NL
50-65 years of age | Experience level: 2-5 safaris
A deal is not a deal!
Early this year, we started orientating for a trip to Kenya with our family. 2 tour operators jumped out and both offered a similar trip for a similar price. We chose Pamoja because they offered the beach hotel which was our preference. Whereupon we signed the offer and paid the trip deposit.
6 weeks before departure, we got word from Pamoja that 2 hotels (including the beach hotel) had become more expensive. Whether we wanted to pay an extra USD 11,400. This made our trip no less than 50% more expensive than agreed with us in the quotation and confirmation. We were very shocked by this and it caused the necessary unrest and emotions within our family. Because of this, it was not clear whether we could still go on the trip at all because of these extra costs. After a week of almost daily contact with Pamoja, they could not do more for us than deduct USD 3200. Still a difference of USD 8200. Still too much for us. By now it was 5 weeks before departure and booking through another tour operator was not very easy anymore. In the end, we opted for cheaper hotels for which we had to pay USD 2000,- extra. Unfortunately, we later had two more discussions about finances, which completely destroyed our trust in Pamoja and the fun before departure.
Fortunately, we can look back on a great trip through Kenya. The whole trip including transport, hotels and other logistics were well arranged by Pamoja. Our guides David and Alan were very professional and nice to travel with. They showed us many beautiful things and knew a lot to tell. For this, we are very grateful to them.
IT
20-35 years of age | Experience level: first safari
The most gentle and flexible guides
We felt safe and comfortable from the very first moment that William, our safari guide, picked us up at our hotel. Also Isaya has been very kind in helping us before arriving in Tanzania! We booked a 3 days safari but although the shortness of trip, the tour operators made the unpossible to let us see all the animals in one game drive only! Specifically William was super friendly and helped us with everything unrelated with the tour.. we call him as a friend by now.. thank you for making our stay unforgettable!
US
20-35 years of age | Experience level: first safari
Incredible Experience with an Exceptional Guide!
Our 7-day experience with Tanzania Juvenile Safaris was an amazing, once in a lifetime experience! Our guide Jackson was very responsive and helpful in planning our trip activities and was transparent with all pricing. He was so knowledgeable about the animals and the local culture that it was a truly immersive experience. We got to see the great migration, visit local villages, and saw all of the big 5! Jackson's safari experience and relationships with the local people meant that we got premier service throughout our trip as well. Though we have done a lot of traveling, my family and I can confidently say that Jackson was our favorite guide that we've ever had! He always had a jolly attitude and an incredible eye for spotting animals. We would highly recommend him to anyone looking for a special African safari experience!
US
50-65 years of age | Experience level: first safari
Great company for safari.
This was our first time coming to South Africa and we wanted to do a short trip to Kruger National Park. I started looking for budget safaris and got several companies that o requested quotes from. The Kruger safari company was the first to respond and they did so quickly. I communicated with Wayne for several months working out a few kinks that I had made and he was very helpful in answering all my questions. The transfer to Hazeyview was uneventful and long but the ride was fine. The adventure lodge was nice for a budget safari. The room was clean and the bed was comfortable. The staff were great and we enjoyed them. The safari itself was really fun and we enjoyed the sunset safari and the all day safari. The third day we did the panoramic route and that was very beautiful. All in all I would recommend the Kruger safari company and I will be se them again if I ever come back to South Africa
20-35 years of age | Experience level: 2-5 safaris
Went above and beyond to help up have an excellent honeymoon experience
Our guide, Simon, was extremely friendly and a wonderful help. He made sure we had everything we needed to enjoy a spectacular honeymoon, and that we saw incredible animals. The organisational staff were excellent too and great at communicating with us.
CO
50-65 years of age | Experience level: first safari
The best ever
For us, Alika is the best operator we have had in life. Very well organized, everything planned with spectacular details. We were always sure that everything was going to work perfectly. Hotels, food, the selection of plans, and our guide were amazing.
