FR
20-35 years of age | Experience level: first safari
Wonderful safari with Kimgoni
Wonderful 5 days safari with Kimgoni agency. Visited 4 different national parks including famous Serengeti and very special place Ngorongoro crater. Very various environments (lake, bush, forest, jungle, volcano), so many animals (much more than we expected, many lions, few leopards and cheetahs, from close distance). We saw the Big 5 !! All the camps and lodges were perfect, the food was excellent. A lot of driving but never boring !!!
Thank you to Kimgoni agency for the whole organization, the boss (Philipo) very friendly, the salesman (Joseph) very helpful before and during the trip. And of course a HUGE thank you to our 2 guides, Joël (French speaking guide) and Antony (English speaking driver). They were SO competent about animals and environment knowledge, we learnt so many things about animals. And they were very friendly as well, until the end with a emotional goodbye !
Asante sana
US
20-35 years of age | Experience level: first safari
Efficient and Detail Oriented
Our experience with Wild Wings Safaris company is very positive since the first day! Thanks to them, my husband and I had an unforgettable experience!
There are honestly no words to describe how wonderful the trip has been for us.
Since day one, Tanja and all the staff was very attentive of our budget and planned a ad-hoc trip based on our needs and price range.
The communication was very open and clear and in no time, we were able to organize the perfect experience.
A special thank you goes to Simon, the best guide we could hope for! He was funny, professional and unbelievably knowledgeable!
Every Safari is different of course, and we consider ourselves lucky to see all the Big 5 and so much more.
We are recommending Wild Wings Safaris to anyone!
FR
50-65 years of age | Experience level: first safari
Great team with a high sense of service
Great support from the whole team during our stay in Tanzania! Very reliable, professional, hyper available, simple but very effective. We benefited from a guide who spoke very good French and whose culture went beyond the subjects of fauna and flora. A big congratulations to all of you and to our guide Amidu. We recommend +++
DE
20-35 years of age | Experience level: first safari
Isaiah is very experienced, funny and knows exactly how to respond to the wishes of his guests.
This was our first safari ever so we were suitably excited when we landed in Nairobi in the middle of the night. Fortunately, Silas prepared everything so well that we could get in the car directly with our guide and the journey began! We spent a total of 11 days with Isaiah and we rightly claim that we could not have had a better companion on our journey. Isaiah was very experienced and knew a lot about the country, the people and especially the animals. Because we were alone with him, we were able to express our wishes without any problems and Isaiah always did his best to fulfill them. Even with the 100th elephant, he gave us the time to take the 1000th picture as well. He was always friendly and incredibly funny and made us feel like part of his family!
All we can say about our trip is that we saw everything that could have been seen (including rhinos and leopards).
The lodges booked were all great and can be highly recommended.
In our opinion, the price-performance ratio was great and we have already started recommending Apodiformes and Isaiah to our family and friends.
We would still do two things differently if we were to start our next safari:
1.) Do not buy overpriced things in the street shops where short breaks are taken (usually there are small shops in the lodges that offer the same products at a fair price)
2.) Do not take shampoo or towels with you
Thank you again for probably one of the greatest experiences we have ever had!
US
20-35 years of age | Experience level: first safari
Very knowledgeable and accommodating
The shuttle worked perfectly, the lodge and accommodation was amazing. Food was wonderful. The grounds are great. Safari tours were great. No complaints, great experience
IT
20-35 years of age | Experience level: first safari
Wonderful experience
Me and my wife had a 6days safari trip in July 2023. Everything was good and well planned: an important remark to the accomodations which were very good (Kitela Lodge is the top)!
We don't give 5stars because of our guide (Isaac) who has sometimes been too hasty during the safari and also because at Serengeti Safari logde, despite the full board option, we had to pay the water.
ES
35-50 years of age | Experience level: first safari
Good price and good experience overall in Kenya, but not a professional and kind service
In general, I give Apodiformes a 3/5 because the trip through Kenya as a whole has been a spectacular experience, and all the hotels included in the package and the drivers and guides were very professional, friendly, punctual and helpful.
Also, I found the total price for the package to be very good, beating many competitors' offerings, so if you want to save money, Apodiformes might be worth it.
