PL
35-50 years of age | Experience level: first safari
Excellent communication and flexibility.
Everything went fine despite two major changes in my plans.
The first one was resignation of one out of two participants a month before departure - I decided to go anyway and it could be done without any extra costs.
The second one was my flight to Kenya being cancelled by airline, so I had to start the safari one day later. The itinerary had to change a bit so the total duration could be 5 days instead of original 6 (to leave return date unchanged), but it also went without any problems and I got some refund because of this.
Accommodations were also good, I had a single room with private bathroom every time. And above all, great experience, best trip in my life, worth even 2x its price. I saw all the animals I wished for, including lots of flamingos at Lake Nakuru.
20-35 years of age | Experience level: first safari
Magical Safari Experience and Day Hike to Kilimanjaro!
Kilimanjaro Adventure Safari is hands down the best tour company to go with for your Tanzanian adventure. From the start, they (Prince) put together a tailor made schedule for our safari as per our requirements (which very few safari companies were willing to do). They were extremely professional and super responsive throughout the process.
We did an 8 day safari with primary focus on the great migration and an emphasis on the Big 5. It was surreal to see the migration at various points in the Mara river and also see some of the cats (lions, leopards, cheetahs) at such close proximity.
Our guide Gasper was the absolute best, he was extremely professional, knowledgeable, smart and witty about the facts that he stated throughout our tour. He was also considerate enough to listen to our needs and requirements and cater the safari tour accordingly. We learned a lot of interesting facts through the safari which made the overall experience engaging and lively.
The places we stayed in were comfortable and had good vegetarian food options.
Places: Kati Kati Northern Serengeti Camp, Embelakai Central Serengeti, Mount Meru Hotel Arusha and Farm of Dream Lodge
We did a day hike of the Kilimanjaro mountain along with our guide Julius. It was a 16 km hike (round trip) along the rain forest to the first checkout point (Mandara hut). Julius was knowledgeable about the various routes to hike in the mountain and gave us some good insights about the summit hike. He helped us pace the hike perfectly so we didn't feel any fatigue at the end of the hike. We are definitely considering doing the summit hike in the near future as the day hike does not give you any good views of the mountain.
Overall it was a surreal experience for us and would definitely recommend Kilimanjaro Adventure Safari Club (and Gasper, Julius, Alexis) for anyone who is looking to this.
DE
20-35 years of age | Experience level: first safari
What a blast of a safari!
Max was a super experienced guide. He showed us a lot of places to see spectacular sights. The food was superb und the camp was good as well.
IT
35-50 years of age | Experience level: 2-5 safaris
Great Experience
Amazing experience, we saw all the big 5! Simon is a gteat guide, always helpful and attentive. We strongly reccomend both the agency and the guide.
20-35 years of age | Experience level: first safari
Exceptional Safari Experience with Knowledgeable Guides!
Me and my wife recently had the pleasure of embarking on a safari adventure with RajaTours and I must say, it was an absolutely unforgettable experience! From start to finish, our journey was very well organised and despite the fact that one of our safari vehicles broke down in Kenya, and unfortunately the mechanics were not able to fix it at that time, but they got us a spare car and we were able to continue our journey. These things can happen to anyone and in the end we were happy how it was handled.
Throughout the entire safari, we were accompanied by two outstanding guides who not only met but exceeded our expectations in every way. We would like to say a massive thank you to Sammy (our guide in Kenya) and Ally (in Tanzania). Both of our guides shared their knowledge of the local wildlife and answered all of our questions.
What stood out the most was their ability to spot and identify all animals and birds in the wild. Their keen eyesight and expert tracking skills ensured that we didn't miss a thing and always had the best view possible.
In conclusion, we really really recommend RajaTours and their guides. Our safari adventure was enriched by their knowledge, passion, and dedication to providing an exceptional experience. If you're looking for a safari tour operator that goes above and beyond to ensure an unforgettable and informative journey through the wild, look no further. RajaTours is the way to go! Thank you for the memories of a lifetime.
JP
50-65 years of age | Experience level: first safari
A Great Safari driver
A driver, Joseph was a good driver, and we were able to see many animals. The only minus point is that he was not on time as he made a little bit long break during our Safari trip.
20-35 years of age | Experience level: first safari
Amazing, must do trip!
A true test of self determination with amazing support from the guides, cooks and porters, I couldn’t have done it without them! The team I had were incredibly selfless and just wanted to help you succeed and enjoy yourself the whole time! They held great knowledge of the mountain and local region and their English was incredibly good! I would strongly recommend Almightily Kilimanjaro, especially Joseph (main guide) and his amazing team to anyone willing to have a crack at Mt Kilimanjaro!
CA
50-65 years of age | Experience level: first safari
Immanuel gave us champagne service.
The safari with Lion King was the best trip we had ever taken. The accommodations were luxurious even the tents. And we were fortunate to see all the animals, close enough to get fantastic pictures. They were like they were from National Geographic. And we just used our phone for pictures. A professional camera was not necessary. Our guide Immanuel was kind and made best efforts to attend to our every need. He served us hot food for our picnic lunch with table cloth, silverware and personalized label wine. All the food was excellent. The trip did not disappoint and was better than we could have hoped or imagined. We definitely got champagne service from Immanuel. He made a lot of effort to see all the animals that we wanted to see. We were fortunate to see a huge wildebeest crossing as well. He communicated with us well and explained about the animals and was patient with all of our questions. He made every effort to ensure we were comfortable and enjoying our trip.
