FR
under20 years of age | Experience level: first safari
Unbelievably Amazing First Time Safari Experience!
We booked the Safari around 8 months in advance for me and my father, the planning and communication with Fina was perfect beforehand. We emailed her and got a response on the same day, across the wild had a pre proposed itinerary, we could customize this to our needs, and all this too was quickly and efficiently communicated, we wanted to remove a night and add it in another park, and this was done rapidly with no problem. I had planned this for 3 people, however only few weeks before one of us had to cancel out, despite this very short notice, Fina was able to call hotels and change the booking while also giving money back with minor cancellation fees, this was handled very well by the agency. On the day of arrival, Fina had managed to meet us in the hotel despite the very late time, this was very hospitable and well appreciated. All the Payments were safe and handled well by the Across the Wild. All the promises on the itinerary were delivered and exceeded. The booking was very reliable with no problems at all, flawless! During the trip there was a Wifi problem, so my mother back at home was worried because we hadn’t messaged for a whole day, so Fina called us to make sure we were alright and told my mother the news. Fina throughout the trip conveyed her regards to us through our guide David, which was well appreciated.
Our Guide David was Fantastic! He was kind and hospitable from the very start of the journey at the pickup in the airport. He was eager to show us the best safari possible for the next 10 days. He was very knowledgeable, not only in the wildlife but in Many other things. My father and David had great conversations about politics and life in Kenya etc, he taught me and my father a lot of facts, while we also had many things to share about our culture (India), he was keen to learn about different cultures just like us, he is very easy to talk to. David is also very punctual, he was always early and ready to kick off game drives, transport to other parks etc. He had the Land cruiser prepped with roof open, windows open and our bottles filled with water before every game drive. The Land cruiser was slightly old with some issues like door getting jammed sometimes etc however this did not really create any issue on the whole, we never had problems during game drives with the cruiser as it was always fixed by David in time, and no serious issue to the cruiser anyways. We had to once wait at a gas station during transport longer than expected, this bothered my dad slightly as he felt this part wasn’t organized that well and was wasting some time, however I personally didn’t find this a huge problem as we reached on time in the end. David seemed to know everything about the wildlife in Kenya, from the trees to the smallest of birds, the massive amount of wildlife knowledge was amazing, given the fact that I’ve been a wildlife enthusiast since a young age. He is eager to teach this to us, as he sometimes questions us about animals and places to keep us interacted. He is a very careful driver, trying his best to reduce the impact of bumps and potholes on the road for the passengers, he kept within the speed limit during transport which made us feel very safe. He is also very respectful to the animals, keeping distance and giving them privacy, yet giving us the perfect shots of the animals, we got very close interactions while still respecting the wildlife. He was very patient and listened to our wants and needs as well. He gave us plenty of time to just relax and enjoy the animals around us. He was so good at giving us animal satisfaction that we did not want to take any more pictures of Lions because we had more than enough! We saw the big 5 and way way more! David also positioned us for the best view of a cheetah hunt which we witnessed on our last day, he made each game drive top the last one! I mentioned that my favorite animal was the cheetah, he ensured we see the cheetah, and we got to observe a cheetah for a whole day, and witness every moment of a cheetah’s day, this was amazing and all thanks to his knowledge of parks and patience given during the drives. He also was funny and insightful. If I had to go again I would definitely choose David as our guide. A very gentle and humble person. We hope his family can visit the Mara soon as they haven’t been there yet.
We were at Amboseli, Ol Pajeta , Lake Naivasha and Masai Mara, for a total of 10 days, all the lodges were friendly and impeccable, sweetwaters at Ol Pajeta is definitely a recommendation, with a must do night safari as an optional cost. The lodges were chosen by the agency and were all great choices. We had seen almost everything and we left very very happy and satisfied, we had a safe trip too especially during the election etc, so we thank across the wild a lot for giving us this opportunity for this great experience. I am looking to come back again with more family hopefully some time in the future! What a wonderful experience! Across the Wild fulfills an amazing experience at a good monetary value, I definitely recommend!
FR
35-50 years of age | Experience level: first safari
Reliable tour agency in Tanzania
Safari tours in Tanzania was a dream to me and my family. After sent few inquiries, by comparing the prices and programs, we made our choice to book our tour with Gosheni in the end. And all what we went through in this ten days tour later, just proved that it was a great deal! All the arrangements were perfect, and thanks to our very experienced driver, and same time as our guide, Mr Ombeni, we managed to see all those amazing animals in their nature land, and with the unique landscapes all through the safaris, the scene we had everyday, was magnificent. If you are ready to discover Tanzania, highly recommend Gosheni!
US
20-35 years of age | Experience level: first safari
Incredible!
Gems of Africa safari and tours were incredibly attentive and accommodating. When we experienced flight complications on the way to South Africa, delaying our trip multiple times, they were extremely responsive and worked with us to find solutions immediately. (A special shoutout to Janine!!) They helped us rebook flights and transportation and pushed back our stay at no extra cost. Their attention to customer service helped make a very stressful situation much less so.
The Lodge was beautifully appointed and luxurious, the staff was attentive, warm, and welcoming, and the food was delicious. (We loved Mary and the whole team at Imbali!) The safari itself was incredible and once in a lifetime. The guide, Connor, was extremely knowledgeable and personable and made the entire experience fun and exciting.
I could not recommend this company or safari option more highly!!
