Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 988
  • 4 star 23
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 988 Reviews
Andrea   –  
Canada CA
Visited: February 2026 Reviewed: Mar 2, 2026

Email Andrea  |  20-35 years of age  |  Experience level: first safari

Unreal Experience!!
5/5

We traveled to Tanzania with Serengeti Smiles for our honeymoon, and it was a breathtaking experience from start to finish. We booked a 7 day safari with Baraka, and his service was impeccable. He allowed us to tailor the plan to our budget and adjusted the accommodations to match the exact experience we wanted to have, like sleeping camps in the middle of the Serengeti. Baraka built a plan that was perfectly efficient for both distance and sightseeing, plus was very communicative and helpful with all our questions prior our trip.
While the scenery, the accomodation, the game drive car and of course the animals were stunning, the absolute highlight of our trip was our driver, Simon. He truly made our experience! Serengeti Smiles is lucky to have him and we were lucky to be match with him. He's not just an average driver, you can tell he is a true professional guide. His knowledge of EVERY animal, even the smallest bird, is unbelievable. He taught us so much while maintaining an incredible attitude, always striving to get the best information or seeking out wildlife himself. His "eagle eyes" are unbelievable!! He spotted animals we never would have seen on our own, and his passion for nature, is contagious. Simon was also incredibly patient, funny, and shared the Tanzanian culture in such a way that we already want to come back. He is truly a credit to his profession. We hope when people in the future book their experience, that they have a driver like Simon! Thank you, Serengeti Smiles, and a huge special thanks to Simon for making our safari an unforgettable experience. "Asante sana sana sana kaka".

Santiago Castillo   –  
Canada CA
Visited: February 2026 Reviewed: Mar 2, 2026

Email Santiago Castillo

Serengeti Smile was friendly, flexible and accommodating
5/5

My Safari trip with Serengeti Smile was absolutely incredible. My wife and I visited Tarangire, Southern Serengeti, Central Serengeti and the NgoroNgoro crater. We had the opportunity to see all big 5, plus many more amazing animals up close, and learned a lot about the parks. The experience was amazing from start to finish. While booking, Baraka was very friendly and accommodating when we were organizing our itinerary! During our Safari we had Simon Samwel (Land Pilot) as our guide for the entire trip. Simon was awesome! He is great at explaining everything about the parks and the animals. He always gave us the best view possible, and he did his absolute best to find the animals. We saw everything we were hoping for. Also, he is very fun and friendly, so we learned some swahili and had great chats while moving between parks. Simon made our trip absolutely memorable. If you visit, he is the best !

Asante Serengeti Smile, asante Baraka and asante Simon !

Su Shan   –  
Singapore SG
Visited: February 2026 Reviewed: Mar 2, 2026

Email Su Shan  |  20-35 years of age  |  Experience level: first safari

Exceptional ⭐️⭐️⭐️⭐️⭐️
5/5

What a journey this has been — our very first trip to Central Africa as a family of four. We discovered the tour through SafariBookings and reached out by email. Francisca responded promptly with three package options, and we chose the mid-luxury experience. Everything was organised seamlessly and our deposit was processed smoothly — we were incredibly excited for the adventure.

Unfortunately, our flight to Kilimanjaro was cancelled and rebooked before the trip while we were en route to Johannesburg, which meant we had to forfeit the first day of our 5-
day safari. Despite this setback, Francisca was exceptionally helpful right up to the last minute. She assisted with all the changes and kindly provided the necessary documentation for our travel insurance claim for the park fees at Tarangire National Park.

Our guide, Abia, truly made the trip unforgettable. With over 10 years of experience, his wildlife spotting skills and driving were outstanding. To make up for the lost day, he planned our game drives so well that we saw the Big Five across Serengeti National Park and Ngorongoro Crater in just three days — an incredible achievement. Beyond his expertise, his character stood out too. At one point he stopped to help a fellow guide (his own brother) fix a flat tyre, showing genuine kindness and professionalism in the field.

From witnessing a magnificent pride of lions, herds of elephant to the black rhino during calving season — the experience was beyond anything we imagined.

Despite the travel disruption, this safari exceeded our expectations. The organisation, communication, guiding expertise, and overall experience were exceptional. We would highly recommend this team to anyone planning a safari — they truly care about their guests and go above and beyond to make the journey special.

David   –  
Ireland IE
Visited: February 2026 Reviewed: Mar 1, 2026

Email David  |  35-50 years of age  |  Experience level: first safari

Incredible safari experience
5/5

Incredible safari from Serengeti Smile. This was our first safari trip and our guide, Libe, made the whole experience unforgettable!! He did everything he could to make sure that we saw all that we wanted to see and was very knowledgeable about the sites we visited and all the animals! A 5 star Safari guide!!

Christa   –  
Denmark DK
Visited: February 2026 Reviewed: Mar 1, 2026

Email Christa  |  20-35 years of age  |  Experience level: first safari

Professional
5/5

The accommodation has been perfect, and we think we got a very high value for money. We saw a lot of animals, and our Guide was kind and welcoming.

Maria   –  
Denmark DK
Visited: February 2026 Reviewed: Mar 1, 2026

Email Maria  |  20-35 years of age  |  Experience level: first safari

Enjoyable trip
5/5

We had a pleasant experience and were both very satisfied from the safari itself and the accommodations - it exceeded our expectations.

Mathilde   –  
Denmark DK
Visited: January 2026 Reviewed: Mar 1, 2026

Email Mathilde  |  20-35 years of age  |  Experience level: 2-5 safaris

We have stayed very nice places and had a great driver/guide!
5/5

The tour has been living up to all expectations, so that is very nice. Don’t go in rainy seasons

miss shen   –  
Hong Kong HK
Visited: February 2026 Reviewed: Feb 27, 2026

Email miss shen  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent
5/5

This trip was overall fantastic. Our safari driver, Walter, was extremely professional — the strong, silent type. Every day he took us to see cheetahs, leopards, and lions. We saw so many animals each day — can you believe it? I honestly lost count of how many we saw. Unlike some of our previous safari experiences, he also shared a lot of knowledge about birds with us.

Our sales contact, Patricia, was also generally very good. The only minor issue was a small mix-up with the airport pickup arrangement, but it wasn’t a big deal. Overall, I would still recommend this company.

yingying   –  
China CN
Visited: February 2026 Reviewed: Feb 26, 2026

Email yingying  |  35-50 years of age  |  Experience level: first safari

very good
5/5

Excellent service, excellent communication, especially the guide Pius,who was very professional and responsible

Chloe   –  
China CN
Visited: February 2026 Reviewed: Feb 25, 2026

Email Chloe  |  35-50 years of age  |  Experience level: first safari

professional and experienced
5/5

Pius is an excellent guide. He led us through an unforgettable 7-day safari across the East African grasslands. He is highly skilled at driving and has extensive knowledge of the local wildlife and nature. We felt safe and well taken care of throughout the entire trip. He is truly professional and reliable, and we highly recommend him!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 988
  • 4 star 23
  • 3 star 0
  • 2 star 0
  • 1 star 0
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