Our Team
Swahili Paradise Tours & Safaris
- Office In:
- Size:
- 10-20 employees (Founded in 2001)
- Member Of:
- TTB & ATTO
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $50 to $350 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
RU
Email Alex_D | 20-35 years of age | Experience level: first safari
I highly discourage contact with this company
We took 2 of the same safari Tarangire NgoroNgoro. We talked with Jimmy to agree on the dates and times of arrival, as well as all the details of our safari. On the first day I paid, everything was great. On the second day we were asked to pay an additional $ 300 for Ngoro-Ngoro because they did not find a suitable group for us. Jimmy did not get in touch, an Inno answered the phone. They refused to fulfill their obligations. As a result, in order not to lose the day, I had to go to Lake Manyara. The overall impression is ruined. The money is lost. I highly recommend not contacting this group.
Мы брали 2 же сафари Тарангире + НгороНгоро. Общались с Jimmy согласовали даты и время прилёта, а также все детали нашего сафари. В первый день я внёс оплату, все было замечательно. На второй день нас попросили доплатить 300$ за Нгоро-Нгоро т.к они не нашли подходящую группу для нас. Jimmy не выходил на связь, по телефону отвечал некий Inno. ВыполнТь свои обязательства отказались. В итоге чтобы не потерять день пришлось ехать на озёро Маньяра. Общее впечатление испорчено. Деньги потеряны. Крайне не рекомендую связываться с этой группировкой.
US
Email S. | 35-50 years of age | Experience level: first safari
Poor logistics, vehicle falling apart.
The vehicle was leaking fuel when full. Some had to be drained before we could continue for the day. The driver's door would not open from the outside. The front passenger door would not open at all. The passenger climbed in & out through the window. The 3rd window on the driver's side was jammed shut. Lastly, the vehicle had no starter -- so we had to park on a hill or get some locals to push start us.
Logistics: 45 minute delay (in a hot, dusty, crowded parking lot) while driver and chef waited for a money transfer before they could buy groceries. Tents were not arranged at the camp site, so we eventually begged some tents from other tour operators. The Ngorongoro permit had not been purchased on the morning we were to enter, so one of customers volunteered to pay our way to we could actually enter the crater.
That being said, the cook had tasty meals for us, and the driver was nice.
OM
Email James | 35-50 years of age | Experience level: first safari
Desperate customer service
Again I am waiting on a refund promised by the managing director to pay at the end of Feb, Jan and also December. So far having committed to payment and having submitted account details at their request I have not received anything. The airline refunded in 1 weeks, hotels within 2 weeks, and even the government refunded the visa fee due to us not being able to travel on account of an international travel ban. I feel like I have been robbed, with repeated requests to honour their word being ignored.
Email Nathalie | 50-65 years of age | Experience level: first safari
untrustworthy
I booked this 3 day tour, clearly stating that because I was alone I wanted to join a group. I received my itinerary in advance, 1 day: drive to the National park followed by a driving safari from afternoon to the evening. Day 2 driving all day, day 3 return.
2 days before the start of the safari, I got a message saying that the plan had changed, the people I was supposed to be with had changed their mind, and therefore I would go on a walking safari on the first day as "it would be great and I would be closer to the animals".
On arrival, the ranger laughed at me as I was in trainers. What I did not know was that due to the rain season the terrain was muddy and I would need boots, which I did not have. I managed to borrow a pair that were 2 sizes too small and we went off anyway. Again due to the rain season the grass was very high and almost impossible to walk, suffice to say I saw absolutely nothing.
Jimmy the organiser knew this and when I told him this was not ok, the reaction was that as I was alone I was costing him too much and what I had paid for did not cover his expenses. This should not have been my concern. Thankfully day 2 was very good but only due to a great guide Amir. Also any local will tell you that safari is either early morning or evening, not all day. Jimmy is not honest and you should chose another tour.
Excellent experience, weird tip experience
Excellent safari, well organized, etc. but the driver/guide continued to talk about his tip and tried to negotiate and make an 'arrangement' out of it, which is of course not the point of a tip. In the end, he did not accept the individual tips of the group members, because it was too low. This was weird and affected at some moments the atmosphere in the group.