Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREF FLYING DOCTORS INSURANCE
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $160 to $600 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
BR
Email Rafael | 20-35 years of age | Experience level: first safari
Amazing! Recommend for everyone
Serengeti Smile was amazing, from the booking and planning of the Safari through the Safari itself. Everything so organized, giving us information at all time. Champion, our guide, was simply amazing! Serengeti Smile made my dream safari come to life. Definitely recommend for everyone looking for Safari!
Email Gella | 20-35 years of age | Experience level: first safari
Never thought the safari would be this amazing!
Never thought the safari would be this amazing!
What we saw on the very first day was absolutely incredible. Our guide, Pius, made sure we got the most out of our three-day safari. Thanks to him, we experienced unforgettable moments and captured stunning photos that we’ll cherish forever.
We even saw the Big Five — not just one rhino, not two, but eight rhinos in total! 🦏🦁🐃🐆🐘 That’s incredibly rare, and we feel so lucky to have witnessed it.
We’re beyond happy and want to thank everyone we were in contact with: Albert, Eliad, and especially Pius, for giving us such a wonderful and successful holiday.
If we ever come back, we’ll definitely book another trip with you — and we’ll make sure to ask for Pius again!
We’ve truly lost our hearts here. ❤️🦒
CA
Email Vince | 35-50 years of age | Experience level: 2-5 safaris
Flexible, safe, well organized, comfortable, excellent for kids
We are a family of two adults and two kids (10 and 8) with little experience with Safaris in Africa. Serengeti Smile exceeded our expectations.
- During the booking phase, Eliad was very responsive, flexible to our needs for our itinerary, and provided guidance to help us with the payment process. I was positively surprised how quick and thorough his answers were.
- Once we arrived at the airport, Wisdom was there to pick us up in the middle of the night. He was also our driver for a couple of days when we did some shopping and sight seeing in town. He was very professional, attentive to our requests, and excellent with the kids. The kids still ask about him.
- During the Safari, Pius was our guide. He was very knowledgeable and thoughtful. We felt we were part of the team with him, adjusting our days as we went depending on the energy level of the kids.
Overall, the Serengeti Smile team was a perfect match for our team. We fully recommend this tour operator.
SG
Email Namrata | 35-50 years of age | Experience level: first safari
Safari Of Our Dreams
Serengeti Smile made our dream safari in Tanzania a reality. From the very beginning, Patricia—our representative—was an absolute blessing. Despite our long list of questions and several itinerary changes, she remained patient, proactive, and incredibly efficient in addressing every concern. The accommodations she arranged were each unique, offering us unforgettable experiences throughout our journey. Patricia was always prompt with her responses and kept in touch before our trip, during the safari, and even after we returned home to ensure everything went perfectly.
Our guide, Piyus, was outstanding. His deep knowledge of the wildlife, the landscapes, and Tanzanian culture added so much depth to our trip. With his sharp eye, he managed to spot even distant animals and made sure we didn’t miss a single moment of Serengeti’s magic. He was attentive to our requests and ensured we got the best possible experience every step of the way.
The Serengeti Smile team truly goes above and beyond, always putting the traveler first. I wholeheartedly recommend their services to anyone planning a safari—you’ll be in the best hands and create memories that will last a
US
Email David | 50-65 years of age | Experience level: first safari
Friendly, customer service oriented and knowledgeable
Fantastic tour. Worked initially with our consultant, Eliad, and he customized a tour for us based on feedback and questions over multiple WhatsApp conversations. He also provided timely responses to general questions as this was my first safari. Once in Tanzania, our guide, Saturo, picked us up and provided a wonderful tour over the next four days giving us plenty of insights on the animals and their behaviors. We completed our holiday with four days of relaxation at Nungwi Beach in Zanzibar. Serengeti Smile provided a wonderful, carefree experience for us. Great job!
SE
Email Christian | 50-65 years of age | Experience level: 2-5 safaris
Professional and customer centric
Serengeti smile created a really great experience for us. They tailormade our trip after what we wanted and came up with good suggestions. Great dealing with when planning the trip.
Our safari guide made all the difference. He found us all sorts of interesting animals and was also full with great facts about what we saw.
Can really recommend Serengeti smile to anyone that is interested in making a safari trip.
SE
Email Marie Wallmark | 35-50 years of age | Experience level: 2-5 safaris
Extremely service orientend and focused on making sure we hade the most amazing experience
Serengeti Smilea and our tour guide Libe gave us an incredible experience. I would recommend using this conpany to anyone. Very friendly, service minded. Libe took us around Teregire, Serengeti and Ngorogoro and made sure we got to see the big 5. In addition Libe shared lots of experience and knowledge about the parks, animals but also country, traditions which was very interesting to learn. A memory for lifetime
CH
Email Riccardo | 20-35 years of age | Experience level: first safari
Unforgettable experience, with the best tour operator!
My girlfriend and I decided to entrust our first ever safari to Serengeti Smile, and we were absolutely thrilled with the experience. From our very first telephone conversation with Jeremiah, we felt confident and well looked after in every way, and we were even able to deal with a few minor personal issues thanks to his flexibility and helpfulness. In addition, we were accompanied by John during our four-day safari, an expert guide who shared his knowledge, passion and sense of security with us. Everything was organised down to the smallest detail, and we wanted for nothing. Truly an unforgettable experience!
IT
Email Laura Silveri | 35-50 years of age | Experience level: first safari
Great tour and great service
We selected Serengeti Smile because it was very fast in making all the different quotes we asked to decide what to do in our safari. Jeremiah was always very helpful and responsive, also when we had questions after the booking (like with the online Visa request). He also helped us organize a orphanage visit in Arusha.
The lodges and camp site selected were all great.
Our tour guide John was a great driver and explained us everything when we had question.
US
Email Alicia | 35-50 years of age | Experience level: first safari
Overall and amazing company and tour guide!
We did a 8 day safari in Tanzania with 3 nights extension to Zanzibar. From the beginning Patricia was easy to communicate with, she was very responsive and answered all our questions. Then from the airport pickup to our last night, the company was professional, the kind and easy to communicate with. Our guide for our safari was Zack. He has many years of experience and that showed in his driving skills, his professionalism, his knowledge or the animals and cultures. He was kind to everyone we met, he shared food if extra was available and he was conscious of the rules in the park. Respecting the animals by keeping appropriate distance all the while getting us the best opportunities for photos. (Not all company guides did this) For us respecting the nature and animals is very important and it was so nice to be with someone that cared. 10/10 would recommend this company if your searching for an exciting African safari. We would also recommend Zack if he is available, we learned so much from him. You can tell he loves his job, is passionate about his country and people that live here. Thank you for taking us on this adventure!!