CH
The safari itself was wonderful but the organisation was poor.
The wildlife was truly wonderful, I have to admit. The organisation and communication by the tour operator Hyrax Safary could be a lot better. On the first day to Maasai Mara we had a breakdown on one of our cars. I know it can happen, thats not the problem. But the cars could be in better condition and in a situation like that the communication is important so that all guests are informed at any whats going on. So we couldnt go on the game drive on day one as we booked it. We arrived too late at the camp. There was the next problem. There werent enough rooms for all the incoming guests; some ppl of the group had to share the room although they booked an own one. The other things were good and the driver tried his best to show us all the animals. But again his communication level was poor and he only spoke to us when he was asked something.
US
35-50 years of age | Experience level: first safari
Amazing service - perfectly curated trip to Botswana!
We found Roger w/Safari Lifestyles after doing extensive research on this site and others. The five star reviews are legit folks. Roger specializes in Botswana but he can also book side trips to Victoria Falls, etc. and I'm sure he can help with other countries as well.
Roger has an amazing knowledge of all of the camps and lodges in Botswana. He visits them regularly and follows up with his clients after the trip to make sure he is on top of the situation. Once he knows your timeframe and budget he will go to work building the perfectly customized experience for you.
In our case, we decided last minute to book our trip and some of our first choices were already booked for peak season. Once Roger understood our criteria he went to work finding suitable alternatives. The camps were amazing and his recommendations were spot on.
I was particularly impressed with how patient Roger was with answering questions by email and Skype. You are spending a lot of money, this is a very different vacation from what you are used to, etc. Roger gets all of that.
When we arrived at the first camp our guide was regularly checking in with our 14 year old son and making sure he was ok with seeing certain potentially stressful things. We found out later that Roger had fully briefed the camp on our son's anxiety issues and made sure they gave us an experienced guide who understood his situation. He did this on his own accord - just to make sure things went smoothly for us on the trip.
I've already recommended Safari Lifestyles to a few different people we ran into at Africa and we'll definitely be using Roger again.
TW
50-65 years of age | Experience level: first safari
It's the tour which I I'll certainly be back next year.
We did the 12 days Safari tour combined 3 days in Zanzibar Blue bay resort. The animals migratting is amazing, the sceneries are magnificent.
Tour operator offered us accommodations both in Masai Mara National Park or Serengeti National Park, those with good food, good service, good hospitality and good view,.
Our driver Jacob is a tough guy who always drive us to the best positions to view animals, once we even get as close as 10 meters from the Lion's nest.
Our tour agent James are so nice to greet us at NBO airport personally and let us meet his lovely kids and wife. James satisfied all our reguests and did more.
For whom are interested in Twinklestartours Safari, please refer to the Facebook Link below.
https://m.facebook.com/story.php?story_fbid=2010526122303305&id=100000378090675
65+ years of age | Experience level: first safari
Excellent
A great experience.
Staff kind , attentive
A memorable stay.
50-65 years of age | Experience level: first safari
Fantastic Safari in Tanzania
From the first email (until the last) our questions were answered quickly. Makasa went beyond our expectations with everything from booking the holiday to the tours, accommodation. Every attention to detail was met. We couldn't have been looked after better. We felt safe, throughout our time in Tanzania. By far the best holiday experience I've ever had. Well done Makasa for your personal touches. You are amazing
SA
50-65 years of age | Experience level: first safari
well organized by tour operator, and well done by mr Aroune he guide and saw all Animel,
we didn't meet Robert but he give us very good guide cum driver Mr Aroune , he is very nice person without Mr Aroune may be our tour will be not Excellent thanks to him. he saw us all big Animal's and make us very happy, About food we suffer lots because we are vegetarian.
Thanks to
Karibu & Aroune
HU
35-50 years of age | Experience level: first safari
The whole trip was perfect, with the Best driver ever, seen everything you want in Kenya. Thank you!
Hotels, stays were very good and well organized, food and service were perfect, the program was set up by ourselves&APS in advance. Our guide-driver, Issa was far the best we met. Good price and very good service. Masai Mara-Naivasha-Nakuru-Amboseli&beach in one program, the best ever. Thanks a lot!
FR
35-50 years of age | Experience level: first safari
Great halal safari experience
Alhamdulillah, Our safari was great for sure, we had amazing time in Tanzania by visiting Serengeti which was mostly incredible game viewing in there, Ngorongoro Crater is all very good place where we managed to see all big five animal include rhino in just a single day.
Mussa is perfect guide, he has completely experience about safari in Tanzania jungles, he is charming and knowledgable of wildlife
Accommodation where great too, halal food at every accommodation recommended
Thank you Wild Secret Safaris team, for very good arrangement of our halal safari.
50-65 years of age | Experience level: 2-5 safaris
Totally amazing and everything I had dreamed of
Highly recommend this Company. Patrick organised everything for us. From the Elephant Orphanage in Nairobi to the lodges and safaris and a few days in a fab hotel on the beach. Patrick looked after us so well and also showed us 'his' Kenya, whilst we were there. This is something we would not have got from any other tour Company and we loved it. We also got the opportunity to take the boys and girls of Lioness Cubs Orphanage out for the day.
I can honestly say that we enjoyed every minute of our time in Kenya and can't thank Patrick and PD Safaris enough.
US
35-50 years of age | Experience level: first safari
A fascinating once in a lifetime experience
We went to Tanzania in late August. We toured Tarangerie, the Serengeti and Ngorogoro. Paul was our tour guide. It was an amazing experience.
Paul was great. He did an excellent job driving through difficult terrain and always pointed out animals we couldn’t see. He was always professional and he was fun to be around. We enjoyed his company and we always felt that Paul was in control of every situation.
The accommodations were comfortable. We traveled with two teenagers and they had a great time. The food was simple but very good. Lots of chicken and lamb, potatoes and rice and simple vegetables like carrots and beans.
Animals were everywhere. Zebras, hippos, lions, hyenas, giraffes, elephants, ostrich, gazelle, antelope, crazy looking birds. We saw them all.
I’d highly recommend this tour and make sure you get Paul as your guide. He was excellent.
Good luck!
ADAM S.