Reviews

Sort By: Date Most Helpful 21-30 of 875 Reviews
Paul S   –  
New Zealand NZ
Visited: October 2025 Reviewed: Oct 16, 2025

Email Paul S  |  65+ years of age  |  Experience level: first safari

This trip left us with a big SMILE
5/5

Everything about Serengeti Smile is professional from first contact to final drop off. Pre trip they were incredibly attentive and responsive, designed a tour exactly as we requested.
Our tour guide, Champion, is simply amazing, knows his wildlife (birds too), where to find them and has a tremendous depth of knowledge. Plus, he's one great driver.
Special mention, too, to Jonyo in the office, nothing was too much trouble.
Wouldn't hesitate to use Serengeti Smile again or recommend them to friends.

Joanne   –  
United Kingdom UK
Visited: October 2025 Reviewed: Oct 15, 2025

Email Joanne  |  50-65 years of age  |  Experience level: 2-5 safaris

Unforgettable Safari & Zanzibar Trip with Serengeti Smile – Huge Thanks to Pius & Jonyo!
5/5

Our experience with Serengeti Smile was absolutely flawless from start to finish—and we have Jonyo and Pius to thank for making it the trip of a lifetime!

Jonyo handled our booking and crafted the perfect itinerary, tailored exactly to what we wanted. From the very first communication, he was responsive, helpful, and professional. He even went the extra mile to organize a beautiful surprise birthday celebration for my partner during the trip—an incredibly thoughtful and memorable touch that meant so much to us.

Our safari through Tanzania was beyond anything we imagined. With Pius as our guide, we were in the best hands possible. His deep knowledge of the wildlife and landscapes, combined with his sharp eye (we still don’t know how he spotted some of those animals!), gave us front-row seats to some truly magical moments. Thanks to him, we saw the Big Five—lion, leopard, elephant, buffalo, and rhino—as well as cheetahs, giraffes, hippos, zebras, wildebeest, and so much more.

A major highlight of the trip was the hot air balloon safari—floating silently over the Serengeti at sunrise was nothing short of magical. Watching wildlife from above, with the golden morning light stretching across the savannah, was a once-in-a-lifetime experience we’ll never forget.

After the safari, Serengeti Smile had also arranged a 4-day escape to Zanzibar—the perfect way to relax after the adventure. The beach, the water, the food, the vibe—everything was spot-on, and again, the logistics were seamless.

We can’t recommend Serengeti Smile highly enough. If you’re looking for a truly personal, professional, and unforgettable Tanzania experience, this is the company to go with. And if you get Jonyo to plan it and Pius to guide it—you’re in for something truly special.

Asante sana, Jonyo and Pius—you created memories we will treasure.

Sevtap Kuru   –  
Netherlands NL
Visited: October 2025 Reviewed: Oct 15, 2025

Email Sevtap Kuru

Excellent!!!
5/5

Emanuel was the best safari guide. The experience exceeded all our expectations. We saw so many animals, enjoyed delicious food, and the hotel accommodations were excellent.
Thank you so much Emanuel, you are the best!!!

Amanda Ribeiro   –  
Ireland IE
Visited: October 2025 Reviewed: Oct 15, 2025

Email Amanda Ribeiro  |  20-35 years of age  |  Experience level: first safari

The experience was amazing, we spend 4 days on safari for first time and can't be better. days
5/5

The experience is great, we have 4 days on the Safari, and seen all the big animals there. The value of the place is worth, everything is clean and nice. Our guide was amazing with us, explain everything and stop to see all the amazing animals. Recommend 100%

Antoine   –  
Ireland IE
Visited: October 2025 Reviewed: Oct 15, 2025

Email Antoine  |  20-35 years of age  |  Experience level: first safari

Amazing Safari
5/5

Exelent experience overall, Deo our guide was perfect from start to finish.
Great accomodation, food and itinerary.
Recommended 100%

Joe   –  
United Kingdom UK
Visited: October 2025 Reviewed: Oct 15, 2025

Email Joe  |  20-35 years of age  |  Experience level: first safari

Very friendly, knowledgeable and having a can do attitude.
5/5

We had an amazing trip with Serengeti Smile who were consistently reliable and helpful from the point of enquiry to the end of our holiday. They provided great communication and value for money. We stayed in a selection of lodges which were clean and well designed with friendly and helpful staff. On the 5 game drives we went on, we saw a wide variety of animals and our guide provided us with great knowledge and expertise. We would defintely recommend booking a safari with Serengeti Smile, nothing was too much trouble for them and they put our minds at ease consistently.

Imke   –  
Netherlands NL
Visited: October 2025 Reviewed: Oct 13, 2025

Email Imke  |  20-35 years of age  |  Experience level: first safari

Knows much about animals
5/5

We had a wonderfull time. Everything was perfect en the stuff is very kind! Highly recommend serengeti smile!!!

Sara Rocha   –  
Brazil BR
Visited: October 2025 Reviewed: Oct 13, 2025

Email Sara Rocha  |  20-35 years of age  |  Experience level: 2-5 safaris

Amanzing Experience
5/5

Safari and tribes was wonderful, we could see all the animals, the guide Simon was very attentive and helped us a lot in everything and we learned a lot from him.
I recommend all hotels but especially the savannah hotel, all employees always cheerful and attentive

Marcela   –  
Brazil BR
Visited: October 2025 Reviewed: Oct 13, 2025

Email Marcela  |  20-35 years of age  |  Experience level: first safari

an unforgettable experience
5/5

Our trip to Tanzania was truly an unforgettable experience, thanks to the exceptional service provided by the travel agency. Everything was perfectly organized, and we felt taken care of from beginning to end.

The accommodations exceeded all our expectations. Both Serengeti Classic View Camp and Inoga Lodge Karatu were absolutely amazing. We were warmly welcomed, the staff was incredibly kind and attentive, and the overall hospitality made us feel at home. The atmosphere, comfort, and service at these hotels were top-notch.

As for the safari, we cannot thank our guide Simon enough. He was not only very friendly and welcoming, but also extremely knowledgeable. He explained everything clearly and made sure we had the best possible experience. Thanks to his sharp eyes and experience, we were able to see all of the Big Five, as well as many cheetahs, lions, and leopards — truly breathtaking!

I highly recommend Simon as a guide and this agency to anyone planning a safari in Tanzania.

Tatiane Yumi   –  
Brazil BR
Visited: October 2025 Reviewed: Oct 12, 2025

Email Tatiane Yumi  |  35-50 years of age  |  Experience level: first safari

A fantastic experience in Tanzania
5/5

Our experience with our guide Barnabas was truly amazing. We felt very comfortable and safe throughout the entire safari. We learned a lot about many fascinating things. He knew all the best spots to find animals, and we saw even more than we expected. He is an excellent guide and knows how to handle any situation that may arise. Our safari was fantastic, and we’re leaving Tanzania richer in many ways. Thank you!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 875
  • 4 star 23
  • 3 star 1
  • 2 star 0
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