FR
35-50 years of age | Experience level: first safari
Professional and Friendly!
I am so grateful to Lennox and Charles! They took really good take care of my family !!!! My kids are 5,7 and 12.
My family has unforgettable memories now, I would recommend them for families and for worrying mums like me.
Best trip ever !!!
IT
50-65 years of age | Experience level: 2-5 safaris
Tanzania Safari tour
Just from the first approach in February, Suricata agency seemed very professional and concrete with his prompt replies. After the safari, completed few hours ago, I am so enthusiastic that I preferred to do this review soonest. All the expectations have been completely satisfied. All the services provided have been truly excellent. The guide/driver was always ready to answer to any questions giving any explanation about the animals, about the vegetation and also regarding the programme. To any topic he gave comprehensive information always . I highly recommend this agency to fully experience the Safari atmosphere without any bitter surprises.
Over the top!!! Well done to everyone Suricata’s team !!!
US
50-65 years of age | Experience level: first safari
Chaotic and did not take ownership or control
This was my first safari and while the overall park experience was amazing we had a poor experience relative to tour management
Our chief tour planner delegated day to day management to junior and inexperienced staff
We experienced numerous snags and snafus
1) original agreed upon schedule was not supported and we had to make numerous unpleasant adjustments
2) tour leader was unresponsive and candidly avoiding any contact
3) we had to check out of a lodge in serengetti and find last minute accommodations because tour operator booked only 1 night as opposed to agreed upon 2 night stay
4) we were misinformed and hotel booked was different and of a lower grade than what was agreed upon in the itinerary
I would not recommend this tour operator as we did not have a satisfactory experience
US
50-65 years of age | Experience level: first safari
Relaxing, pampered stay, with incredible views of wildlife
The Hide was fantastic! Their food was excellent and plentiful. Loved the breakfast boxes on morning safari, and so grateful for warm porridge before. Hot water bottles were essential for cold July nights, and the fire pit was also super. N'Khosi was excellent as a guide, very experienced and knowledgeable. The safari truck was lovely and new.
The driver from Victoria Falls was polite and helpful. The van... Was ok. A bit worn, and the road between Victoria Falls and Hwange is bumpy and long. Wish we'd known what we were getting into with that! Over all a terrific experience, however.
IT
50-65 years of age | Experience level: 2-5 safaris
Amazing Safari at affordable price
Quick and exhaustive conversation during the trip organization. In Tanzania both for pick up and safari in line or above the expectations (day trip at Materuni falls and coffee plantation/ accommodation during the safari).
The guide/driver well prepared and always available for any request. I suggest to add 1 more day in Serengeti in order to visit also the north on top of Tarangire, Manyara and Ngorongoro. Suricata make me happy to travel in Tanzania
IT
20-35 years of age | Experience level: first safari
The best experience and guide we could ask for! Amazing Martino
We did the three days Safari experience in Nyerere park: we explored the Selous reserve through the daily game drive and the night game drive on the first day, we had the boat tour and the visit to the village nearby the camp the second day, and we went to visit the Masai village the last day. The accommodations we stayed at made our experience characteristic and allowed us to really enjoy the nature all around. All the people working there have been very welcoming and caring, and we had really nice food as well.
Before we started, Martino gave us all the information we needed to live the experience the best way, he gave us the right advices on how to bring the best memories back from the Safari experience. Anytime we had questions he was there to answer and explain. Beside the professional informations we got from him, he has been nice and fun. He has been amazing!
We’ll keep this experience within the best memories we have!
IT
35-50 years of age | Experience level: 2-5 safaris
Very well organized tour operator, very safe and taking care of all details.
It was very unforgettable and amazing experience. We found this tour operator online googling with the main request of the safari. It’s not a first time we have been in Kenya and we were missing just the Masai Mara park. By their site was everything clear and detailed with different options. And after couple of the quotes of different companies we understand that is the right balance price/quality. They were very clear and fast with communication, because our request was quite close to the data of safari. Was very precise with all details and also open for different requests we make.
CA
20-35 years of age | Experience level: 2-5 safaris
The whole tour company was great from begining to end
The whole safari experience was great! Joysharon was great to help us organize the whole trip. She was in constant communication with us before, during and after the trip.
I did 3 different bookings with them, 2 day trips from Nairobi and 1 trip for 8 days in different parks. The accommodations & the food were good. The drivers were amazing and we learned so much about the animals.
The 2 day trips from Nairobi I did them alone and I felt very safe travelling with the company.
US
50-65 years of age | Experience level: 2-5 safaris
Professional and responsive with a personal approach.
Roho Ya Chui did a fantastic job of arranging our holiday and were very easy to work with. Ute was always accessible and very responsive during the planning, pre-trip preparation, and during our travels when I had a couple questions. She provided great professional service with a very personal approach. Each leg of our travel, border crossing, and transfer was arranged and fulfilled. I would recommend Ute and Roho Ya Chui to arrange travel to anyone seeking holiday in Africa. We were already in Africa so our trip began at the airport in Livingstone at Victoria Falls, She arranged our transport and hotel. We also traveled to the Okavango Delta staying at Kanana for three nights. It was luxury in the bush. Had a very memorable holiday with no hiccups. Thanks Ute!
TW
20-35 years of age | Experience level: 2-5 safaris
Wildlife good
For wildlife , is good
For Food , soso
For people is good
For price . Is too expensive
