Once in a lifetime experience
Our Safari tour in the Serengeti was one of the most amazing experiences we have had in our life. It would not have happened without Almighty Kilimanjaro. They organized most memorable trip for us which surpassed all our expectations.
Our tour guide Bernad was absolutely wonderful, he is a very experienced, professional, and reliable person. He is someone you can trust, great driver with an excellent eye for spotting and finding animals in the wild.
We got to see breathtaking wildlife scenes and animals - lioness with three cubs eating their pray, elephants protecting their young ones from lions, wildebeest crossing Mara river, pride of six lions moving past our car early morning on their way to hunt...We also saw rhinos, massive crocodiles and hippos.
Thanks again Bernad for perfect trip!
I would definitely recommend Almighty Kilimanjaro to everyone planning to do Safari in Tanzania and we will for sure use them again in the future
Thank you Rasheedy for your professionalism, great responsiveness and organization of our tailor made tour from Zanzibar
CR
50-65 years of age | Experience level: 2-5 safaris
INCOMPETENCE / DIRT / LIE / ILLEGALITY
We just come back from a 19-day safari organized by Rafiki Safari Tours.
The organization was done by Elie, and our guide was the boss of this Cie : Joseph.
We had opted for a private safari mainly in Namibia, but that also took us to some border parks in South Africa, Bostwana and we ended up in Zimbabwe to admire the Victoria Falls. It must have been a mixed safari lodges and campsites.
Our guide had to organize breakfasts, lunches and dinners. It was the contract established.
I will now develop the topics :
LIES :
About the lodges. In fact, we only had 4 nights out of 19 in lodges ! they had the nerve to describe a campsite as a lodge while there was not even a bathroom, just a bucket to shower with cold water ! So, slight scam at this level.
The lunches for their part were often limited to a salad of rice / tomatoes taken along the road or on makeshift parking. Dinners were often Polenta.
During our stays in campsites, our guide took us away from amenities and inputs, because he suffers from a serious relationship problem. In fact, we still wonder why he does this job (well, just for the money ?) because he can’t stand people.
The organization was disastrous because everything was done at the last minute. Excursions with taxis to get us across the border, a considerable time lost waiting, apparently our guide didn’t have permits to transport tourists, no insurance either, fortunately we didn’t have accident !
DIRT :
Total Lack of hygiene (thankfully, we got vaccins for everything), because the first night, we were surprised to note that our guide had not even provided a sleeping bag or even a sheet (once again, as we are used to travel, we had sleeping bags). About blankets !!! They have certainly never been cleaned, indescribable stains were still there. The mattresses were torn and the tent was leaking ! Our guide forgot the hat that allowed him to be waterproof.
To keep the food, just a little cooler of 20 liters max, often without ice, enthroned in the car. The utensils themselves were rusty and of another age. Folding chairs also torn, rusted and really dirty. We even finished the last 4 days without a table because our guide had "forgotten" it.
INCOMPETENCE:
At the beginning of our stay our guide made a huge mistake : We were in Kgalagadi Park and he described the jackal as a feline. A detail, certainly, but that was repeated dozens of times daily, throughout the stay and on many points, so dint of hearing wrong things, we left it spoken, referring us to the internet to have the real information. When we pointed out his mistake, he spent the whole evening searching on the internet to prove the opposite. But in front of his ineptness, he left and shunned the whole evening ! We laughed of him because it was so ridiculous, as a little child. We felt that our presence weighed him down and that he was doing his job just for the photos he could take and post on social networks ! Totally childish behavior, more often on the internet, even while driving, a real danger.
ILLEGALITY :
As I said at the beginning of this message, a contract had been established. But as soon as we started to report the first problems, our guide bawled us squarely, even in public, several times in lodges. Imagine shame for us. And then, he blamed the organizer, asking us to contact him. What I did as soon as the connections allowed us. The latter asking us to solve our problems with the guide. In fact, you will understand, they blame themselves, but when you know they are like partners, it was ridiculous.
But the worst was when our guide abandoned us, we can say that, at the 1st border post between Botswana and Zimbabwe. As I said, everything was tricky, and he was always looking for taxis at the last minute. But this day, impossible for him to find someone, he had no desire to finish the journey with us, but I must say that it was a little reciprocal. Then he saw a professional guide coming home to Namibia, whom he asked to pick us up because he had just left his own clients in Victoria Falls. This guy accepted very nicely and we finished our journey with him. But what a mistake for Rafiki Safari Tours, because our new guide of fortune explained us what we would never have to know: all the norms and especially all the necessary authorizations to work on these different countries (Namibia, Botswana, Zimbabwe, etc. ). And of course, our guide Joseph, was apparently in total illegality. What would it be like if we had an accident with him ? How is it possible to work by making fun of and being so uncomfortable with one's own customers ?
