ES
20-35 years of age | Experience level: first safari
well organised operator and amazing guide leroy excellent service at great value
We communicated with moses during the quote and derick super eagles handled all the organization from start to finish everything was seamless and easy. Our guide, leroy was fantastic—knowledgeable, fun, and full of stories that went beyond the usual animal facts.His knowledge of all the locations is so immense that he drove in difficult terrain to show us a Lion Pride containing 14 lions which were so hard to spot in the vast mara plains, although on the 4th day we had a some small issue and a couple in our car could not proceed with him which we disagreed with decision on our end we felt so bad and we could not give him a proper good bye .
The vehicle was clean and very comfortable, carrying 8 people . The accommodations were top notch camps were clean and served great food apart from rafiki which a good accommodation ut offered basic food They were very entertaining in the evenings with special maasai culture dance,in summary we couldn't ask for a better tour operator and guide for our safari in Kenya
DE
65+ years of age | Experience level: over 5 safaris
Excellent Service and great women to meet and be around
The service by far exceeded our expectations. When one member of our group had broken shoes they even would go out of their way in order to find a solution for that problem.
We had a great time and enjoyed these young women ' s company.
65+ years of age | Experience level: 2-5 safaris
Efficient, friendly and courteous
The tour was well organised. Accommodation was good and comfortable. Included food was tasty and ample. In Gweta the accomodation was hot overnight. However it is was luckily one night. The roads, no reflection on tour operatoe can be a bit tiring due to lack of maintenance on the long haul distances. The African massage as they coined it, was very bumpy on dirt roads and dusty . Judith our host guide and driver was excellent and knowledgeable.
Very accommodating and attentive, eager to give the best experience
I completed a 4 day budget safari and materuni waterfall in with coffee day. Safari was really enjoyable. The guide was great. The Serengeti campsite is unpleasant but I can’t blame the tour operator for that. The materuni day was unexpected highlight - spending time with locals and again an accommodating and knowledgable guide.
They helped with transfers which helped a lot also.
CN
35-50 years of age | Experience level: first safari
An Incredible Safari Experience in Kenya’s Most Famous Reserves
Our safari through Masai Mara, Lake Naivasha, Lake Nakuru, and Amboseli was truly unforgettable. Every destination offered something unique — dramatic savannahs full of lions and cheetahs in the Mara, serene boat rides with hippos and birds on Naivasha, flamingos and rhinos at Nakuru, and the iconic sight of elephants beneath Mount Kilimanjaro in Amboseli.
Our guide John Walter made the trip exceptional. His patience, professionalism, and warm personality made us feel safe and well cared for every day.
It’s an experience we’ll remember for a lifetime.
50-65 years of age | Experience level: 2-5 safaris
Laurian our guide was kind and caring and just an upstanding good man and guide.
The safari was amazing! The accommodations were all excellent. Laurian, our guide, was great at finding the animals for us to see and so accommodating with our schedule. By the end of our 4 days together he felt like family. We are grateful for having this experience.
20-35 years of age | Experience level: first safari
Good Communication & Experience
My sister & I booked a 1-day Bisoke Mountain hike with Empirical tours and Eraste. The communication prior to the tour was excellent and he picked us up from our hotel exactly on time. He drove us to the hike where we were escorted by park rangers. When finished with the hike, he took us to dinner in Musanze and then back to Kigali. It was a long day and Eraste was happy to tell us about his country and the villages and cities we drove through. We had a great time on the hike - the views were stunning. We felt safe the entire time.
50-65 years of age | Experience level: first safari
A fabulous 5 days!
Communication Davis was excellent. He was very quick to respond at all times and created an ideal itinerary to suit us. Marco, our driver and guide, was superb. He made us no promises. Whenever we asked what we might see, he would smile, shrug and say 'its nature"!. There is a lot of luck in what you might see but Marco knew where the animals liked to hang out and took us to their favourite haunts. He didn't hesitate to put his foot down when he got wind of something exciting and always maneuvered the jeep so that we got a good view. Some of the highlights were having lunch between 3 sleeping male lions about 2m from the jeep, close encounters with elephants, Following a pride of lions and watching cheetahs eat a recent kill. We saw at least 30 different animals (only the rhino eluded us) and numerous colourful birds.
We strongly recommend staying in the park itself for at least one night to get the full experience. We woke up to Zebras eating inches from the tent and we were also pleased that there were only 2 of us in the jeep so that we didn't have to jostle with other people for a view.
Highly recommended!
NO
20-35 years of age | Experience level: first safari
Perfect!
From the beginning to the end of the trip everything went very smoothly. Our driver was very competent and was able to both provide a lot of information and answer questions. The experience was fantastic and we even got to see the big five. The ones that could be improved are that the lunch during the day should be stored in a cooler bag.
65+ years of age | Experience level: first safari
Beware of Sun Safaris – they did not pay local vendors
We recently went on a safari to Kenya through Sun Safaris. We worked with Natasha, who was very professional and responsive. HOWEVER, when we were on our trip, we received a very concerning phone call from one of their local vendors. They informed us that we owed $21,994 even though we made final payments to Sun Safaris months before. We were also told that after repeated phone calls and emails, they couldn’t reach the owner, Brett, and that we needed to pay the amount the following day. Apparently, they were never paid. While we were able to reach Natasha, who said things would be sorted out, we were very worried that arrangements (hotels/services) might be cancelled. We never heard back from Sun Safaris until we returned home from our trip.
Based on another review I saw after our trip, I learned that this is not the first time the owner hasn’t been responsive or paid vendors in a timely manner. While the safari overall was great, the incident was very concerning. Based on this experience, I would not recommend Sun Safaris.