DK
20-35 years of age | Experience level: over 5 safaris
Friendly and serviceminded
We had an excellent experience with Axis Africa Safaris. The tour operator Lennox quickly responded to our request and emails even though we only booked one day in advance.
We originally stayed at the Mara Chui Resort, but as we were disappointed with the accommodation upon arrival, we contacted Lennox and his team quickly and kindly switched us to another accommodation for the second night. Great service!
The big game safari in Masa Mara was amazing. Kevin was a solid driver with good connections to the rangers and other drivers, so he made sure that we were always on point to spot the animals. We saw two leopards, a cheetah, a hyena, lots of lions, giraffes, elephants and more. Kevin definitely ensured that the trip was a great experience from start to finish.
We highly recommend this company when going on a safari.
CN
20-35 years of age | Experience level: first safari
Jackson's eyes are like eagle's that guarantee that we will not miss any kind of animals we expect.
If you have not ever been here for Safari, Jackson would be the best choice you"ll never be regretful for.
Each day of Safari, each hotel in the night will be different and will be a surprise that keeps you interested and excited everyday.
HK
35-50 years of age | Experience level: first safari
Unpleasant Trip SEP 2023
We planned our trip to Kenya three and a half years ago, but unfortunately due to COVID-19, our trip to Kenya finally took off this year.
We were excited and happy to go on a safari in Kenya. Unfortunately, we encountered a bad travel agency called Seven by Far and the person in charge was Sylvester. As a result, our itinerary could not be fulfilled one by one. In the end, part of the itinerary was not allowed to show up after the deadline. , we disputed and asked for a refund, so that we could complete this unforgettable and unpleasant trip.
The travel enthusiasts who like Kenya, when you choose a travel agent, don’t decide on a travel agent based on ratings alone. I wish you all a happy travel experience.
50-65 years of age | Experience level: first safari
Very attentive to what we wanted to see and do
The driver for our tour made this a wonderful experience. He was attentive to what we were interested in and tried his best to accommodate us.
Lunch was not as satisfactory. We ordered a high protein, low carb sugar free lunch. It was less than to be desired with very little protein.
50-65 years of age | Experience level: first safari
Reliable and responsive.
We were a bit nervous about using a recently-established company, especially as pricing was competitive and some reviews weren't convincing. We got back from our holiday yesterday and I thoroughly recommend Serengeti Smile; it was the holiday of a lifetime.
Albert responded to our 59 questions promptly and politely! Requested changes to our itinerary were incorporated without fuss.
Our safari guide, Kisali, was knowledgeable, good-humoured, punctual and responsive. If he didn't know something, he would find out. Kisali was a great driver, not something I'd really thought about in advance but I was very glad of it as some guides from other companies did not seem to be so. Kisali knew the landscapes and roads like the back of his hand. Impressive since we covered hundreds of miles, from Arusha, through Tarangire, Central Serengeti, up to Northern Serengeti and the Mara River crossing and all the way back through Ngorongoro Crater to Dar Es Salaam.
Food was fantastic; we loved all the accommodation.
After our safari, we spent a few days in Zanzibar. Guides, drivers, hotels- everything happened on time and was great.
Well done, Serengeti Smile.
50-65 years of age | Experience level: first safari
Unforgettable experience!
It’s been a phenomenal experience. We saw so many animals and so close.
We witnessed predators on the hunt, cute parenting experiences, we learnt so much.
Isaac has been a phenomenal guide all around. Knowledgeable, competent, empathetic. It’s been a true asset to make our family experience possible.
You can’t miss!
50-65 years of age | Experience level: first safari
You are only going once, so go with the best!
From start to finish this was an amazing trip. Our driver Leonard was amazing. His knowledge of the parks allowed us to see the animals in action. The hotels we visited were superb and the food was delicious.
We will be recommending Lion King safaris to everyone!
Thanks Lion King
35-50 years of age | Experience level: over 5 safaris
It's was a great and memorable experience.
I and my friend we decided to have a trip at the last minute and we decided to contact some safari companies to have our trip set. Abraham was really resourceful, we wanted to see the gorillas, chimps and also have a game safari in Rwanda but hand a tight schedule, I really appreciate Abraham with his flexibility in drafting and making the necessary changes so that we could get what we want on our trip. He answered all our question in the best way possible with show of great knowledge of what he does and I have to say, we always received quick replies to our emails which gave us more confidence with letting them prepare our trip. Our Guide Mohammed was really great that made our trip a memorable one with his great navigation and knowledge about the country, care and attention given to us that we even felt that we received more than what we paid for. Great thanks go to Abraham and Mohammad for the great experience we received in Rwanda.
TW
Steve is very knowledgeable, thoughtful and helpful. Can plan around within the budget.
Steve who is the owner of Ramja safaris is very helpful and thoughtful; he helped to plan a high quality trip within the budget. Steve is fluent in English, Chinese and Kiswahili, so we have zero problem to communicate. In term of service, I would say the guides are very important. We had two very knowledgeable tour guides( Pete and Mike )to take us to chase for wildlife. To sum up, I highly recommend Ramja safari ;)
35-50 years of age | Experience level: first safari
Warm and friendly service
My partner and I went on a safari tour with Crimson Brooke. We went to Amboseli, Lake Nakuru and the Masai mara. We completed the tour in about 5 days. Ruben was our tour guide and he is very conscientious and professional.
Amos and Betty make significant efforts to make you feel relaxed and like Kenya is your home country.
I would definitely use Crimson Brooke in the future. It was a fantastic experience.