20-35 years of age
Amazing Kilimanjaro trip!
An incredible 7-days on Kilimanjaro, Lemosho route. Our guides Godwin and John were fantastic, knowledgeable and encouraging! The whole team were great fun and always smiling. The food and tents were perfect. We could not recommend Popote enough, it was a trip to remember!
20-35 years of age | Experience level: 2-5 safaris
Wonderful personalised safari with great support from Betty and amos
We loved our safari with crimson Brooke and are so grateful for Betty and amos’ efforts. It can be a bit daunting choosing from so many providers and spending so much money a long time in advance from abroad, but crimson Brooke provided the reassurance we needed and we felt in safe hands the whole time. We were so glad we went with a smaller local operator. They met us from the airport and spent time with us every time we passed through nairobi which was lovely. We did a 5-6 days tour of amboseli (1night), Nakuru (1night) and the Mara (2 nights)and it was fanstastic. Highly recommend the cliff camp and ilkeliani camp. If we were to do the tour again we might skip Amboseli and do 2nights at nakuru just to reduce the driving time. Our guide Reuben was a brilliant driver and guide but it is nonetheless a long time in the car. Whatever you decide though Betty and Amos will help you to tailor your plans and will do all they can to ensure you have a great trip.
SG
20-35 years of age | Experience level: first safari
A truly perfect safari adventure!
I booked my trip online off course I was little scared how it's going to be but everything turned out amazing!
Paul is very professional and the same time so friendly. He treated us like we've been friends forever...
He is able to answer every questions even more than we have known to ask, he informed us briefly.
He was very careful about what we told him, what we are expecting to see, he gave us our dream come true. I fell in love with Tanzania in 4 days and now dreaming going back for more days.
35-50 years of age | Experience level: over 5 safaris
Good experience, comfortable, safe and hassle free
Comfortable vehicle, professional driver, hassle free. Only good things.
50-65 years of age | Experience level: over 5 safaris
Good and reliable safari service
We have done a few safaris in Tanzania and did one more when our son and his girlfriend visited us in September. I have contacted several companies for quotes, including two we have used in the past. Finally, we have chosen Serengeti Smile because three reasons: (1) Albert, the owner and manager with whom I am in contact, is knowledgeable and responsive to all my inquiry; (2) The quote I got is reasonable; and (3) a friend we know who had a safari recently highly recommended this company. We had a short 3.5 days safari and had a schedule problem due to cancellation of my son's original flight and delay caused by changing of the flights. Albert and our tour guide/driver Gama handled the change of the schedule very well. The promptly rearranged our schedule to maximize our activities. They also returned the money for park tickets and guide fees for the activities that cannot be made. The camps and hotels Serengeti Smile chosen are very good and in the medium to high range. They are at excellent locations, have clean and adequate facility, and provided good food. Gama is a responsible tour guide and driver. He was very pleasant to work with and made the best effort to take us to see the wonderful wildlife in Tarangire NP. We had an excellent safari experience with Serengeti Smile and would recommend it to others who want to experience Tanzania but do not want to break his/her bank.
IE
35-50 years of age | Experience level: first safari
Amazing Kenya Safari
Willie is a perfect guide! he is knowledgeable about nature and animals and answered all our questions. We saw a lot of animals during our Kenya trip including all the big 5. We enjoyed the best of Kenya and thanks to his experience. He is the best guide i can recommend . Benson was quick to organize perfect itinerary which allowed us to enjoy various places. Our accommodation was amazing. I would highly recommend using Banok Safaris. Thank you.
20-35 years of age | Experience level: 2-5 safaris
Fast to respond, great guide. Some miscommunications which were resoled.
Booking through Lulu Safaris was quick and easy. They were available on whatsapp which really helped in fine tuning the details. They amended a 3 day tour to become a 2 day tour to fit what we wanted to do and amended the price appropriately. Our guide picked us up from Entebbe airport and was friendly and spoke good English. He was a very good and safe driver, even on very challenging wet muddy steep roads. We did get lost on the first day trying to find our hotel as it was one our guide had not been to before, but this was managed appropriately. Nice accommodation included.
We were taken to gorilla trekking which was a fantastic experience and our guide collected us after this and took us to Lake Bunyonyi. Our guide contacted the accommodation my friend and I had booked and organised a boat for us to pick us up from the drop-off point which was really helpful.
Our itinerary had included all 3 meals on our final day but Lulu Safaris stated this was an error and dinner was not meant to be included. They did eventually resolve this and paid the hotel we were going to an amount to cover the majority of our dinner which felt like a reasonable resolution to an error on their part.
IE
50-65 years of age | Experience level: first safari
Good value
Good value. Lucas was very helpful and has a good team.
50-65 years of age
Exceptional and personal service.
From the first approach for quotation to the end of tour Judith have been exceptionally response. All our questioned were answered promptly. After the pick up from the airport, we were fully briefed and the stay at Airport Planet Lodge was pleasant. We started our adventure on time and the guides Dickson and Amdan were fabulous and encouraged us well throughout our journey. Scenery was fantastic. It did get cold when the sun was down. The food cooked by Raymond and staff was very good. The support of all staff (Adam, Rashid, Ally, Salmini, Geofrey, Samwel, Haji, Ivan) is well appreciated and our special thanks to Modest and Robert for their exceptional services. Barranco wall and the summit day challenges will remain with us throughout our lives. We did change our plan and completed the Trek in 7 days. We did not stop at Karanga camp and stayed two night at the base camp. This also meant that we started our summit climb at 5am and reached the summit just after midday. Overall exceptionally happy with the services of Kojuu Safaris and their help to fulfil our dream of reaching the heights of Kilimanjaro.
BR
35-50 years of age | Experience level: first safari
Affordable prive with good services
We booked 4 days with Serengeti african tours everythings goes as we planned. We are luck to see all big 5 our guide Ombeni is very knowledgeable five years experince. We recommende this company to every one