35-50 years of age | Experience level: 2-5 safaris
Well-organized with a high level of Professionalism
Pallid Safaris displayed very strong communication skills and any changes (if any) were promptly communicated and addressed. Eric was the lead Safari Guide and he is personable, outgoing, has a sense of humor, punctual, knowledgeable, well-organized, has awesome customer care, enthusiastic and integrity was real.
The Safari Itinerary was well planned and the choice of properties was top-notch based on the Budget. No Surprises whatsoever! I'm happy to recommend Pallid Safaris to other Travelers and I would not hesitate to use their services again in the future.
Pallid Safaris, keep up the extraordinary service!
With gratitude,
RU
65+ years of age | Experience level: over 5 safaris
7 days safari Kenya with driver Jonathan
We had one of the best safari ever we will always envy and cherish the photos we took our driver Jonathan was very polite in answering our so any questions and was as well very patient in waiting for us Again we thank Rachel for arranging a wonderful and a well budgeted in price itinerary thank you again flexivel for organizing this wonderful safari
20-35 years of age | Experience level: first safari
Incredible special experience at Hoyo Hoyo
Sandra was incredibly helpful and communicative in the build-up to our trip to Kruger. She sent us advice about other part of SA that we were visiting, and also kept us updated on SAA strikes that threatened to impact our holiday for a time. We felt completely confident that from the moment we touched down in Kruger we would not have to think about anything for the next 4 days and we were right! We were met by one of the Hoyo Hoyo lodge staff, which Sandra had arranged, and from that moment on it was complete bliss. Hoyo Hoyo itself is wonderful - the food is delicious (and plentiful!), we were continuously refreshed by tea and coffee breaks and evening drinks, both at the lodge and on safari, and the atmosphere was very luxurious and relaxing. The bush drives themselves were very special, and our guide Pharence spotted many animals with us and beautiful sights. I had a massage on one of the mornings which was great, before spending the day in between drives by the pool looking out for elephants. All the staff members were friendly and welcoming and we were sad to leave! I would recommend both Hoyo Hoyo and Traipsing Africa to anybody looking to book a trip to Kruger.
35-50 years of age | Experience level: first safari
Great Local Operator
i liked the look of this website - it was clear and concise with what was offered, compared to some vaue ones. I booked some day trips, but didnt use them for the overnight trips - preferring to use a UK company for a little more piece of mind in safety/comms/not getting ripped off.
However these guys were great - email queries were answered quickly from the office in Kenya with useful information, they were great when i landed - ensuring everything was ok, and followed up at the end.
The driver was a little gung-ho at times, - for example a giraffe stopped in the middle of the road in front of us and he continued to drive straight towards it and then seemed shocked when it dispeared into the bush out of site by the time we got close - it would have been better to pause on the road and get the photo then - but then he knew i was focused on Lions, and defo wanted to keep the search going as much as possible.
Overall, this company & driver was excellent, and i wouldnt hesitate to use them again,
Notably - the UK company i used for the overnight trips was far more disappoining, and the UK agents clearly had no idea about what happened in Kenya! If i was to do it all again, i'd use these guys for the whole trip
35-50 years of age | Experience level: first safari
A simply amazing tour agent who knows how to ensure the guests enjoy and experience their trip
Last year i planned a family trip with the kids to the Mara, Naivasha, Nakuru and Nanyuki. at first i was hesitant because i had never gone on safari before leave alone with children. But from the moment i contacted Pallid Safaris,i felt like i could squeeze in 20 more destinations in a span of 5 days. Their cozy office was quite welcoming and accommodating, warm personnel and i especially was impressed by how easily they flowed with my crazy plans. All i did was tell them who, where and when and the rest they came up with a mind blowing itinerary one i would not have even thought of. They even went a step further and ensured that every destination we had fun activities tailor made for every age group. I can honestly tell you i never thought my kids would be that interested in a game drive at the Mara or Nakuru, personally my plan was to sit by the poolside sip my gin and tonic and just watch the kids splash but Pallid made sure Lazy mummy, Busy daddy, moody aunt, grumpy granpa, temperamental teenagers and the 2 little toddlers had their fill of fun and experience. They made sure we combed through every marsh and shrub, every nature walk we saw something new, heck they even made crossing the equator and watching Mt Kenya breathtaking haha. They don't just drive and drop Pallid gives you the whole damn experience of a safari. Kudos on you guys. ones this pandemic lock down is over, you will be on the top of my list for another family safari. cheers and Stay Safe Stay Alive.
AE
50-65 years of age | Experience level: first safari
SCAM WARNING - They will not return any deposit!
SCAM WARNING - They will not return any deposit!
I always hesitate writing bad reviews, but this one is worth over $2000.
We scheduled a trip with them for the end of June 2020 and paid 40% deposit. Due to current situations involving travel and mandated quarantine on both ends of the trip, we cannot go.
Faces of Africa Adventures says they will not return our deposit.
This would be understandable if they:
a) had a written policy about deposits (which they don't), or,
b) would provide any written verification of any deposits they had made on our behalf (they have none), or,
c) any services had already been rendered (they haven't).
They don't dispute any of the above.
They have switched excuses from they have already paid deposits (they can't provide any proof) to their office is being closed (yet, they continue to accept reservations and money from people).
We have contacted the Tanzania Tourist Board, the Ministry of Natural Resources and Tourism, and the Tanzania National Parks to help remedy the situation.
Please be very, very careful with this company and get everything in writing. Do not give them any money unless you have solid guarantees that you can back up.
GR
under20 years of age | Experience level: first safari
Outstanding Safari
We had an amazing safari with Sino Africa Safari in Kenya. Mr Jong planned our safari for us and he replies promptly, and answered all our questions. Jong listened to all our requests and organized according to our requirements. Our guide Solomon picked us from the JKIA airport and our safari begun. All our hotels were incredible with beautiful views, friendly staff and incredible food. We also would like to say thank you to Solomon, because he was very knowledgble, his patience and welcome made our vocation exceptional. Thank you Sino Africa Safari for giving us the best memories in Africa!
US
Fantastic Masai Mara Tour
I had an amazing and unforgettable safari experience with Bushtop Kenya Safaris in December 2019. 3 days was a perfect amount of time for my wife and I - we got to see the BIG FIVE and lot of other wild animals. The staff is very knowledgeable and the best part was Denis who was helping us craft our trip, he was very responsive--usually emailing back within 10 minutes or less.
The tour guide/driver, Joseph, with whom we spent most of the time, was always punctual, professional and helpful. He is a good storyteller and shared his deep knowledge of the wildlife, geography and the Masai people of Mara, and answered our many questions patiently. We couldn't be more thrilled!! We definitely highly recommend this tour company to anyone who wants to go to Kenya safari. In fact, we can't wait to go back there soon again....
PS. I am surprised Bushtop safaris got so few reviews - they are the BEST in our book!
US
50-65 years of age | Experience level: over 5 safaris
Excellent in customers satisfaction. in communication, informative. effecient
excellent cmmunication skil with the client, it provid excellent service to the client expectation during safari and during client information sections
US
35-50 years of age | Experience level: 2-5 safaris
Everything I could have asked for, excellent service.
First of all, everything from our guide to our travel agent was perfect, communication was excellent and there was not a single thing to be disappointed about. We were mid Safari when the Covid-19 situation blew up and everything started getting crazy. Everyone with E Trip made sure we were able to enjoy as much of the trip as possible and kept us safe and helped us get out of country a little earlier than planned, which was not an easy task considering the madness of the situation. Could not be happier with E-Trip, will definitely work with them when we return to finish the trip.