Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREF FLYING DOCTORS INSURANCE
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $160 to $1,200 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
ES
Email Estefania | 20-35 years of age | Experience level: first safari
Piniel was very attentive, flexible and kind. I absolutely recommend his service
It was absolutely amazing!! The booking process was very smooth an easy, and they answer all your questions immediately. Once you get to Tanzania, the service is excellent, they go above and beyond to make your experience amazing . The classic view Serengeti camp is perfect, right in the middle pf the Serengeti where you get to relax watching the zebras go by with a beautiful sunset. Amini, our safari guide took us to see all animals within his control, and we got to see the big five!!
ES
Email Óscar | 35-50 years of age | Experience level: first safari
Amazing trip and unforgettable wildlife encounters
We had an incredible safari experience from start to finish. The itinerary was well organized, the lodges met our expectations, and everything ran smoothly throughout the trip.
A special mention goes to our driver, Libe, and our guide, Daniel. Both clearly have many years of experience and know the parks so well that it sometimes felt like they had a GPS built into their heads! Thanks to their remarkable spotting skills, we were able to see an amazing variety of wildlife, including animals that are often difficult to find. May God preserve that eyesight for many years to come!
Daniel speaks very good Spanish. He was able to explain the animals, landscapes, and local environment clearly and answer all of our questions throughout the trip.
Even in the busier parks, they knew how to avoid the biggest crowds whenever possible, making the experience more enjoyable. They were always friendly, attentive, and genuinely concerned about our well-being, adapting to our needs along the way.
We would happily recommend this safari and especially our guides, who played a huge part in making this trip so memorable.
Excellent Safari Guide – Highly Recommended
We would like to express our sincere appreciation for our safari guide and driver John Paul.
He made a huge difference in our trip and truly exceeded all expectations. His knowledge was exceptional—there was never a question he could not answer. He was always professional, proactive, courteous, and willing to help.
His excellent English made communication very easy, and his experience and strong relationships with other guides and lodge staff greatly enhanced our safari experience. Thanks to his dedication and communication skills, we were able to see the Big Five during our one-week trip, something we know is not always easy to achieve.
We were also impressed by his attention to detail. Every morning, the vehicle was spotless, cleaned and fully prepared for the day ahead, with everything we needed for a comfortable safari already organized and ready.
He deserves five stars and more. We are very grateful for everything he did to make our safari so memorable.
Thank you for having such an outstanding professional on your team.
BR
Email Giovanna Petroni | 35-50 years of age | Experience level: first safari
An unforgettable safari experience, all thanks to John!
John was hands down the best guide we could have ever asked for! His English is flawless, he is incredibly polite, and he kept the car spotless every single day.
He is extremely knowledgeable, always sharing amazing facts about the wildlife and answering every single question we had. On top of that, his experience and respect toward other guides played a huge role in helping us spot so many animals throughout our safari.
He is extremely knowledgeable, always sharing amazing facts about the wildlife and answering every single question we had. On top of that, his experience and respect toward other guides played a huge role in helping us spot so many animals throughout our safari.
John always made sure to position the car perfectly, giving us the absolute best views and photo opportunities. He was so determined to help us check everything off our list that we managed to see the Big 5 days before our trip even ended! He truly made our safari an unforgettable experience. Highly recommended!
ES
Email Borja | 35-50 years of age | Experience level: first safari
An excellent experience with excellent professionals
We really loved our journey from start to finish. We visited Tarangire, Serengeti, Ngorongoro, and Manyara. The itinerary was carefully designed to get the most out of the experience in terms of wildlife sightings.
Jeremiah was our point of contact with the agency and he was really nice and attentive. He was there for us to solve our doubts, answer our questions, and inform us about our options during the planning phase. This was crucial because organizing a trip while you are thousands of miles away with a company in a different country can sometimes cause unrest and uncertainty. But they definitely know what they’re doing.
We travelled in a comfortable jeep for our group of 4, which allows a private experience with your friends without having to share with strangers. The jeep had electric plugs to charge our devices and a liftable roof that allowed us to stand and enjoy the sightings more comfortably. Our guide Daniel and our driver Libe (forgive us if we mispell your names) took care of all our needs.
