ES
35-50 years of age | Experience level: first safari
Good nature knowledge and driving habilities
We enjoyed travrlling with Omar, he was really helpful, attentive and entertaining
50-65 years of age | Experience level: 2-5 safaris
Organized,fairly considerate,keeps a clean vehicle and keeps a good eye on his charges.l felt safe
I got value for my money. The hotel was fabulous on the water front. Rooms were clean and comfortable. The brekfast was something out of this world. You would not need to eat anything else for the rest of the day.Jerry is very inclusive even the sister felt part of the group
US
65+ years of age | Experience level: 2-5 safaris
Excellent, personalized and professional service
Cearl from East Cape Tours is a gem. She helped me plan this trip for my family. Our grandkids can't stop talking about what a wonderful time we all had. We visited Victoria Falls and stayed at Stanley & Livingston where we enjoyed delicious meals, a game drive, and an amazing cruise on the Zambezi River. Next, we visited Londolozi. Words cannot even begin to describe this resort. We spent three nights there and saw the Big 5 plus an incredible menagerie of animals. The food and service were over the top. Everything was excellent. We felt special and pampered. Cearl promptly answered all my emails - and there were several! I had so many questions and concerns and she reassured me that she would take care of everything, which she did. This was our second trip to South Africa and this time, we picked the BEST travel agent. Thank you so much for planning our trip of a lifetime!
IT
20-35 years of age | Experience level: first safari
Unforgettable!
Our safari was great. At the airport, after resolving a few small problems, we were picked up by the driver and taken to Arusha to a good hotel to spend the night and agree on the Safari that would start the next day. We had booked the Safari from Italy according to what we thought was the best solution with the days available to us. In reality, speaking with the guy of the agency Topi Tours, we fortunately changed the itinerary and agreed on a 5-day and 4-night Safari (Tarangire, Serengeti, Ngorongoro). Our guide Silas was perfect and showed us many animals, the big five with the exception of the rhino and showed us part of the great migration. Unforgettable!
CA
50-65 years of age | Experience level: first safari
Beautiful Country
My daughter and I did a 3 day fly in fly out from Zanzibar.
You get the island experience in Zanzibar with beautiful beaches and Stonetown. When you hit the Serengeti it is such a special place, the Crater is another totally different place rich in vegetation and an abundance of wildlife.
Tanzania is a country you will fall for ❤️
Serengeti Tours made it super easy and accommodating.
35-50 years of age | Experience level: over 5 safaris
Rocktrek safaris were very organised, quick to respond and easy to deal with.
We had a great time on a half day trip into Nairobi National Park. It was a great way to spend the last day in Africa.
Rocktrek safaris were very easy to deal with and very quick to respond to my questions. Changes to plans were also no problems at all. Thankyou Silas.
Linus was our driver for the day. He was knowledgeable and great to talk to. He knew a great deal about the birds and animals we saw.
US
20-35 years of age | Experience level: first safari
Prompt
The trip organized by Wild pride safari was excellent! Lillian was always available and would answer any questions we had within minutes. Deo was a great driver and guide too! Price was reasonable compared to other safari companies. When booking, no need to do city tour of Arusha. 2 days in Serengeti is enough and Ngorongoro Crater is a must. Tarangire is optional. We did 5 days safari but 3 days is enough. Lillian also planned for us to go to Zanzibar which was fun. She booked our local flights and allowed us to choose which hotels and lodges to stay at. Make sure not to do budget safari and at least do midrange safari.
CA
35-50 years of age | Experience level: first safari
Excellent communication and good value for money.
Magdalene was very quick in responding to all my inquiries.All extra activities I wanted to add in our safari was arranged by them.Our guide and driver Joseph, made sure we see the Big five.I do recommend this tour operator.You get your money’s worth.Bigmac Africa Safaris made our safari an unforgettable one.
CA
20-35 years of age | Experience level: first safari
Good customer service
First of all, their service is super good. I've exchange many emails with the team and they were always quick to answer and also giving detailed responce. I book a 5 days Kruger Safari. The value was perfect. Not the Big luxurious food/accomodation, but this is what I expected for a 1000$ CAN trip. I got the chance to be in their freshly new rooms at Kruger Adventure Lodge. It was beautiful and well situated in a quiet spot. About the staff, their were nice, I would say that in Canada we always offer better customer service, so if we compare with the African service I got in other place, it was normale.
Except of the first reservation exchange initially, I never spoke or saw anyone from The Mzansi Experience, their are a just the one that sell you the package with transportation (Safarilink) and the lodge package.
SA
50-65 years of age | Experience level: 2-5 safaris
Masai Mara Nakuru
We had an excellent experience with our 5 days safari. The program was perfect, well balanced between 4x4 trips, boat and cycling. We have seen all big 5 and 5 ugliest within a day! on the cake Denis our tour guide has been all along extremely professional, willing to give the best experience whilst truly caring.
We strongly recommend this great experience!