Sort By: Date Most Helpful Rating 31-40 of 52 Reviews
Philippe   –  
France FR
Visited: October 2022 Reviewed: Oct 9, 2022

Email Philippe  |  20-35 years of age  |  Experience level: first safari

A memorable Safari tour !

We made a great safari tour in 6 full days in company of our well French guide Élia with many knowledge in wildlife !
Tarangirie, Ngorongoro, Magnara, and the best we preferred Serengeti. We had chance to get Big Five and also many other animals ! All well drived by our driver Mr Champion with good place to spot animals.
I really recommend the hadza tribe visit which is a bit away from a classic Safari tour but definitely worth it !

Greate value with really good selection of lodges and food. Frank is very reactive on WhatsApp which is really appreciable !

You will not be disappointed by choising Serengeti Smile !

Vincet Paul   –  
United States US
Visited: September 2022 Reviewed: Oct 1, 2022

Email Vincet Paul  |  20-35 years of age  |  Experience level: first safari

Experienced and competent Company

There are many tour operators in Tanzania to the extent that it may confuse sometimes to make decisions on the experienced and competent operator. On my trip to Tanzania, I was lucky to find Serengeti Smile which is a competent and experienced company for a tour in Tanzania. We came into contact with Frank working in this Company. He was quick in responding to our queries because of his experience in the industry. We had a memorable trip because of his guided experiences.
For anyone who is planning a visit to Tanzania, I would recommend using Serengeti Smile.

Kisusange   –  
United States US
Visited: September 2022 Reviewed: Sep 17, 2022

Email Kisusange  |  20-35 years of age  |  Experience level: 2-5 safaris

Great Migration tour

Jambo! Witnessing the big groups of wildebeest crossing Mara River in Northern Serengeti has truly made our dream come true. We were super lucky to see a river crossing for about 3 hours and we were told that sometime they don’t cross every day. We stayed there only for 1 night at Heritage Mara Camp and still we made to witness the Great Migration which was our first target on the trip. Our guide was super knowledgeable as he took us to the best point where we saw the Migration in a good way and took a lot of photos. We used to see on Television this thing happening but finally, we saw it physically, and we can’t wait to come again next year

Diana   –  
Portugal PT
Visited: September 2022 Reviewed: Sep 16, 2022

Email Diana  |  20-35 years of age  |  Experience level: first safari

Professionalism and efficiency

Frank was very helpful throughout the whole process, we decided on the safari two days before traveling and he organized everything quickly and efficiently…
Its an expensive service but it lived up to expectations, our guide was super thoughtful and always concerned with us, to make the most of the experience.
The 4x4 was also super comfortable
On the second day of the Safari we stayed at the Kontik camp which was an incredible surprise, from the food to the staff and the entire setting of the hotel were one of the highlights of the trip

Luis Ramirez   –  
United States US
Visited: August 2022 Reviewed: Sep 13, 2022

Email Luis Ramirez  |  35-50 years of age  |  Experience level: first safari

Amazing Experience! Excellent booking process, response, and tour guide!

After sending a few email inquiries to different tour operators in Tanzania and exploring off-the-shelf options on online booking sites. We instantly knew Serengeti Smile would deliver the safety, service, and experience we were looking for.
Frank, our Serengeti Smile booking agent responded to our inquiry quickly, providing multiple easy-to-understand itineraries and price points. The pre-arranged options provided a range of options from budget-friendly to splurge luxury. In our case, we were looking for a mid-high (a taste of luxury that wouldn't break the bank) option. They worked with us proactively to tailor a 4-day safari within our budget and comfort needs for our accommodations.
They provided multiple payment options and plans to confirm our booking. We prefer to pay with our US credit cards as they have insurance coverage, and we were able to do this easily via an online payment link the arranger (Frank) sent to us.
Once on the ground, everything went smoothly! Champion, our guide for the 4 days, showed up early to our hotel pick-up in Arusha and every morning after that. He was extremely knowledgeable about the area, parks, and wildlife! We explored Tarangire, Serengeti, and Ngorongoro meetings with lots of animals along the way! He also cared about our safety, driving cautiously on main roads and off the beaten path roads.
Our hotels were all part of the Serena lodge chain, which we highly recommend! Good food, very clean properties, good wifi, and excellent service by the staff. Amenities included welcome drinks, hot towels on arrival, f&b (excluding alcohol), and we had to do laundry for a couple of days and they delivered laundry within a couple of hours of dropping it off for a very reasonable price.
After our safari was completed we were so satisfied with our experience that we added an additional day trip from Arusha to Materuni Waterfall, and a coffee plantation visit. Again, on time, safe, knowledgeable, cultural experience. Highly recommend Serengeti Smile, 5 stars!

Remi C   –  
France FR
Visited: August 2022 Reviewed: Aug 24, 2022

Email Remi C  |  20-35 years of age  |  Experience level: first safari

Amazing experience and service, thanks again

My gf and myself went with Serengeti Smile for a 6d Safari in north Tanzania after looking for many quotes (14!) as they were the offering the best tour/value/standards for our criteria. We had such a great time and I can only recommend others to do the same.

We were 2 in our big Land Cruiser with safari roof and our amazing guide Champion – both him and Frank made sure we loved our trip from beginning to end! Even seeing animals/places not part of the program

Jalome   –  
Spain ES
Visited: August 2022 Reviewed: Aug 14, 2022

Email Jalome  |  20-35 years of age  |  Experience level: 2-5 safaris

Supper Experience

Everything went perfect. Accommodations were definitely perfect. Jeep was comfortable and guide was knowledgeable too.

Overall we had an amazing time in Tanzania.

Ellie   –  
United Kingdom UK
Visited: August 2022 Reviewed: Aug 9, 2022

Email Ellie  |  20-35 years of age  |  Experience level: first safari

10/10 from start to finish

If you’re thinking of doing a safari I 100% recommend Serengeti Smile. Our guide was amazing - super friendly, informative and helpful. The whole experience was incredible and superb value for money.

Liz   –  
United Kingdom UK
Visited: August 2022 Reviewed: Aug 7, 2022

Email Liz  |  50-65 years of age  |  Experience level: first safari

Big Family Adventure 2022

From getting picked up at our accommodation to bring dropped off at Kilimanjaro Airport we have been extremely well looked after. Our guide spoke good English and he certainly knew his way around the Serengeti and we saw a huge amount of fantastic animals - the only one we missed was the rhino and that was due to cold weather we think!
Definitely recommend Serengeti Smile for good service, value and a fantastic safari over 3 days. Frank in the office was also extremely efficient and replied very quickly to any questions we had.

Jacey Holland   –  
United States US
Visited: January 2018 Reviewed: Aug 3, 2022

Email Jacey Holland  |  under20 years of age  |  Experience level: first safari

He was incredible! And loves what he does!!

I have not been to the Safari, although I wish to go. But, the tour guide will be the sweetest person you've ever dealt with, and is there to make your process easy, and smooth. The scenery they have in Tanzania is absolutely gorgeous! I would certainly recommend using mkuki safaris as your tour agent! And wouldn't mention anyone else to use!

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