IT
50-65 years of age | Experience level: 2-5 safaris
accurate and always on time
Polite, precise, ready, reliable and always at our every change of plans
AT
35-50 years of age | Experience level: first safari
Unforgettable and unique!
I booked a 9 day Custom Tour Uganda in July with my husband and 4 children, including gorilla and chimpanzee trekking.
It was our first visit to East Africa and in Home to Africa I found a reliable and trustworthy agency that was very competent and helpful in all aspects. From the first email until the last day of our safari tour, everything was perfectly planned and organized.
The trip was tailored to our needs and desires, and a varied program was proposed to us that suited all family participants.
We chose simple accommodations and we were not disappointed: all lodges and bush camps were very clean, had friendly staff and excellent food. They provided good WLAN in the reception area and the showers worked perfectly.
We are totally impressed by the beautiful nature and the diverse wildlife. Now we understand why Uganda is called "The pearl of Africa". We never thought that we would be able to experience all the animals so close.
Thanks to Moses, our drivingguide, we could experience unforgettable moments and he made sure we saw the big 5 and much more.... Moses is a very experienced, respectful driver. He has a good knowledge of his country and the animals and is extremely patient. He always tried to make our stay as pleasant as possible.
Looking back I can say:
-Travelling is easier than expected and completely uncomplicated- even with children
-there is enough water to buy everywhere
-the fruits and vegetables along the streets are wonderful
-it is recommended to try typical food of the country
-You can change the local currency at the ATMs without any problems and you don't have to take dollars or euros with you.
-face masks are obligatory for the gorilla trek and gloves for the rainforest are highly recommended
-you can buy everything if your luggage does not arrive or got. lost, and the driving guides know where...
-Home to Africa is absolutely a good choice and will make your vacation unforgettable!!!
US
50-65 years of age | Experience level: first safari
Informative website, Megan was friendly and very helpful, great deal
Using Discover Africa was a great decision. Their website had plenty of details and pictures to explain and show what they were offering. The various safaris listed had prices listed though they were from the previous year but it did give me a ball park figure that allowed me to make a more informed decision. Also, when I finally did contact them about the trip, I got a timely reply and was set up to speak with Megan who would arrange the trip. She was very informative and listened to my requests regarding the trip (travel style, animals I wished to see). Fortunately, I was flexible with my dates and Megan was very good at coordinating my final date choice. Megan was very good at keeping me updated on my trip status and answered any questions I had before the trip (most communication was through email).
Considering what the final price was, in the end I felt it was an excellent deal. All staff (driver-guide, lodge staff) were extremely friendly and helpful. Our guide was knowledgeable and experienced but fun as well. Being a single traveler was not a problem, and in the end, it worked out perfectly with the other 5 members of my group. And turns out the other 5 members were friendly, intelligent and fun as well, we got along very well.
FYI: I chose the 10 day safari going through Tanzania and Kenya
BE
35-50 years of age | Experience level: 2-5 safaris
One in a lifetime ?!
We have been dreaming of a safari in Tanzania for years. We have already done Kenya and South Africa, so we had great expectations, and guess what, they have all been fullfilled!
We enjoyed every moment of the safari; the scenery, the wildlife, real life Tanzania driving from one park to another, both our lodges as the tentcamps, ...
We couldn't imagine a better guide (Thank you, Amos!).
We were lucky enough to experience 'The big move' and to observe 'The big five' (one through binoculars). We covered more than 1,000km and visited Serengeti, Ngorongoro and Tarangire National Park.
As an extra day trip we chose 'Materuni Waterfall, Coffee Tour & Kilkuletwa Hotsprings Day Tour'; we would also recommend this trip. Just make sure you wear the right shoes as the path can be slippery.
All communication through 360safari went smoothly & correct (Thank you, Pedro).
They even picked up our suitcases at the airport, which arrived a few days later.
If we could, we would go back tomorrow!