20-35 years of age | Experience level: first safari
The team at Encompass go above and beyond, a truly wonderful company.
Encompass Africa arranged an amazing tour to South Africa in honour of my Mum's retirement.
I called around to a number of companies when planning this trip and I felt like Stephanie at Encompass truly listened to what we wanted to get out of the trip. It was great to work with the same person to tailor a personal tour. Everywhere we went was fabulous and suited us very well. We were given a variety of options within our budget, so I didn't feel like we were being forced into anything that was more than we wanted to afford. The process of booking was very easy and communication was always very quick. We especially loved having the TravelKey App so that our itinerary was always with us on our phones. We had some flight problems on the way there due to the airline and Encompass took care of everything to make sure that we were the least impacted. I definitely felt safe having such a capable team watching over us during our travels. We have already booked a second trip with Encompass Africa.
You will not regret going with Encompass Africa, they are wonderful to work with and are true Africa experts!
AE
35-50 years of age | Experience level: first safari
Great tayloring Safaris adjusted on your budget. Team was flexible with very easy communication.
Msafiri Travels team prepared a well balanced trip to Tanzania in very short term (only 6 days before traveling). Since the beginning comunicaton was fluent.
Even though country is not prepared for stricts Vegeterians, Leina and the team were always in contact with the hotels to make sure everything was prepared for us (daily!).
Perhaps now (after the trip) I would had chosen another park to see more animals. That's the only point to improve from our trip.
35-50 years of age | Experience level: over 5 safaris
My experience was at bookings very poorly coordinated. I feel I was overcharged not Professional
As a parent I felt cheated. Got a raw deal.The SGR booking was a mess
US
35-50 years of age | Experience level: over 5 safaris
Our journey to Africa
Everything went like a charm. Even the flighlink delay from Sironera to Zanzibar did not bother us much in the end as were in such high spirits. Will mail the photos soon. I would recommend using Safarihub.https://www.safaribookings.com/review/p1687
IN
35-50 years of age | Experience level: over 5 safaris
Fraud!!! Please file police complaint
I had my trip planned for first week August 2019 for which paid over USD 3,800 to KWSS and just couple of days before the trip they cut all communications and just went underground!!!
Called up the hotels who refused to retain our reservations since KWSS had not paid them even for earlier safaris. Had to re-do all the booking again with other operator.
Did file a police complaint on landing at Nairobi and followed-up again on my way back post Masai Mara. Would request all to please file police complaint as well as write to Kenya Tourism Board and other social media platforms to spread awareness and put pressure on authorities to take appropriate action against KWSS ensuring tourist monies are paid back.
There was also an news report in Daily Nation (Kenyan newspaper) on August 11, 2019 - "Duped and dumped: Pain of tourists in hands of fake agents" with reference to KWSS as well as to Mr. Otieno Lysaniash who are fleecing tourist from across the world.
I will also be writing to Kenyan Embassy, Tourism Board, leading influential travel bloggers as well as to the Commercial Bank of Africa (where KWSS has account) to spread as much awareness as possible.
20-35 years of age | Experience level: 2-5 safaris
What a Memorable Experience!
It was absolutely brilliant. My husband and I spent the day in the Kruger and it was exactly what we wanted. We wouldnt have asked for a more memorable day. Amazing sightings, food, and entertainment. Adrian loves what he does and we could see that. Highly recommended!
CN
Andy is super helpful for my South Africa trip
I contacted Andy about Safari trips and he gave me a lot of suggestions which are very helpful. I really appreciate all his assistance and highly recommend him as your tour guide.
US
50-65 years of age | Experience level: first safari
Our July 2019 Tanzania Private Safari (Migration) Trip
We were on a private fly-in safari tour in Tanzania and visited Tarangire National Park, Manyara National Park, Ngorongoro Crater and Serengeti National Park (Central and Northern part of the Park). We enjoyed our safari immensely, great game drives, comfortable lodge and camp accommodations and had a great time with our experienced safari driver/travel guide, Mbonea, a true professional. The of the main reasons we went in Tanzania on this time frame was to photograph the wildebeest river crossing. We were fortunate to experience and see two wildebeest river crossing episodes in Northern Serengeti’s Masai Mara River. The game drives in the National Parks we visited were fantastic, here are a short list of animals we saw roaming free and wild: elephants, lions, giraffes, leopards, cape buffaloes, zebras, gazelles, hippos, baboons, wildebeests, cheetahs, mongoose, warthogs, hayraxes, impalas, dik-diks, elands, reebucks, crocodiles, many different birds (eagles, storks, ostriches, flamingos, vultures, hornbills. ), baobab trees and many more…. The gorgeous sunny weather throughout our visit help made the trip so much fun.
Special thanks to Belen with Travel Partners for patiently answering our inquiries before the trip, she put together our itinerary and arranged the awesome safari adventure.
US
35-50 years of age | Experience level: 2-5 safaris
Easy to book, comfortable accommodation, and saw lots of wildlife
It was easy to book the safari online. The guides arrived on schedule and we had many wildlife sightings at Akagera National Park.
CA
50-65 years of age | Experience level: over 5 safaris
Masai Mara - short safari one evening; then full day (12 hr) safari next day
David arranged the most fantastic safari in Masai Mara, working around our schedule.
Our driver, Tim, picked us up in Nairobi on a Monday evening, overnight at a lovely hotel (can't remember the name) and headed off Tuesday morning for Masai Mara. It's a terrible road as you get nearer to the park, but Elida Tours has no control over that. It was a full day drive, stopping at a couple of "markets", arriving at Sopa Lodge mid afternoon. Tim took us on a short safari (about 2 hrs) and we were excited to see lots of animals, including 3 lions.
But the next day was INCREDIBLE! Tim seemed to know the best places to find animals! We saw everything (except rhino, which are hard to find in Masai Mara). We got "up close and personal" with lions, elephants, giraffe, ostrich, baboons, wildebeest, zebras... We saw 2 lions mating, hyenas and vultures fighting over a dead wildebeest, a leopard lounging in a tree, cheetahs lying in the shade, hippos sleeping on a sandbar, monkeys, jackals, cape buffalo, eland, topee, gazelle, hartebeest, warthog, mongoose, water buck, bushbuck, a crocodile and lots of beautiful birds.
I can't say enough about Tim... he was a fantastic guide! He knew the park inside out and gave us the best experience ever. It rained the night before we left and the road out of the area is terrible anyways, so with rain it was even worse... so many safari vehicles got stuck but not Tim... he got us through the most impassable roads!
I would highly recommend Elida Tours and David, and especially Tim!
