50-65 years of age | Experience level: first safari
Bottomless well of information skill and service!
Emanuel was an amazing guide and driver. He is an amazing source of information on culture, as well as the the animal and plant life in the parks. He answered every question with patience and useful/nteresting details.
We felt safe and welcome on every step of our trip and can't wait to travel with him again when we return!
He also has an uncanny knack for spotting and pointing out wildlife we never would have seen without his incredible guidance.
CH
35-50 years of age | Experience level: 2-5 safaris
Experience of a lifetime: Wakanda tours and Safari go every extramile for their guests!
I cannot recommend and rate Serengeti Wakanda tours highly enough to express our satisfaction with the 10 days Safari we did with Wakanda. From the initial contact with Bartho we felt in best hands. Everything was very well organized from airport pick-up to drop-off. Everyone with Wakanda goes the extramile to create an experience you’ll never forget.
Our guide, driver, company and friend at the end, Felix, was the most amazing guide we could have wished for. Most knowledgeable and willing to share everything about the country, the way of living, the people and tribes and of course all animals including unbelievable knowledge about birds (as we were interested in that too). You’ll love to spend the dinners with him, too because he is fun as well.
Thanks to Felix, we experienced being in the middle of an elephant group just us, seeing a lion family and baby’s playing before ten other cars arrived. But he gave us the chance to see a leopard up close with other cars as it so hard to see it. The best combination, we could have asked for. He didn’t mind about driving far distances to create an experience of a lifetime for us. We saw the big 5 although it was nearly impossible to see a Rhino up close during that time. Of course, you need to be lucky too but it felt, that Felix knew exactly where to go to.
In my opinion, Wakanda differs from other bigger companies because they do everything possible for their guests to give them an exclusive Safari feeling. On day 2, Felix knew, we like a good coffee, so he arranged a French press so that we always had an amazing arabica coffee with us.
All accommodations, the service and friendliness of everyone was outstanding. The food so good and tasty everyday that it is hard to say „no“ to a desert. Although we should have done with 10 days in the car
CN
20-35 years of age | Experience level: first safari
good trip。 good guide jeff！
my guide jeff is professional and expereienced！！highly recommended
NO
20-35 years of age | Experience level: 2-5 safaris
Jeff is simply the best tour guide ever
Jeff gave me the best safari experience I could ask for, he was kind, attentive, understanding and fully on board with us. He made sure that our requests were met to the latter. I would recommend Jeff to all safari enthusiasts.
SE
35-50 years of age | Experience level: first safari
He is professional
On arrival at Entebbe International Airport, Promote Uganda Safaris representatives Twaha(Guide) and Edison(Driver) welcomed us to the Kampala Sightseeing Buses. Our plan was to do a Kampala City tour but Twaha advised us to add some Entebbe destinations if time favored which we bought. We started with UWEC(zoo) and later visited the Botanical Gardens. After we continued to Kampala for the amazing Kampala by night which David had told us about. Twaha was well versed with Kampala history and current affairs, Roads, streets and monuments. The double-decker bus was incredibly giving us a clear panoramic view of the city. My second safari is expected in February next year2 0224 with Promote Uganda Safaris.
BG
35-50 years of age | Experience level: 2-5 safaris
Fantastic safari in Kenya
Me and my family, in June 2023 we were in an organized safari trip in Kenya. The trip was organized by our travel agency PENGUIN Travel through their Kenyan partner Axis Africa Expedition & Safaris. We must say that the safari trip was organized perfectly. Axis Africa Expedition & Safaris made it possible that all went by the clock which is a great achievement having in mind that in Africa one might expect some organisational issues. This was one of our best adventures ever as our experience. Axis Africa Expedition & Safaris and especially our guide Khalifa took care of the minutest details, thanks to him we had an unforgettable time. Khalifa did not spare any effort to show us everything, the Big 5, the awesome mama's with their babies, the birds, nature, history of the local people. Very professional guide, excellent English, knowledgeable.
We strongly recommend Axis Africa Expedition & Safaris and Khalifa as a guide .
Daniela Panayotova
50-65 years of age | Experience level: first safari
Beyond expectation!
Incredible African adventure! Our guides showed us everything they didnt disappoint!! Awesome team, highly recommend.
35-50 years of age | Experience level: first safari
BEWARE- Did not refund whole deposit for TZ after referring us to a tour operator in Kenya who scamm
Beware of the company and proceed with caution if you need help with major issues. I reached out to Glory around May of 2022 to start planning my trip. The trip was revolved around getting a stay at the Giraffe Manor.
She referred me to her partner in Kenya who she raved about. Lucy with Splendor Holidays, she seemed very responsive and provided a decent itinerary, price and promised she got the room for June 5, 2023. Glory planned her side, and I paid both deposits. There were three people going and I paid $10,477 for Kenya and $2850 for TZ USD.
