US
65+ years of age | Experience level: 2-5 safaris
I was cheated by a subcontractor -- Sandland Tours and their manager Abraham Shaidi.
I dealt only with Rachel Obonyo from Nairobi in arranging a ten day tour of Kenya and Tanzania. She was most helpful. However, the subcontractor told me that I must pay "as much as I could" toward trip expenses when I met him. He then told me to pay an additional $800 "entry fee" when we arrived at Ngorongoro. I refused! In addition, I was promised mid-range lodges and only received budget tent accommodations. After four days of this treatment, I bailed out of the safari. I'm not certain Rachel even aware of these problems. STEER CLEAR OF SANDLAND TOURS and Abraham.
US
65+ years of age | Experience level: first safari
Abraham and his crew cheated me out pf $360
I was on a 10 day safari intending to go to Lake Manyara, Serengeti, Ngorongoro, Amboseli and Massai Mara. Abraham's driver picked me up promptly on day one and drove me to a supermarket where I was informed that I must pay "as much as I could" towards the trip. Very strange as I had already made arrangements to pay the balance when I got to Amboseli. I paid him $360 USD to help pay for his crew. He did not even count it ... just stuffed it into his pocket. When we approached Ngorongoro Crater, I was told to pay another $800 "entry fee" and I refused. Other problems included that I was promised "mid-range lodges", but only received budget tents and the fact that even the tents were not available at Ngorongoro. On a brighter note, the driver did an excellent job and the cook did as well. STEER CLEAR OF SANDLAND TOURS.
under20 years of age | Experience level: first safari
Fantastic trip learning a lot about the animals of Africa!
It was a great trip from start to finish with a fantastic guide who knew what he was talking about. Great views and an amazing chance to see many animals. All processes from when we were booking to when we were on the tour were great and smooth. We will definitely book with them again!
IT
20-35 years of age | Experience level: first safari
Really good organization. From picking up at the airport to the safari itself!!!Recommended!
The whole safari was amazing. The agency provided me help also in accommodation the first night before the start of Safari, taking also care of the others luggages I didn't need during the safari. Tha safari was amazing, we saw all species!!!! big 5 and more. The guide was helpful in recognizing species and in giving us some explanations - not so many detailed but useful in general. The first accommodation in the camp just outside masai mara was wonderful - as living close the savanna. The second accommodation at nakuru was perfect about the quality of theroom in the hotel, but food and general organization in the hotel was really scarce! Anyway, the beauty of Nakuru lake with rhino and flamingo definitely didn't make us think about.
Strongly recommend this experience and this agency!
IT
35-50 years of age | Experience level: first safari
ATTENTION IT IS A SCAM! terrible experience
We booked 11 days of safaris with John William of open africa safaris for September 2018. We have been in touch with him for two months (email and whatsapp) and we never thought we'd find out what happened to us. We found good reviews about this tour operator, we trusted on him and we payed him in advance for the total amount of the safaris for our honeymoon (4600 usd). Once we arrived in Kenya he asked to anticipate 2000usd because of transfer problems with the promise of an immediate refunding. He send us a request of refunding by square, however the day after he cancelled the operations without telling us anything. In the following days he asked us other 300usd to continue our tour. Moreover he booked some hotels but he never payed, so we had to anticipate other money. Lie upon lie he destroyed our honeymoon. Once in Arusha we tried to find his office but IT DOES NOT EXIST! Fortunately the tour operators East African exotic safaris (Manager Raphael) and big5 Vojage (Manager Dilunga) helped us to not spoil out trip. They organized safaris for us despite they never get money by him to take care of our trip. They were angels for us. Excellent people in contraposition to the fraudulent open africa safaris. I will be always grateful to them.
I know that my review will sound unique compared to the old reviews but unfortunately this is the reality. Another young traveler can testify because she faced the same problem as us. We are now reclaiming our money and do our possible to avoid that other guests will fall in the same scam. For any further informations please contact me privately.
US
35-50 years of age | Experience level: 2-5 safaris
A truly a memorable Experience
We, family of 5 took a safari with African Sermon Safaris and it was truly a memorable experience. 7 nights both in Masai Mara and Lake Nakuru.We were so pleased with how the entire trip was professionally managed. One of the most amazing part of the trip was the driver Kabiru, who was also our tour guide. He was fantastic and a very knowledgeable guide with lots of information about the wild .Thanks to him we saw all the big five .Nothing comes close to seeing this animals in their natural setting--in the wild. We will never forget this. Also we thank Daniel who managed the entire trip so well and was very helpful all through. We highly recommend African Sermon Safaris to all.
LU
20-35 years of age | Experience level: first safari
Really good Tour Operator!!
I had a best time in the safari! thank you to the Tour Operator Karibu Safari In Kenya. They did a great job, the communication was good since the beginning by email or by phone until the end of the safari.
After the safari i left my luggages to their office, and I had the chance to visiting Nairobi with one of a person of the agency, she did very good and did know very well the history and the momuments of the city.
Then, they ordered a taxi for me and drove me to my hotel at the airport. They did not charged me for these (visit of the city and taxi) which was very nice from them!!
Thank you Robert and all the staff members there were very kind and helping me with my luggages anytime. I do recommend the Tour Operator Karibu Safari In Kenya!!! :-)
FR
20-35 years of age | Experience level: first safari
Incredible trip in Tanzania thanks to Lion King Adventures
First, many thanks to Anna for her professionalism and her availability (even during the night, when I was scared about the noise in my tent with the animals ahah)
With my dad, we did a 3 days safari (Ngorongoro and Serengeti parks), It was incredible with Halifa, Suleiman and Youssuf, the perfect team ! The 4x4 was perfect, very comfortable, the equipment for the camp was very good et the food was tasty !!! Thank you so much for these unforgettable 3 days.
We also did a 1 day trek to the Kilimandjaro with Saladinim, it was an incredible day !
We couldn't have asked for a better tour operator ! Asante sana
CN
20-35 years of age | Experience level: first safari
Excellent service
It was a great safari experience with Bison Safari team! Everything was well organized and met all our expectations. Special thanks to Maggie for providing such a detailed information on our trip and always replying in a short time to all our questions, and of course special thanks to our guide driver Evans for a wonderful safari experience! Highly recommend this company for safari trips!
US
50-65 years of age | Experience level: first safari
African Safari Honeymoon
The trip of a lifetime. Odyssey Safari delivered an incredible trip.
All the logistics regarding airfare, ground transportation, and safaris were excellent. The hotels were beautiful and top self. Food ranged from good to outstanding depending on hotel.
The guides and excursions were fantastic. Incredible value and attention from Odyssey. I would recommend them to everyone!!!!
I will be back!!!!
