US
20-35 years of age | Experience level: first safari
Great safari
We booked a 6 day safari with Shemeji in July 2019 for our honeymoon. Emma was terrific at communicating and organizing leading up to the trip. Our guide (Soliman- unsure of spelling) was great-- very committed to us having a good time, excellent driver, great at spotting animals, very professional and committed. Overall very well organized and pleased with our experience, especially for the price.
US
35-50 years of age | Experience level: first safari
Outstanding service!
This is our first time to South Africa and we only have limited time to tour the country. David did an excellent job helping us to arrange the itinerary and maximize our visit. We have a wonderful experience and look forward to our next trip back to explore the rest of this beautiful country!
DE
20-35 years of age | Experience level: first safari
Friendly, efficient and true to their word, we had a fantastic time with them in maasai mara
The perfect tours you’ll need, very friendly and always at reach
US
65+ years of age | Experience level: first safari
We received same email as others about technical difficulties for September 2019 8 day safari for 4.
if you paid by credit card, you can try to get refund from credit card company by claiming paid but services not provided. It is a shame he would steal all this money after good reviews on this site and trip adviser. We have had no response from tour since giving information for refund.
HK
35-50 years of age | Experience level: first safari
Excellence
I and my wife visit Tanzania for 7 days and visit several national parks including Serengeti national parks ngorongoro and tarangire national parks. Our guide Freddy is the best guide that I had met. He had done an fantastic jobs to lead us to see different animals. He always try his best to find the animals that I and my wife wants to see. The arrangement by Freddy was very good so that we can both enjoy the trip and relax in the hotel. I hope I can join his tour again if I visit Tanzania.
SK
35-50 years of age | Experience level: 2-5 safaris
Everything I expected was fulfilled. And a little bit more ...
I would like to thank the UHURU TRAVEL & TOUR LTD for well-prepared safari.
Firstly, my gratitude goes to Margaret for her professional and quick response. This was one of the moments that decided that I will use services of UHURU TRAVEL & TOUR LTD. Then, I would like to thank Mr. Roy for his personal approach and assistance provided to us during our trip in Tanzania. Last but not least, my big thank you! goes to our guide Mr. Mak with whom we spent pleasant 8 days and who sincerely looked after us. Our thank you belongs as well to other people who by their own way contributed to our beautiful and pleasant stay in Tanzania.
Should we decide to return to Tanzania or to Kenya in the future (which I do plan), I would very much like to use UHURU TRAVEL & TOUR LTD services again.
I wish you many satisfied clients!!!
AE
20-35 years of age | Experience level: first safari
Do NOT book with this company
Communication with this guy Joseph was terrible. We booked a 3 day trip to Masai Mara. We were supposed to meet them at 9am in the hotel, he arrived by 10 am with another couple saying he had a problem with another driver(probably a lie) and told us we had to share the safari, although we had paid for private safari. Finally we went to Masai Mara, we had our game drives and when we were leaving the camp site on the final day we were told we could not leave because the company hadn’t paid our stay. So to be able to leave we had to pay AGAIN for something it was already included. Terrible company, don’t even think to book with them.
IN
20-35 years of age | Experience level: first safari
Good experience booking with Run wild tours for Masaai Mara
Excellent service, great staff, friendly. Took care of the entire trip from end to end for my family. Easily approachable. Gave us really good deal. Highly recommended.
IN
20-35 years of age | Experience level: 2-5 safaris
Service oriented operator that aims for customer satisfaction. Will recommend highly!
Hilary was a good communicator from the get go. He was transparent with his pricing and stuck to his word. Unlike other tour operators with whom you feel exhausted after negotiating prices and still come out feeling cheated, Hilary is clear with his pricing and how much discount he can give. He also addressed all our concerns including our dietary preferences as we are Hindu non vegetarians.
Coming to the actual trip, Hilary made sure that the driver came to pick us up at Arusha airport on time. The hotel booked for us in Arusha too (jevas) was neat and clean.
For the safari, we had a vehicle from 7 wonders and Amos as the driver cum guide and Khaya as the chef. Both Amos and Khaya were wonderful. Amos took us on as many game drives as could fit in a day. He was never impatient or rude and was cheerful at all times, even sharing in our excitement although it must be getting old for him. Khaya was exceptional with his cooking skills and his kindness. He always had coffee and snacks ready for us after game drives. The lunches and dinner, whether picnic or hot, were so tasty with a lot of variety and included vegetarian items, eggs and chicken for two of us along with pork items for others. He plated exceptionally well too and every item was a work of art. I will forever remember Amos and Khaya and I thank Hilary and Suricata safaris for making this trip and enjoyable and memorable one for us.
Note: the camps we stayed in needed improvement but these are govt owned campsites so nothing the safari operators could do about it. At the end of the day, you are in the wild so luxury is not an option unless you spend too dollar on lodges.
Note 2: the car hire service Hilary ordered to drop us to JRO airport at end of trip messed up by being late, making us wait and being rude. Hilary made sure he picked us up from Arusha and delivered us to airport himself to soothe our frayed nerves and make up for that bitter experience. Also, he gave us some local currency out of his own pocket to make sure we had dinner at airport as we couldnt have anything earlier due to the delay. If this isn’t customer service, I don’t know what is!
IN
35-50 years of age | Experience level: 2-5 safaris
Personal care all through and extremely efficient.
Prompt, transparent and honest in advice, efficient service, more than expected hospitality standards, always trying to make safaris comfortable and eventful. Expert guidance for foreign tourists. Driver was enthusiastic and friendly.
