US
35-50 years of age | Experience level: first safari
Excellent experience
The customer service was excellent and enjoyed my stay
RU
20-35 years of age | Experience level: first safari
Nature in hand's reach
Spent a week with George visiting Tarangiri, Serengety and Ngorongoro in the end of November, 2020. It was an amazing experience. George organized everything very well:
- meeting us at Kenia border
- all accommodations and activities
- game drive in different locations
During the whole week Geroge helped us to solve issues we had and tried to make our experience as enjoyable as possible.
Game drive part was packed with emotions: we saw the Big 5 and had many other interestings spots. George's eyes are designed to notice almost invisible things around.
The car for safari was in a very good shape, almost new. Sometimes we spent hours on the road and George turned out to be an interesting companion, he has interesting stories to tell.
Overall I rate the experience as 10/10 and would definitely recommend George and his company if you want unforgettable experience with African nature.
DE
50-65 years of age | Experience level: 2-5 safaris
Hassle free & very professional service from start to finish
Vincent was an absolute delight to deal with. From the first phone call he was extremely polite, professional and very eager to facilitate my requests regarding our safari.
Our 11 nights in Uganda was very nice and fabulous and Murchison Falls was very nice also. On arrival at Entebbe International Airport, we were met by our guide from Ecovic Tours for our transfer to the Lodge where we were welcomed by very warm and friendly people who were more than eager to impart their local knowledge on us. The game drives, boat safaris, chimpanzee tracking and mountain gorillas tracking, golden monkeys viewing were some of the best we encountered during this safari.
We would certainly recommend and utilise Ecovic Tours again. Many thanks to Vincent for a memorable trip.
20-35 years of age | Experience level: first safari
Very friendly people with unique services ,they are a family
The commununication is great,the response is fast ,the services are unique and safari tour itself give an adventure worth going back to.
DE
20-35 years of age | Experience level: first safari
Thank you for making our honeymoon safari an amazing and lifetime experience!
We are so happy to have booked our Safari with Zohar. This was our honeymoon so we wanted to make it very special but we only had around 4 weeks to plan it. Thanks to Lilian and Zohar, our experience was beyond amazing.
From the very first moment, Lilian was very supportive, answering all our questions and giving us many tips. We had received quotes from other operators offering only tented camps for even higher prices, but it was until we found Zohar that we finally got the feeling that they didn't want to just sell us something, but rather making it a beautiful experience for us at a very reasonable price.
We were a bit worried that due to the Corona situation we would not be able to travel and would have to change our plans or cancel at the last-minute. Lilian was very understanding and open to changes if it would be necessary.
We ended up having a customized safari withing our budget, staying at very nice accomodations (can highly recommend Serengeti Serena Lodge and The Retreat at Ngorongoro) and having a lifetime experience. We had nothing to worry about, from the moment we were picked from the airport until we were dropped off on the last day, Zohar took care of everything.
Our driver Ahmed was super knowledgeable about animals, flora and in general about Tanzania. He was also very nice, easy-going and fun. It was really impressive how easy he could spot animals!
Many many thanks to all the Zohar team for making our honeymoon safari so amazing!
50-65 years of age | Experience level: 2-5 safaris
Unbelievable and a amazing experience of wild life
The 3-day Safari trip was a wonderful experience for me and my family. I initially worked with Mayur Jain who endured all of my questions and made sure we got just the package we desired. He was invaluable and made sure every detail was covered. Our tour guide, Jonathan Maina, was fantastic and he went above and beyond in ensuring we captured the best photos as our goal was to see The Big Five. We saw a family of 5 male cheetahs with a fresh kill. He was not hesitant to go off the accessory roads in search of rhinos. He was knowledgeable about the animals, the habitat and the Masai Mara reserve as well as the Masai people. He made sure that our experience was what we wanted and was more than willing to adjust the schedule to meet our needs. He was our translator, too. We did the balloon ride which was beautiful and ended with a delicious breakfast on the reserve. I would highly recommend this company and, especially, Jonathan and Mayur.
FR
20-35 years of age | Experience level: first safari
Great offer and trustworthy operator !
The communications was great. Everything was clear and the responses were fast. Amazing service !
35-50 years of age | Experience level: 2-5 safaris
Very Professional
Dennis really helped us out when we were stuck... he a way of ensuring all will be well.. My family and I appreciate the services from Bonfire...be blessed...looking forward to bigger and better adventures with you
US
35-50 years of age | Experience level: 2-5 safaris
SCAM- avoid at all costs!!
Rama the owner is a very smooth communicator, and it’s easy to be very impressed with his handling of your booking and answering your questions, etc. But despite trusting him a lot, he completely scammed us.
First, take a look at the reviews he has on TripAdvisor, Google, and SafariBookings. Pretty impressive review scores. But take a closer look at the reviews themselves. Do many of them appear fake? Are they written mostly by reviewers with only one review, written by other local safari operators and/or have poor grammar? Are some of them written by “Rama Mo” himself pretending to be a customer?
Our first clue that something was amiss was when we tried to find the office that Rama claims to have. He told us specially what building his office was in (it’s also marked on Google maps in this prestigious location). The office does not exist.
Once we realized this, we asked to see the car that was “being repaired” as part of his story. This was the night before we were to leave on our trip. During the trip to see the car (which was honestly bring repaired as described, but based on its condition did not appear ready for departure the next day) we talked casually to him about our trip and how excited we were (that it was our honeymoon).
One hour after he returned us to our hotel, he sent a group WhatsApp text including an unknown person saying that his “business partner” (really just one of his drivers posing as his “partner”) was unsatisfied with the price Rama has agreed to and that the trip (which was to start the next day) would be 3x more expensive!! When I protested that we had agreed to a price weeks ago (Rama had gone so far as to specify what kind of USD bills to bring and I had sent him a picture of the bills laid out on a table), they refused to even acknowledge the deal they had agreed to. It was clear that they decided to take advantage of the information we had given them — that we were on our honeymoon- to try to extort us for 3x the price. How messed up is that?! The trip is now ruined and Rama has been increasingly dishonest in trying to justify this 3x price increase (we’re talking about thousands of dollars). It’s actually been quite embarrassing as Rama has repeatedly made new claims and I just keep responding with a screenshot of previous messages he sent contradicting his new lies. Avoid at all costs!!!
AE
20-35 years of age | Experience level: 2-5 safaris
Wow
Communication was perfect, service was wonderful,they exceed my expectations and the safari was smooth and relaxing I wish to thank the Grayton community for their hospitality.