RS
20-35 years of age | Experience level: first safari
Amazing experience!!!
So many diferent kind of animals! Selous is a great place for first safari experiance. 3days 2nights is just enough to see what this fantastic place has to offer. Great accomodation in lounge near Selous reserve, great food, and the most important our guides, Mr Zinga (owner of the agency) and Isaiah (young student) made this trip perfect. We highly recommend Twins adventures& safari.
FR
20-35 years of age | Experience level: 2-5 safaris
Lifetime experience on Kilimanjaro with Kilismile Crew
Hello everyone,
Just came back from my Kilimanjaro trek organized by Kilismile and it was an incredible experience. Kilismile took care of me from day 1, from the arrival doors of the airport, to the departure doors 9 days later: transfers, transports, hotel and even helped me to buy a SIM card!
During the trek itself, we had great food thanks to our chef Rama along Machame route, porters were always opened and smiling, really good atmosphere within all the crew! Oscar as a guide was very professional and careful, always anticipating our needs and feelings to make sure we enjoy our experience!
Finally I would say that even if it seems like a detail, Kilismile great service can remove a lot of anxiety and / or participate in giving you the necessary confidence and conditions to push you up to Uhuru Peak!
You can ask my whatsapp to Hamadi the head of the company if you really need more informations on my experience with Kilismile! But I warmly recommend Kilismile if you plan to summit Kili!
Hope you guys will enjoy as much as I did!
EG
20-35 years of age | Experience level: first safari
Amazing trip with great costumer service!
I went on a 5day safari to Masai Mara, Nakuru, Naivasha, and Hell’s gate with Javiva Adventure, and it was an amazing trip with lots of great sights! Everything, from the exotic wildlife to the captivating scenery, was breathtaking! I’d like to personally thank Janet for her helpfulness and cooperation; she catered to my every need and regularly checked up on me to make sure I was having a great time.
Definitely something I’ll do again, and I know which agency to go with!
35-50 years of age | Experience level: 2-5 safaris
Three days Okavango Trip
Excellent organised trip, with many activities, bush walk, mokoro boat trips, as well as nice dinners
AT
20-35 years of age | Experience level: 2-5 safaris
Good tour for a good price
The communication in advance was really good,all my questions got answered quickly. The booking process itself was really easy. Even though the weather wasn't the best our guide James made it an awesome experience for us. Organization was really good and we really enjoyed our tour!
SG
35-50 years of age | Experience level: first safari
Fabulous, fuss free and extremely responsive!
Kathi was the person we communicated with from the start. She was extremely helpful and responsive, and her detailed itinerary for us from the start was so helpful in giving us a good idea of what each day looked like as well as travel times, accommodations etc. all the accommodations she chose for our group were wonderful. The safari tour was definitely the highlight of our time in South Africa. Mills Manor was the perfect space for our large group and the staff there were extremely thoughtful and attentive. Our ranger/guide for our stay was very knowledgeable and every meal was a feast! I would highly recommend working with Kathi!
TH
20-35 years of age | Experience level: 2-5 safaris
Excellence and Trustable Service
I sent my Masai Mara safari enquiry to many tour operators for the quotations. I chose African Hartebeest Safaris at the end, fortunately, I picked the right one. I contacted with Beverlyn, sales rep. of the company. She responded my e-mail quite fast. The communication was in easy, straightforward, reliable and professional way. I highly recommended this company.
50-65 years of age | Experience level: first safari
Very well organised and the best guide
We visited Masai Mara Reserve and Nakuru National Park in July this year, so apologies for the late review. As other have said, there are two parts to the safari: the organising and the guide who takes you on the safari. We had Rachel from African Habitat Safari Holidays, who organised everything for us and Obama was our guide for the 5 day/4 night safari.
Rachel is a professional. She knows what she is doing and is very good at putting together an itinerary based on your needs. We wanted to spend as much time as possible at Masai Mara, so we had two whole days in the park plus an afternoon game drive. Rachel did a complete itinerary for us which explained everything in great detail – right from airport pick up to drop off at the airport. The day to day itinerary also showed us what to expect on those days. She kept in touch throughout the whole process and answered our emails very promptly. You cannot go wrong with Rachel.
Obama, our travel guide is much more than a guide. You would expect most guides to just learn on the job but it was immediately obviously that Obama has gone beyond that. It was only later that we found out that he had studied much more than what was required for this job and that he was still studying to go to the highest level possible. His knowledge on the Kenyan flora and fauna is phenomenal. While we all wanted see the big cats (which we saw plenty of), we were also interested in the unique trees and different types of antelopes. Obama knew it all.
Obama is also has a very calm and friendly personality which shows in his driving skills and how he treats the environment around him. He is a very safe driver and is very considerate of the park requirements. He is very patient and relaxed which makes our experience so much better.
If we ever go on another safari, my family have already asked me to have it arranged by Rachel and insist on Obama as our guide!
DE
50-65 years of age | Experience level: over 5 safaris
negligent, slovenly and non-professional
It was the fourth time that we had booked with Impala, but there will be no fifth time. Pick-up was arranged at the airport, but unfortunately there was none when we arrived in the lobby of the airport. I had to call Impala to find out what's going on. I was told by phone that the taxi driver was on the way. As an excuse for the delay, Derselbige argued that South African Airways (SAA) had released unclear strike information. A look at the SAA homepage would have been enough to find out that our flight was not on strike because it was operated by a SAA partner company. As a rental car we, a couple, were given an old VW bus with over 300,000 kilometers driven, eight seats and minor technical defects (rear side doors only opened with trick 17); completely unsuitable for two people, who even in the national parks clunked nervously even at low speed, i.e. it was not a pleasure to go on the stalk with this vehicle myself. Contrary to a full tank, it was only a quarter full, so that our first course (drive) led to the next gas station after receiving the rental car. I honestly have to add, but if I only return the car with a full tank. Two of the lodges rented through Impala informed us on arrival that our reservation had been canceled due to a lack of payment. The result was my hectic phone calls with Impala, whose assurance that payment would still be made during our stay, which was the case. Unfortunately, Impala made no apology or a word of regret in either case. Conclusion: Business dealings were careless, sloppy and unprofessional. This is not how you deal with regular customers.
EG
I dont think anyone else can make it better than what it was.
I contacted them to book it the next day with feeling that it is impossible to find availability that easy, but they found a place for me within minutes and the trip itself was perfect, unfortunately I knew them in my last 2 days in South Africa, if I am going back to SA again I will certainly depend on them from day 1.
