IT
20-35 years of age | Experience level: first safari
Fantastic
We did a week of Safari with Kevin. He has always been nice and helpful, making us want for nothing.
Very nice experience, where we had the opportunity to see many animals.
Affordable price!
Highly recommended
(automatic translation from Italian)
US
35-50 years of age | Experience level: first safari
Amazing, Personable, Knowledgeable ... JUST DO IT!
I can’t express enough gratitude to Ebonie, Fortunatus and their team for making our first trip to the continent an unforgettable experience. My husband and I traveled to Dar es Salaam, Nyerere National Park for safari and Zanzibar for 10 days in late July 2023 for my 40th birthday and our wedding anniversary. We are based in the east coast of the U.S. and kept our young child with family at home while we jumped into this adventure.
When we began planning, the Duteni team was very transparent about our options, supported us with the itinerary and flights, and helped us get a sense of the excursions that would meet our budget. They communicated with us by email and we held zoom calls to meet them and the team. They also were available when we had questions and would respond within 24 hours, mostly due to the time difference. They also provided lots of information and resources on visas, cultural expectations, tipping, etc. Because the team has a lot of partners in-country, and they actually stayed at the hotels, they were able to explain the differences in accommodations to manage our expectations and budget.
It's hard to put in a concise review how wonderful our experience was in country with the Duteni team. We felt like family. We were able to just enjoy the experience… all of our needs were taken care of. We traveled and transition from accommodations with ease. We felt safe. We felt like we could ask questions and really understand the country. There were many little things that the Duteni team did to add to our trip – they matched up guides based on our personality and interest. They adjusted the schedules and excursions if we wanted to explore something else. The guides negotiated with vendors on our behalf. They set up private shopping for Tanzanite with a local vendor. They let the hotels know it was my birthday, so I was treated with cakes and singing. And so much more that we probably don’t even know.
The guides were exceptional. They were experienced, genuine and experts in their field. Our safari guide, Tersam, had so much knowledge of the bush, the animals, the industry, current events, trends in climate, it felt like an encyclopedia of info. Because it was just the two of us on safari, we got to really engage with the guide and learn while we were there.
We left Tanzania incredibly thankful to the team, but also that we got to experience this beautiful country and people as our first trip to the continent. Because the Duteni team has knowledge of the US and Tanzania, they provide a bridge to explore the country with ease. They understood what we would be looking for, our tastes, and comfort level. If you are thinking of traveling there, what are you waiting for?
US
35-50 years of age | Experience level: first safari
Reny Safaris brought to life a trip we could only imagine.
We had a great experience working with Reny Safaris. Japheth was our contact person and was an excellent communicator. He was flexible with dates and helped to make sure we had everything we needed before we arrived in Kenya. He continued to check in throughout our 10-day tour to ensure we were having a great trip and even arranged a driver for an extra day we spent in Nairobi after the tour. Elisha was the perfect guide for us. He was friendly, dependable, and sought out experiences. He also allowed us to make the trip our own, not pushing a specific agenda. The trip would not have been so amazing without him there. We stayed at 4 different lodgings, each with ample comfort and delicious food. There was plenty of bottled water in the van to keep us hydrated while on the road and on safari. Over the 6 days of the safaris we saw the big 5 as well as a multitude of other animals, identified by name for us by Elisha. We saw some special areas like springs and lava rocks, too. We spent 3 days at Diani beach, a beautiful, relaxing way to cap the tour. The express train back to Nairobi was a fun experience. I highly recommend Reny Safaris and the 10-day tour. It was a great value for the support, no-stress planning and travel, and wonderful tour.
US
35-50 years of age | Experience level: over 5 safaris
An Unforgettable Adventure with DK Tours and Safaris in Victoria Falls!
I recently had the pleasure of embarking on a breathtaking adventure with DK Tours and Safaris, and I am absolutely thrilled to share my experience.
From the moment I contacted Brighton at DK Tours and Safaris, his exceptional customer service set the tone for an unforgettable journey. He was not only professional but also genuinely passionate about delivering an authentic and enriching safari experience. His attention to detail was evident in every aspect of our trip, and he was able to recommend a well thought out list of activities that allowed us to enjoy the best of Victoria Falls: a half day trip to Chobe, a guided tour of the falls, dinner at The Boma and a sunset cruise.
The rest of the team – Webster, Owen and Prisca were nothing short of remarkable. Their extensive knowledge of the local flora and fauna, as well as the cultural and historical significance of the area, added an extra layer of depth to our adventure. They expertly navigated the town, transferred us between activities and made excellent recommendations on places to explore, shop and eat.