20-35 years of age | Experience level: 2-5 safaris
Excellent service and professional guiding
We had an excellent travel time with Justus and his team. Our guide Josephat showed us through the amazing animals in MASAI MARA and arranged for us almost every details of the trip. Huge thanks to the staff behind and our travel consultant Alex that arranged our pick up and sim-card upon arrival. They took their personal time to retrieve our luggage after our luggage went missing.
Highly recommend their tours and we look forward to our next trip with them to South Africa.
IE
20-35 years of age | Experience level: first safari
Possible scam and fraud. We feel ripped off
Be aware, possible scam, fraud and very dishonest people!
Dream holiday turned into a nightmare!
First and foremost TouristLine safaris is not a tour operator but an agency within an office with numerous other seemingly fake agencies all under the names of Fiona, Lilian and some guy going only by the name of Daniel! Among others those agencies include tourist line safaris, absolute holiday safaris and big time safaris!
We be booked a 13 day safari tour through Kenya and Tanzania for 4000usd p.p and paid 30% deposit. After paying the deposit, communication abruptly stopped. We didn't think much of it yet but were already concerned. At no point they provided further instructions and/or asked for hotel name to pick us up etc. We contacted them instead twice to confirm the hotel name for pick up and they confirmed pick up time. When we arrived in Nairobi I again confirmed hotel name for pick up. Among day of pick up after 1h there were still nobody, I contacted them and they said someone just left the office. Half hour later, still nothing. Then apparently it turned out the driver went to a different hotel. Long story short we ended up already 3h late that morning. After paying the rest of the amount the problems started.
They started changing the plans and tried to cut off game drives.
The safari car was in a very bad condition. It was falling apart and my partner even hit her head the first day on one of the many loose nails/screws. She bleeded and got a big bump on the head. The car was filthy, almost all windows broken, no handles, no A/C and so on.
On the second day every 10-15min the driver started checking under the car. He told us apparently the brake oil was leaking.
On the third day in the middle of the road the breaks stopped working, and the driver was then driving only 10-20km/h because he couldn't use the breaks and was looking for a mechanic. We lost overall 3h that day. The next day without any communication or warning he drove into a mechanic shop again and put the car with us inside into the forklift so that the mechanics can check something. We didn't know what's going on. He didn't even ask us to leave the car in the meantime. We were literally left inside the car not knowing how long it might take or so. I was looking at all the other tour cars the vast majority were really good. Only a handful of cars were equally bad
Because of the car we lost multiple hours of game drive.
Also the driver/guide was constantly late in the morning and we were the last to leave the hotel and usually the first to come back. He literally the whole time on the phone, didn't communicate anything with us and even worse, was picking up people and doing some extra stuff despite having a private tour.
Until now we thought it's just bad service.
However, when we were about to go to Tanzania only then we were told that the Tanzania part will be with a different tour company. Something we were not aware of at any stage prior to paying full amount. Once we crossed the border the actual real and big problems started.
It turned out tourist line safari is not a tour company per se but hires different companies to do the safari.
The tour company that picked us up in Tanzania had a completely different plan and way worse hotels. E.g. instead of staying in nysa lodge, rhino lode or sangaiwe lodge which cost around 200-400usd a night, we stayed in octagon lodge and charity hotel in Arusha which costs only 30usd a night.
We immediately started calling TouristLine safaris and told them this is not what we booked and paid for. But they just said that they booked different accommodation as per availability. However this was never communicated with us before. They didn't inform us about all the changes and thus we completely overpaid. I asked for either doing the tour we actually paid for or get a refund for the Tanzania part because this was completely different and low budget. They first said that they will refund but then immediately said that its not possible etc.
The agency in Tanzania was also lying to us and was constantly contradicting themselves. First they said they told tourist line that they can't book the accomodations we paid for and blammed TouristLine. TouristLine safaris at this point stopped responding to us and just said this is now the tour and not their responsibility anymore, we can either do this safari with the changed program and accommodations or come back and loose all the money.
We were left with no choice but doing a low budget safari. We lost overall at least 2 days worth of game drives and stayed in accommodations worth much less.
We started doing some research and found out that numerous tourists were scammed this way. They suddenly change the plan and put tourists in cheaper accommodations blaming one and each other and nobody actually feels responsible. They sell tours and accommodations that they never actually booked or even had.
We also found out that they operate under several different tour agency names.
Unfortunately we feel scammed and our dream holiday became a nightmare. We were left with a tour that was not what we booked and the frustration and disappointment is huge.
We also overpaid by a big margin.
When we arrived back in Nairobi we went to the office and there were different people actually saying that TouristLine Safaris doesn't operate here but after they realized we won't get scammed so easily they started arguing and after 2 hours they agreed to refund us very little amount not even covering the difference of one accomodation. There were so many men in the office and we felt threatened and in danger. We were then forced to sign some paper that we agree not to sue them. It seems this is the way the silence people and keep scamming tourists.
Please guys be aware and don't book from this agency and any other one under the names of Lilian, Fiona or daniel. We are not even sure if those names are real or who we were actually talking with on the phone and in the office.