Everything seemed fine and we kept in touch here and there and as the date inched closer, Lucy claimed in March that her sister passed. By the end of April I started chatting more frequently. On May 2, we were trying to fill out the visa when the website on Splendor Holidays was down. We found out that Lucy wasn’t being responsive or making up excuses. Glory went up to Kenya to have Lucy arrested and she documented everything. Glory provided a police number and the court documents, which was a little off. People on social media and a journalist had pointed out the number wasn’t right, but I gave the benefit of the doubt that there was no way Glory was involved.
Glory said she felt so terrible and that she wasn’t attentive to our tour. She said she had personal reasons and that she let us converse directly with Lucy. Normally, she would arrange things with Lucy (Splendor Holidays) and take the money. I asked her multiple times, why did she change protocol on us, and this happened?
Glory tried to suggest another tour guide to do driving and to pay nearly another $1000. When I reached out to the company, their website was down as well for “reconstruction.” Glory promised she was going to come meet us when we landed in Kenya and she didn’t. Glory did not reach out to us at any point during our Kenya trip, she was silent. We received help from strangers in Kenya.
Due to the complete change in itinerary, my friend and I had originally booked to fly from two different airports in TZ. There was no way to make it work and be able to fly home with a reasonable price. When I reached out to Glory, she only gave us 50% of the deposit back. When I asked why, she said last minute cancellations are very difficult. I asked her to provide the cancellation invoice to submit for my travel insurance or something. She then stated that she doesn’t have them, and it is very exhausting to get the evidence I need.
I told her if I can reach out to the hotels, I think anyone knowing I got scammed would make an exception. She said that her reputation is already ruined, and she will not give me access to the hotels and ruin it by reaching out to them. She also claimed that she respects the hotel’s time and policy. I got upset and said so you don’t respect me and the money I’ve lost. How I spent my dream vacation going to the police, embassy, and running around trying to get my money back from her “wonderful Kenyan partner.” Glory claims she had no idea that Lucy could do this and that she did what she could. She kept saying no one else would do this for me when she caught Lucy.
I finally called Glory out on the fact that she never checked in on me in Kenya and broke her promise of being there. She stated she was following me on social media and gave me space to deal with the embassy and that they would help. She said she had stuff back in TZ to manage and she lost money. I told her it costs $0 to check in.
I had been warned before that there was a chance Glory could be involved and I gave a benefit of a doubt because she was friends for so long with my best friend in the States. There is a chance she has nothing to do with it, but the way she handled it has been terrible and she will not give you back money. She said she’ll make me whole, but in November. It is very odd that she will pay out of her own pocket versus trying to reach out to the hotels to get the deposit back. There is another person on tripadvisor that left very similar feedback about her lack of help. She had mentioned this, and I thought she only had one bad review, but I do believe the validity at this point.
I can give the benefit of the doubt that she had no idea all these tour operators weren’t scammers as she claimed, but the way she responded was unacceptable and because I had questioned Pesapal, the payment platform why Glory required all my banking account including my SWIFT to give my deposit back, she blamed me for the delay. She sent emails calling me a liar, etc…gaslighting me.
CN
under20 years of age | Experience level: first safari
Amazing!
I spend 6 great days in the national parks.The trip was so amazing that beyond my imagination,.There is nothing to complain while l got this great journey with a good prize!
Thanks to Nelson,thanks to the agency! I
65+ years of age | Experience level: first safari
He was a competent, efficient, organized task master with a sense of humor and an excellent driver.
Pamoja Tours, led by Charles Oyer is a company that is diverse and comprehensive with their itineraries, culturally conscious, flexible and efficient. They did exactly what they said they would do from reservations to the National Parks, cruises, accommodations and planning.
Our diversified life affirming experience was created with input from my travel companion, myself and our extraordinarily knowledgeable guide Charles. He did everything in a timely fashion so that we had reservations for the Gorilla Habituation, Chimpanzee trekking, Golden Monkey tracking, cruises, rhino sanctuary and visits to Diann Fosseys’ museum, walk almost to her gravesite and , Genocide Museum. He arranged for us to visit his home village Mubaku, meet the people, see how they live and visit the schools. It was enriching and beyond measure to be with the big 5, LIons, Buffalo, elephants, rhinos and leopards in their natural habitat during two Safaris. It was humbling to meet and talk to the people in Mubaku to learn about the efforts being made to improve their situation. Our accommodations were comfortable. We moved every two days which was very doable. We were able to cover a lot of ground with experiences along the way so the drives were just fine.
Overall we absolutely thoroughly and completely loved this entire trip.