DK Tours and Safaris really went above and beyond to ensure our every need was met.
I wholeheartedly recommend DK Tours and Safaris and am proud to support their business.
FR
20-35 years of age | Experience level: first safari
Serengeti smile gave us an unforgettable souvenir of a safari
We choose Serengeti Smile for a safari in Serengeti, Ngorongoro Crateer and Arusha because we see it was a serious company on social media.
We did the safari, me and my wife, with Max as a guide. We had very very good time. Max was taking care of us, making us safe, he has also very good driving skills. Very friendly guide, with a big heart and with who you can have interesting and sometimes, deep, conversations. I recommend them with my heart. You will not regret your choice.
I have heard they choose their guide miticulously for our safety.
US
50-65 years of age | Experience level: 2-5 safaris
Wants continuous improvement
Victoria is the owner of Nsavi and is hands-on. We had an excellent gorilla trekking adventure, stayed at a great lodge (Four Gorillas Lodge), and their Landcruisers were very comfortable. After a long day of flying in from Serengeti, Tanzania then driving several hours to the lodge, we were tired. What our group appreciated was how receptive Victoria and the drivers/guides were to our feedback as they want to provide excellent service and continuous improvement. They are customer service oriented, and prior to our trip, they provided us with a packing list and asked if we had any food restrictions. I recommend booking with Nsavi.
DE
50-65 years of age | Experience level: over 5 safaris
Moremi North July 2023
We arrived in darkness ath the campsite in the bush at the riverside. And we were surprised about the comfort and the excellent kitchen in the middle of the mopane forest. When ever we arrived back at the camp everything was well and lovingly prepared. The table was ready, the campfire burned all chairs have been nicely arranged, the beds were made, water fpr washing was ready... The stuffmembers were very friedndy and always cocerned about our safety and comfort.
I suggest to take an hammock with you- it is enjoyable for resting and I suggest to make at least an half day mokoro trip.
The guides were very keen and sucsessfull to show us nice places and a grand variaty of game.
35-50 years of age | Experience level: 2-5 safaris
Either a scam or terrible customer service
Watch out! I had been discussing our boat safari via email with Xaa Safaris since January of 2023 just to arrive in Maun in July of 2023 to find that my deposit had been stolen and no boat was waiting for us. I accepted a quote, completed the paperwork, signed and sent it through as requested, then on the same email string, banking details were provided for me to pay the deposit. Upon phoning them a day prior to the excursion, they said no payment had been received, and this is when it came to light that right after I emailed the signed contract, the correspondence address changed from [email protected] to [email protected]. In the same string replying, this was not noticeable, so the money was paid via EFT and the receiving account was emptied - nothing I can do to have the funds returned. I have no proof that Xaa Safari is the culprit. However, considering the timing at which the fake email address became active and the fact that they never tried to follow up on our booking, despite having (via the legitimate email address) received a signed contract with all our personal details, this is either extremely poor customer service, or more likely an inside job.
35-50 years of age | Experience level: first safari
Trustworthy, Reliable, Outstanding Communications, Truly Exceptional!!
Probably the best organised trip/adventure we have ever had the pleasure of experiencing (and we have travelled extensively) and its all thanks to Rochelle. Absolutely nothing was too much hassle for her and she answered every question at speed.
Everything worked like clockwork, from turning up in Johannesburg and all transfers being organised, all the way to the Safaris and accommodation (which was some of the most beautiful we have ever experienced)
Even during the trip, she took the time to wish my partner her a happy birthday and hoped we were having a fantastic time!
The safari was a life altering trip and as a well travelled couple we thought we had seen nearly everything....thankfully we were wrong and it turned out to be perfect. What's not to enjoy about following a Leopard in the dark, only feet from your vehicle or watching Hyena walk past your accommodation at 11pm at night. Truly truly amazing!
Thank you so much Rochelle (SafariLife) for everything you done. What a tour operator, one of the best if not the best!!
20-35 years of age | Experience level: first safari
Great camping safari with awesome guide.
We booked a 4 day camping safari (group tour) for 2 people. The booking process went well, Tizia answered all my questions. We were picked up from Kilimanjaro International Airport and dropped off to our hotel for the night.
Our guide Gordon was very knowledgible about the parks and animals, and was willing and able to answer any questions we had. Highly recommend Gordon if he is your guide. The food was also very good, prepared by chef Tito. He catered for several vegetarians in the tour groups.