CH
35-50 years of age | Experience level: first safari
Review about Lake Manyara National Park by Caroline
It is really in the bush and you can't see that many animals.
50-65 years of age | Experience level: first safari
Seregenti, Zanzibar, Masai
Tanzania is a stunning East African country known for its diverse landscapes, including Mount Kilimanjaro, the Serengeti National Park, and the idyllic beaches of Zanzibar, making it a premier destination for wildlife and adventure enthusiasts.
CN
20-35 years of age | Experience level: first safari
The animals are great, people are nice, tours are ok
The only advantage of an all-inclusive tour group is that you don't have to arrange everything yourself, but that’s the only good.
As an average daily itinerary of 200usd, with buses still being used between cities, the hotel in Nairobi is very old and dirty. This is obviously not worth it at all.
And almost every day, people in the car were changing. They try to fill the entire vehicle as much as possible. So you need to wait sometimes.
The worst part is that the plan is fixed. Even if there are no animals in this place at this season, we still can't change anything.
Although traveling independently in Kenya is not that easy, I would definitely choose to travel independently next time.
50-65 years of age | Experience level: first safari
Review about Amboseli National Park by Lesley Brown
Nice park to visit with the backdrop of Kilimanjaro, but quite flat, barren and small in comparison to Masai Mara. Wildlife more spread-out and not in same volume apart from the elephants. Good to see the super tuskers
CA
20-35 years of age | Experience level: 2-5 safaris
DE
50-65 years of age | Experience level: first safari
Review about Hell’s Gate National Park by Rainer Nicklas
Nice but finally just a gorge. Rangers announced the tour (extra costs)longer than it actually was and offered an extension for even more money. Ommissible.
DE
65+ years of age | Experience level: 2-5 safaris
The company still needs to refine a few things.
Communication was uncomplicated. The service from our driver was practically nonexistent. We're not even 20 anymore and would have appreciated more courtesy and assistance (ages 65 and 72). And planning for cash was a disaster. We were repeatedly told we didn't need cash, but everyone wanted tips in the hotels. The dollar bills weren't valid, and so we lost time constantly having to deal with such things. The car was incredibly dirty, both inside and out, which we found very unpleasant.
The tour was the usual one always offered in Uganda. The Nile tours are very beautiful. And the highlight, of course, are the gorillas, in a very well-organized park.
50-65 years of age | Experience level: first safari
**Watch Out for Bait-and-Switch Practices**
**Watch Out for Bait-and-Switch Practices**
After reading many glowing reviews and watching YouTube videos about OnlyOne Travel, I decided to book a custom 14-day Kenya/Tanzania tour for my family of three, scheduled for **October 2025**. I worked directly with **Rodney** to plan our itinerary starting in July.
From the beginning, I made a specific request to have **Njoroge** — known as “the human encyclopedia” — as our driver/guide on the Kenya side, and Rodney confirmed this could be arranged. However, after I had paid the deposit and final balance in full, I was informed — just one week before our departure — that Njoroge would no longer be available and that a different driver would be assigned. At that point, with everything already paid and finalized, I had no practical choice but to proceed.
On **Day 1**, after arriving in Nairobi, we were picked up by **Jackson**, dressed in full OnlyOne Travel uniform. He was laid-back, knowledgeable, and clearly experienced. We spent the first two days with him in **Nakuru** and **Amboseli**, and he always seemed to know exactly where to find the rhinos and elephants — often arriving before other vehicles. Every morning, our Land Cruiser was spotless inside and out.
Then, as we continued to **Ngorongoro Crater** and **Serengeti National Park** for the next four days, our driver was swapped out due to what we were told was a personal emergency.
When we returned from Tanzania to Kenya at the **Isebania border**, we were met by a guide named **George**, who I later learned is the owner of a small Nairobi-based tour agency. He arrived in an older OnlyOne Toyota Land Cruiser that lacked a working radio system. Since we were coming from the Serengeti, I told George that my only goal for the next three days was to meet the *Lion King* in the Maasai Mara.
For those unfamiliar with safaris, the radio is *essential* for a successful game drive. It allows guides to:
* Share real-time wildlife sightings (e.g., lions, elephants, or leopards)
* Coordinate with other vehicles for optimal viewing opportunities
* Maximize efficiency by tracking animal activity throughout the reserve
Without this communication network, guides operate completely in the dark.
Driving blindly through the **583-square-mile Maasai Mara National Reserve** in search of lions is like looking for a needle in a haystack. Unfortunately, we wasted an entire day in the park, sitting under the hot sun without encountering a single lion — something that could have been easily avoided with proper coordination and working equipment.
Ironically, during our stay at **Lion Cradle Camp** (now owned by OnlyOne Travel), I met **Njoroge** in person — he’s now the camp’s manager. This confirmed my suspicion that OnlyOne Travel had simply reassigned him elsewhere despite earlier promises. During our two-night stay at the camp, we were the *only guests on-site.* We brought up the issue directly to Njoroge, but nothing was done.
I paid for a **premium, customized safari experience**, but instead received **subpar outsourced service** that fell far short of expectations.
**OnlyOne Travel, you failed to deliver on your commitments.** Future travelers should be cautious and confirm all details — especially guide assignments — *in writing* before making full payment.
SE
50-65 years of age | Experience level: 2-5 safaris
Good if your main goal is seeing the big five
Good information for reservation process and content of booking. A few weeks before trip start I heard nothing so I contacted the company about how we are going to meet up etc. After one repetition of questions I got all the answers. I would have wanted to get more information eg about shared tour meaning other companies are involved. Eg guide was not through Josh dreamland. Guide did not give much facts during the tour, a private guide would have been more engaged maybe. Guide did engage solving a problem with our booking while on the road and was very helpful to other guides when they got caught in sandbank and even were in a car accident. Our guide drove very safely. Cooks were excellent. We saw four of the big five during the two day tour and even a cheetah so I am happy with what I saw, Tarangire was great, Ngorongoro not exactly worth all driving.
CN
20-35 years of age | Experience level: first safari
Recommend Guide but the vehicle condition is not good enough
Overall, the experience was okay, but this was entirely thanks to our excellent guide, Peter. If you book with Amazing Memories, be sure to request Peter in advance. He has been a guide for 18 years and knows everything about Nakuru and Maasai Mara National Park. He managed to show us leopards twice and cheetahs twice! Peter was incredibly patient, kind, always punctual, and reliable. It’s fair to say that he made our safari truly unforgettable.
The pre-trip communication with Nevill was also very good—he carefully adjusted the itinerary based on our needs and provided a reasonable quote accordingly.
However, it’s important to point out some issues. The transport team from Amazing Memories did not properly check the vehicle condition before our departure. Our vehicle broke down right after we set off, and we had to stop for repairs twice on the way to Nakuru. As a result, we missed the evening safari on the first day. Also, due to the vehicle change, we had to switch guides, which caused further delays—meaning we also missed the early-morning safari. Although this was how we ended up with Peter, the vehicle issues still caused a lot of wasted time, and for that reason, I can’t fully recommend the company in this regard.
Additionally, compared to other safari vehicles we saw during the trip, both our initial and replacement vehicles from Amazing Memories were noticeably older and more worn out. If you do choose Amazing Memories, make sure to confirm the condition and age of the vehicle beforehand—and don’t forget to ask for Peter as your guide.
