20-35 years of age | Experience level: first safari
Unforgettable Adventure - Masai Mara Safari
Despite my short notice, Kentau Safaris went above and beyond to ensure that every aspect of my safari experience was seamless. From the moment I contacted them, their team was incredibly responsive and dedicated to crafting an itinerary that suited my preferences.
One of the highlights of my trip was the exceptional guide provided by Kentau Safaris, David. His professionalism and extensive knowledge of the Masai Mara ecosystem greatly enriched my safari experience. David's passion for wildlife and commitment to delivering an informative and enjoyable tour truly stood out. He not only knew the best spots for spotting the incredible wildlife but also shared captivating stories and insights about the local culture.
The choice of accommodations and the overall organization of the trip demonstrated Kentau Safaris' commitment to quality. The lodgings were not only comfortable but also strategically located to maximize our wildlife viewing opportunities.
I deeply appreciate Kentau Safaris for turning my last-minute travel plans into a once-in-a-lifetime experience. Their dedication to customer satisfaction, coupled with the expertise of guides like David, sets them apart in the world of safari planning.
If you're looking for a reliable and customer-centric safari company, I wholeheartedly recommend Kentau Safaris. They exceeded my expectations and played a pivotal role in making my Masai Mara adventure unforgettable.
CZ
50-65 years of age | Experience level: first safari
Super kind and willing to make our experience unique
We had an amazing experience with Kanje Grand Tours Amani was our guide for the 5 day safari and he was amazing! He was very informative and professional, as well as being flexible and accommodating with the itinerary, allowing us to make changes to our schedule to better suit us. We could see all the animals we wanted and all the lodges were great. Would definitely recommend or book with them again!
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20-35 years of age | Experience level: first safari
Once in a lifetime climb!
This was an amazing experience, and extremely well organized and executed. My experience going into this was a lot of time camping and going on big day hikes and a few multi day backpacking trips, but I hadn't done serious mountain climbing or anything with serious altitude. The guides were excellent at preparing us for what each day was going to feel like. They checked vitals and symptoms morning and night to see how we were doing physically, and took it seriously (one of our members ended up going down early, which was absolutely the right call). The porters carried all the heavy equipment, gear and food, we each just had a day pack with water, snacks and rain gear. They provided as much clean drinking water as we needed at each camp, and some warm water for washing up. The porters seem to be treated well, and they all spoke highly of Easy Travel as a good and fair company to work for. The guides were responsive to the pace our group wanted to set, and overall made it a really wonderful experience (despite being physically long and difficult!) Would highly recommend to a friend. Musa, Charles and Hamid were all amazing guides!
DE
20-35 years of age | Experience level: first safari
First impression good, then dissapointing
The first contact was quite good! We booked the trip in advance and had some few conversations via WhatsApp where all questions got answered.
The owner of the company picked us up from airport and told us that he proudly founded this company some month ago. We are also quite young and thought it is a good choice to support young companies.
What we booked and were aware about:
A shared safari for 6 days with lodges/ hotels and which Nationalparks we will visit
What we didn't know:
That all people who were sitting in the same car have booked different packages which caused the following negative facts:
1. Picking up people for 2 hours in the morning & dropping off people at the end of the day because every couple or single traveller was sleeping in another accommodation. This is not what you want when you do safari and pay for daily entrance fees in the national parks!
2. All people in the car have booked different trips (one day we visited a massai village because of two other people in our car who have booked just 1/2 day safari and afternoon massai village) The driver informed us about the afternoon plans at lunch the day itself. So there was no option to say "no" due to the fact that we were all sitting in one car. I liked the experience of the massai village and we had fun. But it is not the best experience when you don't have a choice! We paid originally for one day in the crater!
At the end of the trip the tour operator offered us to drop us off at the airport. We suggested a pick up time which was to early in his opinion so he picked us up 45 min later. The driver drove really slow and we needed to stop due to problems with the car. At the end we run into the airport and had no time left and has confirmed again how bad this company is organized!
We were really disappointed regarding communication and organization of Mousebird Safari. Its not about having the best cars or best food. Its about informing the customer in the best way so expectations are met.
One last sentence regarding the driver: Barton was excellent driving and explaining the wild life. I would recommend a trip with him (he is a freelancer) but not the safari company.
I hope this feedback helps the company to learn and improve!
AT
50-65 years of age | Experience level: 2-5 safaris
Very personal tour
We went to Ngorongoro Crater and Lake Manyara , but you can customize your tour - everything is very flexible. The accomodation and transport were very good organized. Pick up and drop off was perfect. We had enough food and water supplies and even a birthdaycake was possible. The tour operator is highly engaged in social projects and might give you an insight in Arusha Community life, if you are interested.
35-50 years of age | Experience level: 2-5 safaris
Excellent customer service
Commending the safari team, especially Dominic, for their unwavering commitment to fulfilling my requests during the Amboseli National Park adventure. Their dedication transformed a safari into a personalized and extraordinary journey, creating memories that will last a lifetime. Can’t say enough about their wonderful service, asanteni sana!
CA
20-35 years of age | Experience level: 2-5 safaris
Well organized, safe and enthusiastic tour guide
Really great and organized tour. We did a 3 day 2 night safari to masai mara, with a stay at lenchada camp.
Our driver and guide John was a really kind and knowledgeable. He drove carefully and made us feel safe. He is also funny and fun to be around, which is wonderful to have when you have to spend extended periods of time together.
Organizing was done via whatsapp. Very smooth and clear communication with the organizing team.
Would do another tour, thanks so much!
BR
20-35 years of age | Experience level: first safari
Exceptional Support from Gems of Africa!
Gems of Africa provided flawless support, exceeding expectations in planning my South Africa trip. Every service was executed with excellence. Delighted with the experience, I would unquestionably choose them again.
BE
50-65 years of age | Experience level: 2-5 safaris
Remarkable experience
This was the second time I travelled with Kichaka Tours and Travel, and I only have positive things to say.
The trip was very well planned and everything went well. The drive from Nairobi to Amboseli was fantastic, as was the game drive in Amboseli National Park and in Tsavo East. The lodges where we stayed in were very good, and our guide did his best to show us the best the parks have to offer.
We were dropped off in Diani Beach. Back to Nairobi, we went to the Elephant Orphanage and the Giraffe Centre and again, with Kichaka Tours.
I was very pleased to see Elisha again, who had been my guide to the Elephant Orphanage and the Giraffe Centre, as well as the Nairobi National Park the year before.
This company is excellent at communicating - thank you Stephen for your friendliness - and very reliable.
I highly recommend booking with Kichaka Tours and Travel, and for sure it will be my choice next time I go to Kenya. So, if you are planning to go for a safari in Kenya don't bother to much in choosing a company, just book your trip with Kichaka.
DE
20-35 years of age | Experience level: first safari
The best services you could wish for!
2 friends and I booked the one-week safari tour including the chimpanzees and the gorilla trekking.
The week was simply fantastic!
We saw the Big Fives after just a few days. Sometimes just a few meters away.
The absolute highlight were the mountain gorillas. After a short trek, we came across a family with over 15 mountain gorillas.
The service, accommodations and food were even better than expected.
The entire process went smoothly via Charity.
The knowledge of the country, the politics, the sights and everything around it from our tour guides Rogers and Syson was amazing. So we were able to get to know Uganda from the most beautiful side.
After the week-long tour, you gave us further recommendations and even accompanied us and helped us out for our second week in Kampala and Jinja.
100% recommendation!
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