50-65 years of age | Experience level: first safari
We had an incredible experience
Our family recently completed a 9 day safari with Tanzania Choice. We had an incredible experience and Tanzania Choice was excellent. The pre- safari planning communications went really well as Brenda was responsive, timely, reliable and able to answer all of our questions. She helped us figure what we wanted to do and how we wanted to it while taking into consideration our kids, cost and timing. We developed a customized plan that really paid off later when we were on the ground in Tanzania. Noel was our guide and he did an incredible job. He was kind, funny and an amazing teacher- we learned so much from him about the animals and their relationship to each other. He was tireless in his efforts to locate the animals we wanted to see, always maintained his professionalism and generally worked extremely hard for us the entire safari. The final part of our safari was a day hike on Kilimanjaro and our mountain guide, Michael, similarly did an excellent job sharing his experience and knowledge while getting us to our goal for the day. Overall, we could not be happier with Tanzania Choice and our experience, and give them our highest recommendation.
DE
50-65 years of age | Experience level: 2-5 safaris
Don´t go!
We have a complete complaint to make about our stay at the African Excursions Guesthouse in Khwai last week. The exorbitant price there is unfortunately in no relation to the services offered.
I understand that for the location at the Moremi Game Reserve they charge a little more than usual; However, the price in the category of a 5-star hotel raises significantly different expectations than it appears in reality.
The website is also very well done, but also pretends more than it really is.
Concretely: - The breakfast lacks everything. Something is often forgotten (milk, yoghurt, fruit, toast...). There was no real coffee (only decaffeinated). - The tables are no longer covered in the evening, in the morning if you come a little earlier, the dirt from the previous evening is still there.
- The staff make little effort. For example, the campfire that was verbosely announced by the manager was not lit once. Often the various employees just stand there behind the counter and don't bother with the obvious activities that need to be done. Sometimes one has the impression that they make fun of the guests or laugh at them (perhaps because they allow themselves to be "ripped off").
- Appointments at mealtimes are hardly possible, you have to ask again and again and are then put off; usually you have to come spontaneously and hope that something will happen.
- The manager is extremely rude and unresponsive. He watches television and reacts to being spoken to with rejection. He does not organize the booked all-day tour Khwai/Moremi.
- The full-day tour does not take place despite pre-booking. According to the website and reservation, this should cost 1200 pula. The designation "Khwai/Moremi" on the website suggests that you are driving into the game reserve. Instead, there is only a half-day tour and a night tour. Both do NOT go into the game reserve, for which you ultimately came here and are willing to pay a lot. Both cost 1700 PULA EACH, so significantly more than agreed. The latter lasted about 1 hour, for 60 euros per person, completely overpriced. - The huts are insufficiently equipped. For example, the faucet is not fully assembled, the curtains are crooked and are difficult to move etc. - All in all, a standard that was not found in any other lodge in Botswana that we were able to experience in 4 weeks. We were also treated in a friendly, helpful manner almost everywhere in 4 weeks; unfortunately not at all here.
In this way, the offer appears indecent and dishonorable. It really should be reconsidered and improved.
50-65 years of age | Experience level: over 5 safaris
Gorilla O'clock's aim is to make sure you have a wonderful time. They succeeded.
Our 11 day Uganda trip was a triumph thanks to Gorilla O'clock.
From our initial enquiry through to the end of our trip Paul was on hand to give the very best advice. We started planning based around gorilla habituation permits of which there are only 4 per day in Uganda. Paul advised us of the availability and we planned everything else around this.
Paul is available on WhatsApp with almost immediate responses and this made everything so much better than dealing with someone in an office who has to contact someone else on the ground in Uganda. Paul knows his stuff, he's been guiding for years. His recommendations around activities and accommodation were spot on. We travelled through Uganda, which I would recommend to get an experience of this wonderful country, by Jeep with a private guide, just my family of 3. Our guide Khalif was amazing, so professional and knowledgeable, a credit to Paul and Gorilla O'clock. From multiple Jeep safaris, 3 boat trips, chimp and gorilla habituation and much more, do not hesitate to book with Gorilla O'clock. It's the the personal service provided by Paul at Gorilla O'clock that matters.
ES
Experience level: 2-5 safaris
Professionalism, quality and knowledge of the habitat
The comfort, quality and experience of Suricata, along with our guide, Fredick, with his professionalism and knowledge made our safari unique! I won't forget Daniel, with whom we already started this adventure in the previous briefing, nor the chefs who cooked us delicious local dishes. Without a doubt all of them a 10!
(automatic translation from Spanish)
AE
35-50 years of age | Experience level: first safari
Affordable yet absolutely fantastic in making your dream African safari truly unforgettable
Seth made my first African safari so magical and wonderful. He was always making sure that I’ve been taken care of by the driver all the time. The way how everybody arrange their tours in Kenya was a bit confusing in the beginning yet everything worked out to be great and amazing especially with group tours in order to please everyone’s demand. Will definitely recommend to my friends and family if they come and visit Kenya.
BE
50-65 years of age | Experience level: first safari
Competent, serious, attentive to expectations.
Perfect trip that exceeded our expectations!
Very nice places and landscapes with wonderful observations.
Our guide was pleasant, attentive to our expectations, respectful of the environment, competent and experienced.
The accommodations were very nice and well located. Pleasant staff and excellent food.
Excellent information and follow-up from the company.
Very good value for money
We recommend without hesitation.
Thanks a lot.
CN
35-50 years of age | Experience level: over 5 safaris
Very Professional and they take care everything for us. U can just relax!
We find them on travel advisor and email them made the booking through email in couple of mth advanced . Geofrey is very professional and answered all the questions we concerned. After we reached the airport our driver Fadhil already there he with us for 3 days arranged everything for us and learned a lot from home about the Serengeti NP. Such a unforgettable trip!
CN
20-35 years of age | Experience level: first safari
Unforgettable lifetime experience with the amazing driver
As a global traveler, this has been the most unforgettable trip ever I had in my life so far. This trip was made of a group of 5, me with an amazing couple from Poland, a drive and a chef. The whole time the driver and the chef were with us, providing an excellent services. The food was good, and the driver Maulid could find all different kinds of wild animals as we wanted to see. And what amazing was, we got to see all the big fives in an extremely close distance. Besides that, we were also lucky enough to witness the migration of wildebeest and zebras. However, to our surprise, we experience the hunting as well. So, it’s highly recommended!
ES
35-50 years of age | Experience level: first safari
Great safari company
Great organization, delicious food, detailed briefing with "always-willing-to-help" Daniel, awesome experience, outstanding guide, Fredrick, who taught us so many things and had such an attitude of respect towards all living beings!
Thank you Daniel for your patience and sympathy, and Fredrick for your sense of humour and your wisdom.
20-35 years of age | Experience level: first safari
Our tour operator was very helpful and workable!
Tour was affordable and still pampered us! Rooms were clean and tours fun and saw a lot of game! Would book again!