50-65 years of age | Experience level: first safari
Venance was super knowledgeable and became a member of our family!
African Big Cats was awesome! We had a wonderful guide, Venance, who knew everything about all the animals and was a cautious driver to not invade or disrupt the animals. He also adjusted the drinks in the vehicle to meet our specific diet requirements and tastes. The overnight locations were LOVELY and all so different. From the start, we were able to adjust our itinerary to meet both our interests and our budget. Emmanual in the office, also SAVED us when we needed assistance with where to stay after the safari ended. He handled everything without blinking an eye when our previous plans fell apart DURING the Safari. I was able to relax and enjoy everything knowing he was handling other arrangements for us. He went over and above for sure! We HIGHLY recommend African Big Cats!!
35-50 years of age | Experience level: first safari
Exceptional!
Arthur was such a blessing! Arthur addressed any concerns or questions that we may have had. Due to the festive holiday a lot of the surrounding accommodations were filling up and we needed to book for 20 plus people in group therefore we needed accommodations that were very clean affordable and one thar offered exceptional service. Arthur delivered! We enjoyed the Premier Lodge that Arthur recommended. The staffing at the Premier Lodge did an amazing job of catering to our needs. Daily, Arthur would check on us to make sure that we were having a pleasant experience. The best part of our trip or I guess the icing on the cake is when Arthur recommended the Bomba Dance Dinner! On top of that Arthur made sure that we would not have any problems with getting into the Bomba Dance so he personally came to make sure that we all were properly accounted for and seated at the Dance Dinner. We had an Epic Time there! ASM will be our choice for our future travel needs.
DE
20-35 years of age | Experience level: first safari
Perfect organized Safari with an awesome guide
Eyerything was perfect. The booking was very easy and flexible. We saw so many different animals because our tour guide was awesome. The lodge they chose was a dream. Nice view and very good food. We can recommend doing a tour and are very happy that we found Mellivora African Travels.
CO
20-35 years of age | Experience level: 2-5 safaris
Great service and experience
Our experience with Nathan and Gilian was excellent. A year of fluid communication, they helped us organize the best itinerary, the best places, and make adjustments when we needed it. Nathan has great knowledge of the animals, the country, and the places we visit. We left Entebbe, and slept in the capital and main city: Kampala. Afterwards we went on a circular tour through the entire western part of the country, the most important stops: Rhinoceros Sanctuary white (they have been in this project for 20 years, they have 41 rhinos, when they reach 50 they can go to the national parks), Murchison Falls fed by the Nile River with its incredible strength, the chimpanzees in the Kibale forest and ending with what brought us here: The mountain gorilla Silverback. There are only 1,000 left in the world. Distributed between Uganda, Rwanda and Congo. A beautiful, moving, exciting encounter, we did not imagine that it would be so special to see these giants in their natural habitat.
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CO
65+ years of age | Experience level: first safari
Very professional, and very warm
Excellent communication, Service. The tours and hotels are very good.
I would travel with them again
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FR
20-35 years of age | Experience level: first safari
3 days of dreams thanks to Fadhili and Safari by Z
We just came back from one of the most memorable experiences of our lives: a three-day safari organized by Safari by Z.
The trip was fully prepared by Happiness who for several months has worked with us to offer us the best experience. She was patient and what a nice surprise to see her when we arrived with a big smile to welcome us.
I am convinced that, even if a safari is a wonderful experience, the quality depends largely on the guide/driver and the car you board.
And we were really not disappointed. First of all, the Land Rover Defender in which we traveled was far better than all the other vehicles we saw. It was spacious, the windows were very large and all this is very important, you will understand it during your safari.
But more than anything, it was Fadhili our guide who made this experience unique. His kindness, his professionalism but above all his inexhaustible knowledge about all the animals encountered. Thanks to him and his passion, we were able to see animals that others did not see and we were able to evolve most of the time alone, without other vehicles around. We shared with him three days that we will never forget.
The Pamoja Hotel was superb, the staff very attentive, we couldn't dream better.
Thank you Fadhili for everything you have done, thank you Happiness for allowing this exceptional trip and thank you Safari by Z!!
