MoAfrika Tours Team
MoAfrika Tours
- Office In:
- Size:
- 50-100 employees (Founded in 2007)
- Member Of:
- SATSA, SAYTC & TGCSA
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $80 to $600 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
MY
Email Ooi | 50-65 years of age | Experience level: over 5 safaris
Very unprofessional
On July 15, 2025, our family had a terrible experience in Johannesburg while on a tour with Mo Afrika Tours. We were attacked and robbed at gunpoint by four men right in front of the main entrance of the Radisson Blue Johannesburg hotel. My wife and I were both physically assaulted and injured, and all of our belongings were stolen.
We believe the driver arranged by Mo Afrika Tours acted unprofessionally and without our safety as a priority. This, in our opinion, is what left us vulnerable to the attack. Because of this, we believe Mo Afrika Tours should be held responsible for what happened.
Reply from MoAfrika Tours
Posted on Aug 1, 2025
We are deeply heartbroken and truly devastated to hear about the traumatic experience you and your family endured upon your arrival in Sandton. Being robbed at gunpoint is an unimaginable ordeal, and we extend our most sincere apologies for the fear and distress this must have caused you. Please know that the entire team at Moafrika Tours shares in your sorrow and wishes nothing but healing and peace for you all moving forward.
In our 20 years of operation, having safely welcomed over 50,000 guests on tours across South Africa, we have encountered only two such rare incidents. We strongly believe this was the work of a criminal syndicate that likely followed you from the airport—a unfortunate tactic employed by organized groups in the area. In no way was our driver, Nash, or Moafrika Tours negligent in this situation. Nash is a highly professional member of our operations team, holding a valid professional public driving license, and he conducts transfers with the utmost care and expertise as part of his role. He was also held up during the incident and did everything possible under the circumstances to ensure everyone’s safety.
The robbery occurred outside the hotel by four armed gunmen who targeted your family and our driver alike. Regrettably, South Africa does face challenges with armed criminal syndicates, though such events are not common. Our drivers are trained in professional driving standards to provide safe and reliable service, but they are not equipped for military-level confrontations. This could have happened to anyone arriving at that moment, regardless of the tour company involved—it’s a heartbreaking reality of opportunistic crime that no one can fully prevent when faced with armed assailants.
As soon as we learned of the incident, our priority was your well-being. We immediately dispatched two of our senior managers to support you and your family, assisting with reporting the crime to the police and expediting the process to obtain new passports the very next day. Understanding that this happened right at the start of your 10-day South African tour, we went above and beyond to ensure you could continue safely and comfortably. This included arranging an armed security guard to accompany you in the vehicle throughout your time in Cape Town, allowing you to focus on enjoying the beauty and experiences of the region without added worry.
We want to emphasize that in our extensive history, the only other similar incident involved guests being followed from the airport and pulled over by imposters posing as police—again, a targeted syndicate operation beyond anyone’s control. At Moafrika Tours, your safety and satisfaction are our top priorities, and we are profoundly sorry that this marred the beginning of your journey. While these events are infrequent in South Africa, they do occur, and we regret that you were affected.
We are here for you if there’s anything more we can do to support your recovery from this experience. Wishing you and your family strength, healing, and brighter days ahead.
With deepest sympathy and regards,
Team Moaftika Tours
Email Rachael | 50-65 years of age | Experience level: 2-5 safaris
Great, knowledgeable and energetic guide who tried hard to find what we were looking for
Mo Africa has been so easy to deal with. Great communication and fantastic guides. Very punctual too. Highly recommend.
CA
Email Carter | 20-35 years of age | Experience level: first safari
Excellent experience overall
MoAfrika helped me pick out a Safari - Ruben sent me several options and gave me some personal recommendations (I had never been on a Safari before). The logistics were all very smooth right from pickup at the hotel in Johanesburg, to the Lodge, and back to a hotel in Joburg. Communication was excellent the whole way through. Of course the Safari was fantastic - In the 4 drives that I did over the 3 days, I saw all of the big 5 and several other animals and birds.
HK
Email Chrissie | 20-35 years of age | Experience level: first safari
Amazing experience
Nice view,amazing animals
Can see the wildlife in front of you
Nice and funny tour guide, will miss it when i back home
Email Rosie | 20-35 years of age | Experience level: first safari
Energetic
Tour was super reliable! I had a great time and Gustaf was very very friendly and kind. He cracked lots of jokes and we saw lots of animals! Would definitely recommend!
HK
Email Kwong yip choi | 35-50 years of age | Experience level: first safari
Nice and sense of humor
To see the wild life by yourself , you will never forget, love it so much.
Email Lizzie | 20-35 years of age | Experience level: first safari
Amazing!
The tour was so fun. Our guide Gustaf was really friendly and balanced upbeat jokes with interesting information about the animals. I had such a lovely time and got to see lots of different types of animals which I loved. Very good value for money!
HK
Email Vicky Wong | 20-35 years of age | Experience level: first safari
Guster is funny and experienced, have lots of fun and fruitful knowledge during the trip
I think MoArika is a well-planned, understand tourists thoughts. I just had a very good experience in Kruger. The food, the tour, the accommodation all perfect.
IT
Email Lulu | 20-35 years of age | Experience level: first safari
HAPPY MAN
It was an intense day driving into the bushes with Gustaf, i feel so glad to be there with him! Was so fun!
Email Nayagom | 50-65 years of age | Experience level: first safari
Super good sympathy
All the best perfect
The experience is exactly what you are looking
Wonderful
Eat