35-50 years of age | Experience level: first safari
Reny Safaris brought to life a trip we could only imagine.
We had a great experience working with Reny Safaris. Japheth was our contact person and was an excellent communicator. He was flexible with dates and helped to make sure we had everything we needed before we arrived in Kenya. He continued to check in throughout our 10-day tour to ensure we were having a great trip and even arranged a driver for an extra day we spent in Nairobi after the tour. Elisha was the perfect guide for us. He was friendly, dependable, and sought out experiences. He also allowed us to make the trip our own, not pushing a specific agenda. The trip would not have been so amazing without him there. We stayed at 4 different lodgings, each with ample comfort and delicious food. There was plenty of bottled water in the van to keep us hydrated while on the road and on safari. Over the 6 days of the safaris we saw the big 5 as well as a multitude of other animals, identified by name for us by Elisha. We saw some special areas like springs and lava rocks, too. We spent 3 days at Diani beach, a beautiful, relaxing way to cap the tour. The express train back to Nairobi was a fun experience. I highly recommend Reny Safaris and the 10-day tour. It was a great value for the support, no-stress planning and travel, and wonderful tour.
35-50 years of age | Experience level: over 5 safaris
An Unforgettable Adventure with DK Tours and Safaris in Victoria Falls!
I recently had the pleasure of embarking on a breathtaking adventure with DK Tours and Safaris, and I am absolutely thrilled to share my experience.
From the moment I contacted Brighton at DK Tours and Safaris, his exceptional customer service set the tone for an unforgettable journey. He was not only professional but also genuinely passionate about delivering an authentic and enriching safari experience. His attention to detail was evident in every aspect of our trip, and he was able to recommend a well thought out list of activities that allowed us to enjoy the best of Victoria Falls: a half day trip to Chobe, a guided tour of the falls, dinner at The Boma and a sunset cruise.
The rest of the team – Webster, Owen and Prisca were nothing short of remarkable. Their extensive knowledge of the local flora and fauna, as well as the cultural and historical significance of the area, added an extra layer of depth to our adventure. They expertly navigated the town, transferred us between activities and made excellent recommendations on places to explore, shop and eat.
DK Tours and Safaris really went above and beyond to ensure our every need was met.
I wholeheartedly recommend DK Tours and Safaris and am proud to support their business.
FR
20-35 years of age | Experience level: first safari
Serengeti smile gave us an unforgettable souvenir of a safari
We choose Serengeti Smile for a safari in Serengeti, Ngorongoro Crateer and Arusha because we see it was a serious company on social media.
We did the safari, me and my wife, with Max as a guide. We had very very good time. Max was taking care of us, making us safe, he has also very good driving skills. Very friendly guide, with a big heart and with who you can have interesting and sometimes, deep, conversations. I recommend them with my heart. You will not regret your choice.
I have heard they choose their guide miticulously for our safety.
50-65 years of age | Experience level: 2-5 safaris
Wants continuous improvement
Victoria is the owner of Nsavi and is hands-on. We had an excellent gorilla trekking adventure, stayed at a great lodge (Four Gorillas Lodge), and their Landcruisers were very comfortable. After a long day of flying in from Serengeti, Tanzania then driving several hours to the lodge, we were tired. What our group appreciated was how receptive Victoria and the drivers/guides were to our feedback as they want to provide excellent service and continuous improvement. They are customer service oriented, and prior to our trip, they provided us with a packing list and asked if we had any food restrictions. I recommend booking with Nsavi.
DE
50-65 years of age | Experience level: over 5 safaris
Moremi North July 2023
We arrived in darkness ath the campsite in the bush at the riverside. And we were surprised about the comfort and the excellent kitchen in the middle of the mopane forest. When ever we arrived back at the camp everything was well and lovingly prepared. The table was ready, the campfire burned all chairs have been nicely arranged, the beds were made, water fpr washing was ready... The stuffmembers were very friedndy and always cocerned about our safety and comfort.
I suggest to take an hammock with you- it is enjoyable for resting and I suggest to make at least an half day mokoro trip.
