was no problem at all and everything could be arranged. When our guide, Moses, was told that we were going home earlier, he did everything he could to get the most out of our trip.
All in all a very good experience with Grassrootz. They completely unburden you and do everything they can to give you an unforgettable holiday.
(automatic translation from Dutch)
35-50 years of age | Experience level: over 5 safaris
Samuel is extremely friendly, enthusiastic, reliable and knowledgeable :D
My sisters and I have been wanting to "take a dip in Lake Turkana" for years now. Finally, in December 2021, we decided we will accomplish this dream come hell or high water. A quick browse on the internet brought forth "Bush-thorns Adventures and Safaris". In Kenyan spirit, we didn't give it a second thought and started a conversation with Samuel about quotes and what have you. Since it was our first time to travel to Turkana, we had like a barrage of questions that we bombarded Samuel with every now and then. He was always so patient and kind and satiated us with his responses every time. D day arrived and we found ourselves spellbound with the magnificent views from the chartered flight to Lodwar. Our stay at Eliye Springs was simply "magical" - one has to just experience this for themselves. We don't have enough words to praise the staff there. Special thanks to the chef who catered for our very specific diet (vegan and jain); we definitely came back 2kgs heavier. Day 2 was very special. We took of to explore Central Island - Kenyan geography never ceases to amaze me! GORGEOUS and a must visit! I can prattle on and on about this special trip but, as they say, words won't do justice. I highly recommend a trip to Turkana asap :) Asante Bush-thorns :D
CA
50-65 years of age | Experience level: over 5 safaris
Unforgettable trip with guide Simon
Unforgettable trip with guide Simon
Going on a safari with Safari Update Travels was the highlight of my trip to Kenya. From the first contact on email, till the very last process, the entire team has made my trip an unforgettable one. Silas who took my reservation was so kind and available, He advised me on the tours, the different options, the tented camps. Always answering my questions promptly.
I spent 6 days on safari, with the most incredible guide Simon. Super kind, making sure I had the most amazing experience from the different places I’ve been to. He knew every single animal we encountered, taking time to explain the difference between male and female, how to differentiate one from the other. I couldn’t have wished for a better guide and next time I come to Kenya, I won’t hesitate on which guide to go with.
He wasn’t tired of me asking to stop for more pictures and he was making his best to get me the best scenes. A truly great safari experience comes from the people who guide you and it has made this journey one to remember.