20-35 years of age | Experience level: 2-5 safaris
Excellent And reliable
We had an exciting to tour with the great help of kenya bush expeditions. Our larger family visiting us in kenya had great memories thanks to a well organised team who planned everything for us in advance. John was very helpful to questions and the selected hotels were as agreed. Thank you very much for such a great tour to the wild of Kenya
US
Outstanding tour in Southern Africa
Anya Visser organized our once in a lifetime, last minute vacation to Victoria Falls and Botswana. This was our first trip to Africa and I couldn’t have asked for a better person to help me with this. Anya hits all the points: organized, nice, professional, good listener and the best was the personal touch. It truly felt as she was planning this for someone she knew. The itinerary gave us a good understanding of the country, flora and fauna and time she allotted for each destination was perfect. She even wished happy birthday to my husband and son and communicated with the lodges about having cakes! We are thinking already about our next trip to Africa and I know who will be helping me plan this. Thank you Anya for everything!!
IT
35-50 years of age | Experience level: 2-5 safaris
Excelente atención y servicio
Even though they are an Italian agency they provided all the information in Spanish and hired a Spanish speaker guide for us. The service was personalized and the quality of the service and experience were worth it.
20-35 years of age | Experience level: first safari
You will never go wrong with Joagro Safaris
There are no words that can perfectly describe my experience with Joagro Safaris but trust me you will NEVER regret having chosen them.they are simply excellent.
SE
20-35 years of age | Experience level: 2-5 safaris
Not recommendable! Book your safari with a different operator, safe the trouple!
I booked the 5-Day Group Joining - Manyara, Serengeti and Ngorongoro luxury package with Seven Wonders Safaris.
Initially everything was really great. Evelyn helped me greatly with getting my lost luggage from the airline to the hotel, all the driving worked out really great and the first day we changed the schedule from Manyara to Tarangire (more animals in Tarangire). We had a wonderful day at Tarangire. The driver Nestory was very experienced and a great park driver/guide. The disaster started from day 2!
I got picked up 2h delayed by an old driver called Abdul. Instead of driving towards Serengeti we drove back towards Arusha to pick up other people from the shared Safari. Why he didn't pick up the others first and me last was unclear to all of us. After arriving at the camp side, we had been told that one of the cars is damaged and the entire group of 12 people needs therefore to wait here for a replacement car to arrive. After having lunch and waiting another 2 hours we finally started the drive towards Serengeti. The drive didn't last very long since the police stopped us and denied us the drive, since the car lacked the permit to transport passengers. After waiting for approx another hours we finally started driving to Serengeti. We arrived the Serengeti park entrance just a few min before they closed the gate around 6 in the evening. From there its another 1h drive to the accommodations/camp sides. Here is where the real mess started. Abdul had clearly no idea where any camp side was. So we spend the coming 5h driving through the dark Serengeti Park, while helping the driver with google satellite images. Abdul constantly insisted that he knows the way, while it was very obvious that he was just randomly driving around (trying to enter roads with clear signs private only, making turns all the time, messing up left/right etc). After 5h I gave up finding my accommodation and we drove back to the main camp side, where we figured out that the car with the cook and tents never made it to the campsite. So the majority of the group had to asked complete strangers if they could join them in their tents without a mattress and sleeping bag. Since it was already 1am I decided to sleep with the driver in the car. Luckily for me the damaged car with the tents arrived in the middle of the night and I got a tent to sleep in for a few hours. During the entire day Seven Wonders ignored all our messages! We could reach anyone in their office. Even the day after I got mostly ignored by Evelyn. This was not the luxury version of safari that I pictured.
I am deeply sad to see how bad the company is handling problems. I can totally see how you can have a great time with Seven Wonders, but be aware that the moment anyone runs into problems, you will be let alone by the company. Problems can and will arise, its the way you handle them and how you communicate with your clients!
Seven Wonders tried to make things good the coming days, by providing me with a private driver and refunding part of the trip, which is the reason why I gave one extra point in the rating. But I would not recommend this tour organizer to anyone!
Maybe worth mentioning that paperwork was done wrongly when we left Serengeti and the driver had to bribe the guards to let us leave the park. Also the transport from Ngorongoro to Arusha lacked some kind of documents, so we were driving around police checkpoints or bribing the police officers to keep going.
ES
35-50 years of age | Experience level: first safari
Helpful
They offered an Ashnil Samburu 3 days-2 nights package at a good price and adapted as a flying safari. In addition they made the reservations for all the internal flights I needed during my trip and communicated all the updates about the flight schedule, so they made my trip to be easier.
50-65 years of age | Experience level: first safari
Trip of a lifetime
I booked a safari with Soul of Tanzania. I was nervous at first but they had high ratings on the websites I checked. Everything was first class starting with my initial conversations with them trying to determine what Safari was right for me. Marta who was my main contact worked with me for a few weeks to plan the perfect safari for my budget. It did not disappoint. Everything was well organized and well executed.
My guide Micheal was awesome. We spent 4 days together and and toured a number of parks including Tarangire, Serengeti and Ngorongoro Crater. The wildlife, scenery and meeting the indigenous people was one of the most amazing experiences of my life! Michael was a great guide and made sure we always had the best opportunity to see all the animals up close. A couple of times I thought the elephants and the lions would jump right into the car.
I compared other safari prices and for what I wanted this wan a great deal for the money I spent.