The guides were very keen and sucsessfull to show us nice places and a grand variaty of game.
35-50 years of age | Experience level: 2-5 safaris
Either a scam or terrible customer service
Watch out! I had been discussing our boat safari via email with Xaa Safaris since January of 2023 just to arrive in Maun in July of 2023 to find that my deposit had been stolen and no boat was waiting for us. I accepted a quote, completed the paperwork, signed and sent it through as requested, then on the same email string, banking details were provided for me to pay the deposit. Upon phoning them a day prior to the excursion, they said no payment had been received, and this is when it came to light that right after I emailed the signed contract, the correspondence address changed from [email protected] to [email protected]. In the same string replying, this was not noticeable, so the money was paid via EFT and the receiving account was emptied - nothing I can do to have the funds returned. I have no proof that Xaa Safari is the culprit. However, considering the timing at which the fake email address became active and the fact that they never tried to follow up on our booking, despite having (via the legitimate email address) received a signed contract with all our personal details, this is either extremely poor customer service, or more likely an inside job.
35-50 years of age | Experience level: first safari
Trustworthy, Reliable, Outstanding Communications, Truly Exceptional!!
Probably the best organised trip/adventure we have ever had the pleasure of experiencing (and we have travelled extensively) and its all thanks to Rochelle. Absolutely nothing was too much hassle for her and she answered every question at speed.
Everything worked like clockwork, from turning up in Johannesburg and all transfers being organised, all the way to the Safaris and accommodation (which was some of the most beautiful we have ever experienced)
Even during the trip, she took the time to wish my partner her a happy birthday and hoped we were having a fantastic time!
The safari was a life altering trip and as a well travelled couple we thought we had seen nearly everything....thankfully we were wrong and it turned out to be perfect. What's not to enjoy about following a Leopard in the dark, only feet from your vehicle or watching Hyena walk past your accommodation at 11pm at night. Truly truly amazing!
Thank you so much Rochelle (SafariLife) for everything you done. What a tour operator, one of the best if not the best!!
20-35 years of age | Experience level: first safari
Great camping safari with awesome guide.
We booked a 4 day camping safari (group tour) for 2 people. The booking process went well, Tizia answered all my questions. We were picked up from Kilimanjaro International Airport and dropped off to our hotel for the night.
Our guide Gordon was very knowledgible about the parks and animals, and was willing and able to answer any questions we had. Highly recommend Gordon if he is your guide. The food was also very good, prepared by chef Tito. He catered for several vegetarians in the tour groups.
35-50 years of age | Experience level: 2-5 safaris
Fantastic experience!!
Excellent safari—saw all the big 5!!! Suricata had amazing customer service!!! Especially appreciate Hillary’s availability by text the night before as well as throughout—just in case we needed anything. We requested a hotel stay instead of camping (had just come off hiking Kilimanjaro and were craving some creature comforts); our stay was at the newly opened operator resort: Suricata Boma Lodge. It was one of the most beautiful resorts I have ever stayed in, and the all inclusive dinner was stellar.
All pick ups and transfers were on-time and exactly as promised, which was a relief and different from other experiences in Africa we have had.
Would recommend again!
NO
20-35 years of age | Experience level: 2-5 safaris
I am strongly recommending Shammah Wonders Safari!
My family and I booked a 2 days safari in Nyerere National Park with flights from and to Zanzibar and an overnight stay at Africa Safari Lodge.
Justine was very service minded and helpful in planning our trip. He listened to all our wishes and made adjustments such that we got the program we wanted (game drive and boat safari on day 1 and game drive and bush walk on day 2), got to stay in the lodge we requested and were offered a very reasonable price.
The safari itself was amazing! We had a very good car allowing us to get close to the animals. Our guide, Elihakim Sehaba, was very friendly, extremely knowledgeable, and knew the national park inside out, allowing us to see a lot of beautiful scenery and many exciting animals (incl. lions, elephants, giraffes, zebras, hippos, crocodiles, baboons and many more).
The lodge where we stayed was also very comfortable with big bungalows, good food, a bar, pool, etc.
We could not have had a better experience!