The review below is the personal opinion of Chris and not that of SafariBookings.
Great start to our safari, disappointing final day
My wife and I organized a 6-day safari from Nairobi to Mombasa with Aanika Karibu Safaris in July. 5 out of the 6 days were great, no complaints at all. We were able to see a lot of wildlife each day (no rhinos or leopards, but that’s fine).
Unfortunately there was a breakdown in communication regarding the final day. Initially, the company was supposed to organize train tickets for us from Voi to Mombasa, but this didn’t happen, and we weren’t told why. A different driver was then assigned to us to take us to Mombasa, but this was a complete disaster. Firstly, he was not a confident driver, and he drove at snail’s pace, meaning we arrived into the city hours later than what we were told. When we got to the outskirts of Mombasa, he didn’t know where he was going, and we had to try and navigate him through the chaotic streets with the use of Google Maps, which was very stressful. To make matters worse, we were stopped by police. The driver told us it was because he saw us foreigners in the car, and wanted some money. However, I don’t think this was true because the police asked for his driver’s license and eventually took him away somewhere. The police never asked us directly for money. After about 10 minutes, the driver returned and we were able to finally arrive at our destination. It was a really frustrating and stressful end to our safari.
Aanika Karibu should have communicated with us as to why they weren’t able to obtain the train tickets, and they should have been more responsible for our wellbeing on the final day.
Aanika Karibu, if you’re reading this, please work on your communication skills and make sure your customers get to their final destination safely. You are still responsible for them up until the final day.