But I have to reduce the score because all the interactions with Silas -responsible for Apodiformes- during the trip were rather a disaster, showing little professionalism and little kindness at all times. Although he was always very efficient before the trip, answering quickly via WhatsApp and adapting the schedule to our different requests, everything changed as soon as we arrived in Kenya:
Things already started badly with our arrival at Nairobi International Airport at 4:00 am, when there was no one to pick us up at the arrivals gate. Silas did not answer the phone, so after half an hour of waiting in the cold and with a 3 year old we had to take a taxi on our own to the booked hotel. When we arrived at the hotel, where we were very well received, we were finally able to contact him and he arrived minutes later. There were no apologies, just bad excuses that he was waiting “at the wrong terminal” (so why was his phone turned off?).
The next day we were going on safari. We had agreed with Silas to have a guide who spoke Spanish, but when we met the assigned guide he barely knew a few words. In the end it wasn't a problem because we were able to communicate well in English (and the guide -Leroy- was otherwise a fantastic person and a very professional and concerned guide that took very good care of us), but this lack of compliance with what was committed in the case of a client who didn't speak English would have been a big problem.
On the other hand, we had requested a child seat in the car that we would use to travel to Nakuru and Masai Mara and carry out the safari. The child seat was there, but it couldn't be attached to the car seat belts. We solved the ballot by buying a rope in a shopping center and tying the child seat with it. A messy solution that of course made us travel through the dangerous roads in Kenia feeling constantly anxious for the safety of our three-year-old.
In addition, that same day Silas told us he had unilaterally changed our accommodation on the Naivasha stage (from Sopa Naivasha Lodge to Simba) because at the Sopa lodge "there had been complaints of food poisoning". In the end it was not a problem because the Simba turned out to be very good but it seemed unprofessional to inform us of this at the last moment and base the change on a reason that sounded like an invention (no one else mentioned these problems in the hotel's opinions on Internet) .
At the end of the Safari, when we had scheduled a visit to a Maasai village, they wanted to charge us again for the visit even though the agreed program specified that it was included. We had to advance the payment and then claim the refund from Silas.
At the end of the Safari and going to the beach, we arrived at the Baobab Resort hotel, finding a standard room booked, although a superior room was specified in the agreed plan. We had to speak with Silas to demand that he negotiate with the hotel for an upgrade as agreed in plan.
On our return from Diani Beach to Nairobi, despite our flight being late, we had to wait almost an hour in the Wilson airport exit car park for Silas to show up to pick us up. It seems there was "traffic" but no other drivers who came to pick up the dozens of people who arrived on that flight had any trouble getting there on time.
Anyway, despite all these messes the thing could be forgiven if there had been sincere apologies and explanations in each case, but Silas did not consider to apologize for any of these inconveniences even once. He even did not ask us how the safari and other experiences had gone at any time, nor did he write to us to ask how the return home was, being unfriendly and showing total disinterest. A pity that our main contact and organizer of the trip was the least kind and considerate person that we have encountered in our trip to Kenya, otherwise fantastic.
50-65 years of age | Experience level: 2-5 safaris
Efficient and on point for everything!!
From the time I decided to use you to arrange for my husband's 60th, you communicated, you answered my questions and any concerns I had....Sandra is surely a star !! Thank you for making our trip so breathtakingly beautiful....
CH
50-65 years of age | Experience level: first safari
super professional operator with excellent guides
Fantastic experience! Emanuel and his staff did a great job. We had a mindblowing 6 days / 5 nights private safari in Tarangire, Serengeti and Ngorongoro. Super safe and absolutely professional. Thanks to Obed & Moses (our Guides) - you are wonderful!
US
50-65 years of age | Experience level: first safari
Jean-Claude is the best!
My 16-year old daughter and I had the pleasure of experiencing a 4-day 3 night Rwanda adventure with Makario Safaris and it was wonderful. We did 1.5 days in Akagera National Park, visited Lake Kivu, and did the rainforest canopy walk and primate trek in Nyungwe National Park. To hit all of these places in this short amount of time requires a considerable amount of driving, but our guide Jean-Claude was top notch and an excellent driver. The fact that the landscape is simply amazing makes the experience of getting from place to place all the better. The Makario team was super communicative/responsive and provided options and pricing based on the preferences I provided. The trip was seamless, from when Jean-Claude picked us up until he dropped us off. Can't say enough good things about him. We only wish the trip cold have been longer!
