Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREF FLYING DOCTORS INSURANCE
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $160 to $1,200 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
SG
Email Su Shan | 20-35 years of age | Experience level: first safari
Exceptional ⭐️⭐️⭐️⭐️⭐️
What a journey this has been — our very first trip to Central Africa as a family of four. We discovered the tour through SafariBookings and reached out by email. Francisca responded promptly with three package options, and we chose the mid-luxury experience. Everything was organised seamlessly and our deposit was processed smoothly — we were incredibly excited for the adventure.
Unfortunately, our flight to Kilimanjaro was cancelled and rebooked before the trip while we were en route to Johannesburg, which meant we had to forfeit the first day of our 5-
day safari. Despite this setback, Francisca was exceptionally helpful right up to the last minute. She assisted with all the changes and kindly provided the necessary documentation for our travel insurance claim for the park fees at Tarangire National Park.
Our guide, Abia, truly made the trip unforgettable. With over 10 years of experience, his wildlife spotting skills and driving were outstanding. To make up for the lost day, he planned our game drives so well that we saw the Big Five across Serengeti National Park and Ngorongoro Crater in just three days — an incredible achievement. Beyond his expertise, his character stood out too. At one point he stopped to help a fellow guide (his own brother) fix a flat tyre, showing genuine kindness and professionalism in the field.
From witnessing a magnificent pride of lions, herds of elephant to the black rhino during calving season — the experience was beyond anything we imagined.
Despite the travel disruption, this safari exceeded our expectations. The organisation, communication, guiding expertise, and overall experience were exceptional. We would highly recommend this team to anyone planning a safari — they truly care about their guests and go above and beyond to make the journey special.
IE
Email David | 35-50 years of age | Experience level: first safari
Incredible safari experience
Incredible safari from Serengeti Smile. This was our first safari trip and our guide, Libe, made the whole experience unforgettable!! He did everything he could to make sure that we saw all that we wanted to see and was very knowledgeable about the sites we visited and all the animals! A 5 star Safari guide!!
DK
Email Christa | 20-35 years of age | Experience level: first safari
Professional
The accommodation has been perfect, and we think we got a very high value for money. We saw a lot of animals, and our Guide was kind and welcoming.
DK
Email Maria | 20-35 years of age | Experience level: first safari
Enjoyable trip
We had a pleasant experience and were both very satisfied from the safari itself and the accommodations - it exceeded our expectations.
DK
Email Mathilde | 20-35 years of age | Experience level: 2-5 safaris
We have stayed very nice places and had a great driver/guide!
The tour has been living up to all expectations, so that is very nice. Don’t go in rainy seasons
HK
Email miss shen | 35-50 years of age | Experience level: 2-5 safaris
Excellent
This trip was overall fantastic. Our safari driver, Walter, was extremely professional — the strong, silent type. Every day he took us to see cheetahs, leopards, and lions. We saw so many animals each day — can you believe it? I honestly lost count of how many we saw. Unlike some of our previous safari experiences, he also shared a lot of knowledge about birds with us.
Our sales contact, Patricia, was also generally very good. The only minor issue was a small mix-up with the airport pickup arrangement, but it wasn’t a big deal. Overall, I would still recommend this company.
CN
Email yingying | 35-50 years of age | Experience level: first safari
very good
Excellent service, excellent communication, especially the guide Pius，who was very professional and responsible
CN
Email Chloe | 35-50 years of age | Experience level: first safari
professional and experienced
Pius is an excellent guide. He led us through an unforgettable 7-day safari across the East African grasslands. He is highly skilled at driving and has extensive knowledge of the local wildlife and nature. We felt safe and well taken care of throughout the entire trip. He is truly professional and reliable, and we highly recommend him!
CN
Email Lei | 20-35 years of age | Experience level: first safari
Best journey I ever have
Both sales and guide are very friendly, The cost is very worthwhile
CN
Email Hu | 35-50 years of age | Experience level: first safari
Very good
This is a highly professional service team, and every aspect of their service is excellent. I highly recommend this travel agency to everyone.