Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 939
  • 4 star 23
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 939 Reviews
Lun   –  
Australia AU
Visited: January 2026 Reviewed: Jan 29, 2026

Email Lun  |  35-50 years of age  |  Experience level: first safari

Exceptional Safari Experience with Serengeti Smile
5/5

Great safari experience with Serengeti Smile. The lodge arrangements were comfortable and thoughtfully selected, which made a long day of game driving truly enjoyable and restful.

Our guide and driver, Justine, was exceptional. He has incredibly sharp eyesight and an amazing ability to spot animals and moments worth seeing from far away that we would have completely missed on our own. He consistently positioned the vehicle perfectly for photo opportunities. His skills, patience, and professionalism made the entire experience smooth, exciting, and memorable.

East   –  
Hong Kong HK
Visited: January 2026 Reviewed: Jan 29, 2026

Email East  |  20-35 years of age  |  Experience level: first safari

5-Day Safari in Tanzania
5/5

We are truly grateful for the outstanding experience we had! The manager, Godian, was always quick to respond and went above and beyond to help us craft the perfect itinerary for our trip. Our guide, Justine, was simply incredible—his sharp eyesight could spot animals from an astonishing distance! He always positioned the vehicle perfectly so we could capture the best photos from the ideal angle.Over five unforgettable days, we were lucky enough to see all of the Big Five, witness a thrilling cheetah hunt, and even observe lions mating. Every moment felt magical and unique. We feel deeply thankful for their professionalism and dedication, which made our safari truly exceptional.

Chris chung   –  
Hong Kong HK
Visited: January 2026 Reviewed: Jan 29, 2026

Email Chris chung  |  35-50 years of age  |  Experience level: first safari

Wonderful safari experience
5/5

Our tour guide Justine has a very good eye sight and able to discover hidden animals in bushes. He knows how to find out animals in right place and in good viewing point.

Cara   –  
China CN
Visited: January 2026 Reviewed: Jan 26, 2026

Email Cara  |  20-35 years of age  |  Experience level: first safari

A life worth experience
5/5

I have to say that our Safari journey with Serengeti Smile was such a wonderful and amazing experience. Especially with our fantastic tour guide: Champion!!!

We had a 4 days Safari trip in total and we saw pretty much all the animals ( Lions, Leopard, Cheetah……) just in one day under Champion’s leading.

So I can promise that choosing Serengeti Smile and Champion for your Safari is definitely a wonderful choice. You will not regret.

XIN WANG   –  
China CN
Visited: January 2026 Reviewed: Jan 26, 2026

Email XIN WANG  |  20-35 years of age  |  Experience level: first safari

I think this itinerary is very reasonable. We saw a lot of animals.
5/5

Our guide, Champion, was very responsible. He enabled us to see all the animals in just one day, and the rest of the trip was also very relaxing.

Ke   –  
China CN
Visited: January 2026 Reviewed: Jan 26, 2026

Email Ke  |  20-35 years of age  |  Experience level: first safari

This was a perfect journey; we saw all the animals.
5/5

This is a highly responsible company with prompt responses, truly trustworthy and worry-free throughout the entire journey. Our guide, Champion, was a delightful person who loved cracking jokes, filling our trip with laughter and joy. Despite the long distances traveled, we never felt fatigued, and he never disturbed us during rest periods. Most notably, he guided us to see every animal: lions, leopards, cheetahs, and their cubs. He actively tracked sightings and swiftly led us to them. With his excellent sense of direction, he never got lost and always got us close to the animals quickly.

Giulia Marchesin   –  
Italy IT
Visited: January 2026 Reviewed: Jan 20, 2026

Email Giulia Marchesin  |  20-35 years of age  |  Experience level: first safari

A very professional and well-organized tour operator — we felt truly comfortable and had a great exp
5/5

Our experience with our guide Zac was outstanding. He was fantastic, always available, and a true professional. His passion, knowledge, and care made the entire trip incredibly special and unforgettable. We couldn’t have asked for a better guide.

M L   –  
United Kingdom UK
Visited: January 2025 Reviewed: Jan 20, 2026

Email M L  |  50-65 years of age  |  Experience level: first safari

Special Trip, Special Tour Company!
5/5

This was a special trip for me to celebrate my birthday with my family, and from the very beginning it was exceptional. Our stay at Serengeti Classic Migration Camp was a wonderful experience from the moment we arrived until we left. The staff are incredibly welcoming, the rooms are very clean and comfortable, and the food was delicious. Going to bed to the sounds of hyenas and lions, amd waking up to the thousands of bird songs is something I will remember for the rest of my life. They made my birthday a day to remember forever, with singing and dancing and a wonderful cake.

Our guide Champion was a true champion, his excellent driving skills and huge local knowledge, as well as amazing ability to find animals made the trip what it was. He was so much fun to be with, an excellent communicator, and we will always be grateful to him for making our trip so so memorable and special.

Matej Lukic   –  
United Kingdom UK
Visited: January 2026 Reviewed: Jan 20, 2026

Email Matej Lukic  |  20-35 years of age  |  Experience level: first safari

Great service, great guide
5/5

Serengeti Smiles were fantastic from start to finish. Their organisation before the trip was first class with prompt answers to questions and great communication all round.

When we arrived, our lodge was very nice, clean and welcoming. We stayed for 2 nights in the serengeti classic migration camp where the staff were absolutely incredible. They went above and beyond in every aspect and is the best accommodation experience I have ever had the pleasure of staying at. They made our travel (especially my mums, who's birthday it was) so incredibly memorable.

During our 6 day safari, our guide Champion was both champion in name and in nature. He was a first class driver, very knowledgeable and a brilliant photographer. Also, just an all round great person who was always there to help with whatever we needed. The land cruiser was very clean and comfortable. If you can request a guide, you will be in safe hands with Champion

Sara   –  
United Kingdom UK
Visited: January 2026 Reviewed: Jan 20, 2026

Email Sara  |  20-35 years of age  |  Experience level: 2-5 safaris

Incredible Experience!
5/5

We had the most amazing 6 days with Serengeti Smile as a family of 5 adults. From the moment we enquired about the booking, the communication from the office staff was fantastic and they were so helpful with advice and answering our questions.

Our guide, Champion, was incredible. He took care of absolutely everything - not just spotting and finding amazing animals but making sure we were always comfortable, the Land Cruiser was super clean, and I have to mention his excellent off-road driving skills!

Our accomodations were wonderful, particularly the Southern Serengeti Migration Camp, which is owned and run by the same company. Unbelievably attentive and kind staff, who even surprised us with a birthday cake.

I would wholeheartedly recommend Smile Serengeti to absolutely everybody - a fantastic, local tour operator, who have earned every single one of their 5* reviews!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 939
  • 4 star 23
  • 3 star 0
  • 2 star 0
  • 1 star 0
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