20-35 years of age | Experience level: first safari
An amazing experience
We did the 12-Day Uganda Rwanda Gorilla Trekking & Wildlife Safari with S2G in jan 24. Aron with S2G was very easy to communicate with over email or whatsapp. He always responded within a few hours ands was able to answer all our questions about the tour before our trip.
Julius was our driver/guide for the entire trip from airport to airport. He always let us know what we would be doing each day and what we could expect at each activity. He always made sure we were early to activites so we wouldnt have to rush once we got there. He went out of his way to ensure our trip was amazing by suggesting other activites we could do in our free time. (Community walks, extra game drive ect) and always ensured we were safe everywhere we went, and he we was able to answer all our questions about Uganda and Rwanda.
The tour itself was awesome! We saw alot of animals, and alot of the county and small towns as many days involved driving for a few hour to the next destination. The camps/lodges were great, nothing fancy, but a comfortable bed, warm shower (Usually ha) and large quantites of food.
I would highly recommend visiting Uganda and Rwanda, and S2G is the perfect tour operator to facilitate your trip.for you!
IN
20-35 years of age | Experience level: first safari
James was The best!!! We 100% recommend him !
We had the best experience with James and sunnycreek. We came with a 3 year old and it couldn’t have been easier. The whole trip felt like home away from home. Accommodation, food everything was neatly arranged. We got to see the animals up close and it was surreal. We would love to come back and choose sunnycreek again!
35-50 years of age | Experience level: 2-5 safaris
I found the tour operator very experienced and knowledgable about wildlife in uganda.
We traveled to queen Elizabeth National park for our honeymoon, the first thing we noticed was the time managment that Peter our travel agent had. He picked us at our hotel at the agreed time, throughout our journey kept receiving messages from the reservations team about our trip and incase we needed any assistance.
The reservations team was always quick to respond and this was the deal breaker for us.
Best travel agency.
20-35 years of age | Experience level: first safari
Good people who really want to please their customers
TLDR: We had a fantastic honeymoon with African Sunset Safaris and would 100% do another safari with them. There were some slight changes to the itinerary, but for the most part they were upgrades, so didn't bother us at all. They try their very best to ensure you have the best possible time with them and they treat you like family.
We booked a 12 day Kenya safari and Uganda Gorilla trek for a very reasonable price. The initial itinerary that I inquired about had been changed so when I contacted African Sunset Safaris they sent me the updated itinerary, which seemed crammed full. Their communication via whatsapp was prompt and I was able to pay via credit card to book the trip. Our flight into Kenya had to reroute for a few hours due to bad weather at Kenya airport, so we arrived late and then discovered our airline hadn't put our luggage on the plane, but our driver, Paul, who was waiting for us very kindly helped to arrange the collection of our luggage when it arrived a few days later and bought a fried chicken meal for us to eat en route to Amboseli, so we could make it in time for an evening game drive. Within the first minute in Amboseli we saw a huge elephant right next to the road and then a lion. This was the start of an exceptional safari for every park in Kenya, as we saw the big 5 and more. Our accommodation at Amboseli Serena was fantastic (the pool was being refurbished, so we couldn't use that, but the view, service and food was great). The next day Paul ensured we had a perfect day looking at animals and getting great photographs, the highlight being a cheater no less than 3 meters from our vehicle.