Daniel explained the details of the different areas and animals fluently in Spanish, and helped us navigate everyday situations. Libe was a very skilled driver with an incredible eyesight, he spotted several animals in the wild and he even managed to escape from an angry elephant unscathed, which was by the way the highlight of the trip.
The hotels booked for our trip were in general very iconic, with breathtaking locations and views. Even though the facilities were a bit outdated, we need to take into account that they’re in the middle of isolated areas in the national parks with difficult access for regular maintenance. Nevertheless, we didn’t miss any of the comfort we have at home (nice food and drinks, hot shower, electricity, comfortable bedding, mosquito nets, swimming pools, etc.) and they’re a pure joy to stay at, especially the Serena Ngorongoro.
We really enjoyed our trip together and had unforgetable moments and a life-changing experience.
ES
Email Carlos | 50-65 years of age | Experience level: first safari
A great experience with excellent professionals
We have just returned from our safari in Tanzania, and we could not be more satisfied with the organization and service provided by this tour operator. It was an absolutely fantastic experience that exceeded all our expectations regarding wildlife immersion and trip logistics.
The success of our adventure was largely due to the extraordinary work of the team that accompanied us, and we would like to give them a very special mention:
Libe (Our Driver): An impeccable professional. His driving on complex terrain was always safe and smooth, giving us great peace of mind. What stood out the most was his incredible instinct and sharp eyesight; he was always alert to any movement in the savannah, managing to spot animals where others saw nothing and strategically positioning the vehicle so we always had the best view and the best photos.
Daniel (Our Guide): His knowledge of the environment and wildlife is admirable. We loved his communication style: he explained animal behavior and the history of the area in a simple, engaging, and highly appropriate way, making every single day both educational and exciting.
Additionally, the selection of accommodations was excellent. All the hotels and lodges were strategically located, gifting us with breathtaking views of the African landscape that made sunrises and sunsets truly magical. The rooms were very spacious, comfortable, and perfect for relaxing after intense days on safari.
We recommend this operator without any hesitation. If you are looking for a worry-free trip with passionate professionals and top-tier service, this is the right choice. Thank you to the whole team, and especially to Libe and Daniel, for a journey we will remember forever!
Amazing experience! Super well organised!
Amazing experience! Our driver Regy was super knowledgable and made sure we were enjoying the experience the whole time. Would 100% recommend! We got to see the Big 5 and some other animals that are usually hard to spot.
The trip of a lifetime!
CN
Email Chelsea | 20-35 years of age | Experience level: 2-5 safaris
They bring amazing energy, deep local knowledge, and pure fun to every single part of the journey.
Flawless service from Serengeti Smile!
Everything about our trip was perfect. The itinerary was extremely well-planned and smooth. The midrange accommodation we booked and the meals they provided were top-notch and beyond our expectations.
Most importantly, our guide was incredibly patient, dedicated, and professional, making us feel safe and well-cared for the entire time.
A truly 5-star experience from a fantastic team!
CA
Email Andrea | 20-35 years of age | Experience level: first safari
Edward is knowledgeable, kind, reliable and an excellent driver.
My husband and I used Serengeti Smiles for our honeymoon trip. We were so pleased with our experience in Tanzania. On our trip, we stayed in truly beautiful and romantic accommodations, we visited Tarangire, Serengeti, and Ngora Ngora Crater. We saw lions, leopards, cheetahs, elephants, giraffes, hyenas, serval cats and more! Every moment on the trip is one we will cherish for a lifetime. We also really felt safe with our guide Edward who also had so much knowledge about the landscape, animals and routes. The food at every accomodation was so good, and everyone provided us with clean drinking water. Serengeti Smiles also helped us book our Zanzibar + Stone Town portion of the trip. It has been nothing but amazing, we are so glad we chose this company and experience to celebrate our honeymoon. Truly an experience we will never forget!
CN
Email Xiong | 20-35 years of age | Experience level: first safari
This Is a Very Good experience.
Tanzania Safari Highlights
● Serengeti: Spotted majestic lions and cheetahs on the vast plains.
● Tarangire: Encountered huge herds of elephants among the baobab trees.
● Ngorongoro Crater: Witnessed incredible wildlife density in this natural wonder.
Our guide, Champion, is a wonderful person!