Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREF FLYING DOCTORS INSURANCE
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $160 to $600 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
IT
Email Donatella | 50-65 years of age | Experience level: over 5 safaris
Very serious and punctual
The company Serengeti Smile organized our family trip for late October and early November 2025.
After landing at the Kogatende airstrip, in the northeastern part of the Serengeti, we traveled south through the park with our ranger John.
The organization was excellent and meticulous, and Erick, with whom we had been in contact via email for several months, was very patient and quick to create a customized itinerary according to our requests. The entire company staff was punctual and professional.
Our ranger John made this trip a truly memorable experience. He is highly experienced, kind, attentive, precise, organized, sensitive to everyone’s needs, and deeply respectful toward both the animals and nature.
With him, we were able to witness the Great Migration and the Mara River crossing, admire unforgettable landscapes, and observe lions, leopards, black rhinos, cheetahs, and countless herbivores.
We will definitely return, entrusting our next adventure to this company and to John’s guidance!
ES
Email CONCHA | 50-65 years of age | Experience level: first safari
PERFECT ORGANIZATION. PERFECT ATTENTION
I highly recommend Serengeti Smiles. From the very beginning, our advisor Godian helped us plan the entire safari and tailor it to our wishes. He was always promptly available, providing solutions to any questions and very attentive to our needs throughout the trip. The accommodations he booked for us were fantastic. A 10 out of 10 for Godian!!
As for the safari, our Spanish-speaking guide Daniel and our driver Zack were incredible! They were constantly looking for the perfect spot for us to see the animals and ensure we enjoyed every day of the journey through each park. A huge thank you to both of them for making our trip so wonderful! We recommend this couple without hesitation!! ;)
CN
Email Andy | 35-50 years of age | Experience level: first safari
An excellent guide and wonderful memories.
Excellent trip planning and a very responsible guide, John.
Although we had a minor car issue during the trip, the guide handled everything responsibly, and our journey went very smoothly. The guide’s outstanding experience help us a truly perfect trip
BR
Email Rafael | 20-35 years of age | Experience level: first safari
Amazing! Recommend for everyone
Serengeti Smile was amazing, from the booking and planning of the Safari through the Safari itself. Everything so organized, giving us information at all time. Champion, our guide, was simply amazing! Serengeti Smile made my dream safari come to life. Definitely recommend for everyone looking for Safari!
Email Gella | 20-35 years of age | Experience level: first safari
Never thought the safari would be this amazing!
Never thought the safari would be this amazing!
What we saw on the very first day was absolutely incredible. Our guide, Pius, made sure we got the most out of our three-day safari. Thanks to him, we experienced unforgettable moments and captured stunning photos that we’ll cherish forever.
We even saw the Big Five — not just one rhino, not two, but eight rhinos in total! 🦏🦁🐃🐆🐘 That’s incredibly rare, and we feel so lucky to have witnessed it.
We’re beyond happy and want to thank everyone we were in contact with: Albert, Eliad, and especially Pius, for giving us such a wonderful and successful holiday.
If we ever come back, we’ll definitely book another trip with you — and we’ll make sure to ask for Pius again!
We’ve truly lost our hearts here. ❤️🦒
CA
Email Vince | 35-50 years of age | Experience level: 2-5 safaris
Flexible, safe, well organized, comfortable, excellent for kids
We are a family of two adults and two kids (10 and 8) with little experience with Safaris in Africa. Serengeti Smile exceeded our expectations.
- During the booking phase, Eliad was very responsive, flexible to our needs for our itinerary, and provided guidance to help us with the payment process. I was positively surprised how quick and thorough his answers were.
- Once we arrived at the airport, Wisdom was there to pick us up in the middle of the night. He was also our driver for a couple of days when we did some shopping and sight seeing in town. He was very professional, attentive to our requests, and excellent with the kids. The kids still ask about him.
- During the Safari, Pius was our guide. He was very knowledgeable and thoughtful. We felt we were part of the team with him, adjusting our days as we went depending on the energy level of the kids.
Overall, the Serengeti Smile team was a perfect match for our team. We fully recommend this tour operator.
SG
Email Namrata | 35-50 years of age | Experience level: first safari
Safari Of Our Dreams
Serengeti Smile made our dream safari in Tanzania a reality. From the very beginning, Patricia—our representative—was an absolute blessing. Despite our long list of questions and several itinerary changes, she remained patient, proactive, and incredibly efficient in addressing every concern. The accommodations she arranged were each unique, offering us unforgettable experiences throughout our journey. Patricia was always prompt with her responses and kept in touch before our trip, during the safari, and even after we returned home to ensure everything went perfectly.
Our guide, Piyus, was outstanding. His deep knowledge of the wildlife, the landscapes, and Tanzanian culture added so much depth to our trip. With his sharp eye, he managed to spot even distant animals and made sure we didn’t miss a single moment of Serengeti’s magic. He was attentive to our requests and ensured we got the best possible experience every step of the way.
The Serengeti Smile team truly goes above and beyond, always putting the traveler first. I wholeheartedly recommend their services to anyone planning a safari—you’ll be in the best hands and create memories that will last a
US
Email David | 50-65 years of age | Experience level: first safari
Friendly, customer service oriented and knowledgeable
Fantastic tour. Worked initially with our consultant, Eliad, and he customized a tour for us based on feedback and questions over multiple WhatsApp conversations. He also provided timely responses to general questions as this was my first safari. Once in Tanzania, our guide, Saturo, picked us up and provided a wonderful tour over the next four days giving us plenty of insights on the animals and their behaviors. We completed our holiday with four days of relaxation at Nungwi Beach in Zanzibar. Serengeti Smile provided a wonderful, carefree experience for us. Great job!
SE
Email Christian | 50-65 years of age | Experience level: 2-5 safaris
Professional and customer centric
Serengeti smile created a really great experience for us. They tailormade our trip after what we wanted and came up with good suggestions. Great dealing with when planning the trip.
Our safari guide made all the difference. He found us all sorts of interesting animals and was also full with great facts about what we saw.
Can really recommend Serengeti smile to anyone that is interested in making a safari trip.
SE
Email Marie Wallmark | 35-50 years of age | Experience level: 2-5 safaris
Extremely service orientend and focused on making sure we hade the most amazing experience
Serengeti Smilea and our tour guide Libe gave us an incredible experience. I would recommend using this conpany to anyone. Very friendly, service minded. Libe took us around Teregire, Serengeti and Ngorogoro and made sure we got to see the big 5. In addition Libe shared lots of experience and knowledge about the parks, animals but also country, traditions which was very interesting to learn. A memory for lifetime