The following day we got our luggage back and we transferred to a different vehicle and driver, Charles, who would take us for the rest of our time in Kenya. Charles's vehicle had a tire issue, so he bought us a drink in a cafe while it was quickly fixed and then we set off. Whether it was because of our delayed landing in Kenya, having to collect our luggage, or the tire issue, we never ended up going to Ol Pejeta to see the chimpanzees, which I was a bit gutted about, as I was looking forward to seeing them, but I suspect even if we had no delays it would be too long of a journey to get from Amboseli to Ol Pejeta and then to Lake Nakuru in one day, as google say it is an almost 11 hour drive. I have noticed that the itinerary for this package has altered slighty to stay in Ol Pejeta overnight before going to Lake Nakuru, so it may be that they have recognised it is a stretch to cover so much in such a short time. When we were travelling we discovered our accommodation had been changed from what was originally planned, but wow was it an upgrade! Room-wise, Serena Lake Elmenteita was definitely the most beautiful accommodation we we had in Kenya, it was a shame we were only there for one night and arrived just as the pool closed. Our first game drive with Charles in Lake Nakuru was excellent, we saw black and white rhinos, flamingos, monkeys and other animals. Then we headed to the Maasai mara, where again our accomodation was changed from what we initially had been booked. Again, however it was an upgrade in our opinion, as we had a glorious view from our window over the mara and the hotel pool also had a great view. Another 2 full days of wonderful safari drives followed with a picnic on the mara, a walk by the river where we saw crocodiles up close, and visited a tribe's village. Charles worked very hard to successfully find us a leopard too. Charles is an excellent safari guide and driver, he is very personable and chatty, which puts you at ease immediately and makes the long drives fly by. As it was our honeymoon, Haron had promised us a sundowner, which we asked about, because no one had mentioned anything about it since we booked the trip. No sundowners were available that night, but instead we had an evening bush meal, which was a nice experience (drinks not included). The itinerary originally said we were then to stay at giraffe manor overnight, but it was fully booked, so we stayed at the four seasons instead. I was highly skeptical that we would stay in giraffe manor anyway, as the rooms are VERY expensive and often booked up way in advance, so I didn't see how it would be possible to afford that room in addition to everything else and have the tour operator still make a profit with the low price we paid. Even so the tour still seemed great value for money, so we weren't too disheartened that we couldn't stay at the manor. What we didn't expect though was when we got to Nairobi, Charles took us to the Giraffe Centre (the nature park of Giraffe manor) where you can hand feed the giraffes. This was in my top 3 moments of the holiday, as you have several cheeky giraffe eating out of your hand! The next surprise was Charles took us to the African Sunset Safari office where a traditional homemade dinner was served to us with the African Sunset Safari team along with beers and bourbon and coke. This was so special, as we got to know the team a bit more and were welcomed and treated like family. You can really tell how much their customers mean to Haron in particular.
The next day we flew to Uganda where again we met our final driver, Abdul. We stayed at a different hotel to the one we were told, whilst this hotel was not necessarily an upgrade, the history of the hotel made it very special to stay there and am glad we did (the hotel was one that the film Hotel Rwanda is based on). We visited the genocide museum and learnt so much about the Rwandan genocide that I was ignorantly unaware of prior. Originally there was some confusion as to whether we would do the gorilla trek in Rwanda or Uganda. I thought it would be Uganda, as I believe the trekking fee is less there than Rwanda. I am glad it was Uganda, as the country is beautiful and that is the most famous place for gorilla trekking. The drive to Uganda was long, but felt a lot quicker, as the scenery was out of this world. We stopped and gave sweets and chocolate to local children in the villages and their happy faces made me wish I brought more to give to more children, so if you do go book a safari or trek make sure you bring lots of bags of sweets for the kids! The accommodation was a different lodge camp than advertised again, but yet again we did not care. This camp was a not-for-profit charity that helps build water storage wells for poor villages, so we were glad our money went towards a good cause rather than a business mans bank account. The balconies of the lodges also face west, so you get the most incredible sunsets every evening. We could have easily stayed there peacefully for a week. The drive back to Rwanda was again beautiful and we had a smooth journey back to Kenya where we continued our travels.
All in all we had a fantastic honeymoon and wouldn't change it. We highly recommend African Sunset Safaris to everyone who wants to do a safari or trek. The changes in accommodation weren't a problem for us, especially as they were mostly improvements, but I imagine for some people that might be a worry or if your families want to know where you will be for safety reasons it may cause concern. I would just advise the African Sunset Safari team inform the customers earlier/as soon as you know there is a problem, or need to change accommodation instead of on the day, or at the time of arrival. At the office meal they did say Haron wanted to make the trip extra special for us so they upgraded the accommodations and we can honestly say it was our most amazing holiday so far. Thank you very much African Sunset Safaris!