Finally we had to finish our tour at Katima Mulilo, where we had to take a sleeper bus to get back to Windhoek. But of course, nothing was booked and it's normal, because we learned that this bus line has not existed for at least a year ! Of course, we have not been refund for this, as the last free meals, yet at the expense of Rafiki Safari tours according to the contract. When I made a complaint, Elie, the organizer insulted me by calling me arrogant !
CONCLUSION :
This company, its leader and its organizer, are a total rip-off, pure amateurs incompetent, without real knowledges. But as you will understand, we traveled in dirty conditions with a person who has big psychological problems. Elie, the organizer told us ! he came to see us the last night to try to calm our anger, but did nothing more than show us the new company (illegal surely) he had just updated, to separate soon from the owner. Even between them, they lack frankness and honesty, so how could they work properly?
I am actually spreading my discontent, because i DO NOT want that anyone to be abused as we were. We have already contacted all relevant authorities, including the Namibian Tourism Board on which Rafiki Safari Tours is not registered of course.
So, have a wonderful stay in these beautiful lands, but avoid this company, and the people mentioned. Others are professional, not them !
AT
50-65 years of age | Experience level: 2-5 safaris
More than worth its price!
I choose KWESA because of the low price and was sure, the price would have impact to the quality.
It did'nt.
After a wonderfull 8-day-Lemosho-tour with guide William and his crew from Dec. 2nd to Dec. 9th I wonder, why other operators cost a lot more, because I saw, that they didnt offer more. We had bad, longtime rainy weather, but the boys did all, to make my trip as easy as possible and at last we were successfull last Sunday, what is not so easy, when the guest is sixty and has more than 105 kg!
Save your money and take the best of the cheap.
I recomand this company!
And greetings to guide William and his crew!
AE
20-35 years of age | Experience level: first safari
Very professional we had enjoy every moment
I enjoyed every moment even i did just 1 night safari it was really amazing
AE
50-65 years of age | Experience level: first safari
Wonderful Experience
We had a fantastic experience with your company and our guide Joseph. He was kind and helpful. We were able to see not only Big 5, but also different species, monkeys, zebra and wart hogs. We had great views wonderful scenery and saw everything that was available. Our vehicle was perfect. It was absolutely fantastic safari.
50-65 years of age | Experience level: first safari
Drive through Namibia into northern Botswana
Great organisation, everything went like clockwork, excellent range of accommodation. Nature travel Namibia were flexible about our needs, responsive, friendly and helpful. Would definitely recommend them without hesitation.
20-35 years of age | Experience level: 2-5 safaris
Fantastic!!
I'm a Kenyan currently living in Kwa Zula Natal Province, South Africa. I did a tour to the Mara with TrippyGo Tours. To be honest, my expectations were exceeded.
1. The company has professional staff who know how to plan a memorable trip.
2. They have luxurious fleet of vehicles (tour vans).
3. They booked me superb accommodation. Comprised of tents, and bonfires in the bush.
4. Complimentary water.
The list is endless. I will use their services again.
Thank you!
65+ years of age | Experience level: first safari
Very responsive and flexible to meet our needs.
My wife and I visited Zimbabwe in late February/early March 2019. We were recommended Off2Africa by my cousin who lives in Harare. The initial idea from Chloe at Off2 Africa proved too expensive but she was soon able to tailor it to our budget. After some days in Harare and Nyanga we flew to Bulawayo where we spent one night before going to Amalinda camp in Matopos. We found this very comfortable and the rooms built into the rocks were spectacular. The highspots of our stay were walking with rhinoceros and sundowners at Cecil Rhodes tomb where we were the only visitors. We then moved to Bomani camp in Hwange, a very remote and quiet place where we had three days on Safari staying in a large well-equipped tent. We were the only two guests at the camp during our stay, so we were very well looked after. We then moved on to the Victoria Falls hotel where we enjoyed the spectacular Falls and the lovely ambience of the hotel. On our last morning I did a tandem skydive which Chloe had booked and arranged for me. Off to Africa arranged everything to perfection; all of the accommodation and transfers were excellent which contributed to an outstanding and memorable holiday. We hope to return to Zimbabwe soon and will definitely use Off2Africa to make our arrangements for that trip.
NL
50-65 years of age | Experience level: first safari
Excellent guidance and safari experience
The communication was excellent. The guide was there on time and made sure that the trip was comfortable. The safari was excellent. We saw lions, buffalo, hyena, elephants, pumba, antelopes and giraffes. During the entire safari they made sure we felt happy and comfortable and they took good care of us.
BD
35-50 years of age | Experience level: 2-5 safaris
Excellent and accommodative service by the guide cum driver Kikkito..!
Bought a 2 days package, tour van came to hotel on time and picked up. Had the trip with 6 more people..!
The guide cum driver Kikkito was great.. He managed to show us maximum possible animals and places within that short time. Night stay was in tents and was ok too.!
Food served for lunch on the way to the safari place was good and dinner was ok too.
Recommend Axis Africa highly.
