CA
20-35 years of age | Experience level: first safari
GGST went above and beyond on everything that comes to our trip
We booked 2-Day Trekking Mount Oldoinyo Lengai with Lenard from GGST and our experience was outstanding. The team was professional and everyone was a subject expert in his field. really enjoyed it and highly recommended!!!
US
35-50 years of age | Experience level: first safari
Excellent birder and amazing guide
My 14 yr old son and I had an unforgettable trip with Davis and Wide Birding Eco Tours. We went for about 15 days. I could write a ton of great things but I will focus on more brief bullet points that I think apply to birders like me trying to decide on the right guide.
* Davis did a great job looking out for us, making us comfortable, making sure we got what we wanted out of the experience. English is taught in Ugandan schools so he obviously spoke great English, and we really didn't have any issues communicating throughout the trip with other Uganda d and Rwandans anywhere we went. I wasn't expecting that.
* He is very knowledgeable of locations throughout Rwanda and Uganda. Plus, you could tell he had strong local relationships every where we went which I could tell helped improve the experience. He also brought in very knowledgeable local guides at key times which made the experience even better.
* Davis himself is an excellent, expert birder, both by sight and sound. He has been birding since his youth. Plus he's not only good at it but clearly loved it, and surrounded us with other guides who loved birding as well.
* He chose very comfortable lodges with good food.
* Birding was our priority but we wanted to keep on the lookout for other animals and he did a great job incorporating that. We saw the Big 5 and plenty more. He knew his mammals really well too.
It was an amazing trip and we are very grateful for Davis and Wide Birding Eco Tours!
BR
35-50 years of age | Experience level: first safari
Incredible experience
We spent three incredible days in Kruger, and it was an unforgettable experience. Not only did we get to see the Big Five, but we also had the most amazing guide, who was so attentive and passionate, showing us everything from tiny beetles and birds to majestic trees. Our accommodations were always welcoming, with everything perfectly planned and organized. Sebenzile and Muzi made our experience truly memorable, and I’ll never have enough words to express my gratitude to them.
CA
65+ years of age | Experience level: 2-5 safaris
Gorillas, chimpanzees and golden monkeys
S2G Tours & Travels Rwanda Gorillas Was an excellent tour operator. The guide/driver Dan was with me the entire eight day trip. He was friendly and helpful and professional and his driving was always safe and careful. He assisted me in going through immigration at the Rwanda/ Uganda border. We were supposed to see gorillas in DRC but with consultation with Aron, the coordinator, it was decided that with the rebels overrunning Goma and getting close to the border, we shouldn’t take a chance of crossing into DRC. Aron was very involved in rearranging the itinerary on the fly, changing to see the gorillas in Uganda instead of DRC and going to a beautiful hotel on a lake with many islands. I saw everything that was promised just not as set out initially but as they say, this is Africa and you must be flexible and adaptable and not rigid and adamant. We spent an hour with a group of mountain gorillas. They were gentle and habitualised to humans. It was magical. Overall it was an excellent eight day tour and S2G Tours & Travels Rwanda provided everything that I wanted.
CA
50-65 years of age | Experience level: first safari
Outstanding Customer Service
Myself and my husband worked with Hitesh, the owner, for a couple weeks placing together the itinerary of one of our "bucket list" trips. We can't even begin to express how amazing Hitesh is. His communication is fast, pleasant and always super helpful. Never hesitated to answer any of my thousand questions. We decided to use a local Arusha based operator instead of the overpriced operators in Canada we got pricing from. He took all our stress out of our entire booking experience, he handled every blip we had along the way with speed, kindness and compassion. He touched base with us along each and every change of destination, flights, excursions, and just because. His entire operation is so well oiled and smooth. Every single person he had look out for us along the way (Shout out to our SUPER DUPER safari guide Hajii, big love!) treated us with the utmost respect, kindness and care one could ever imagine. No matter what we wanted, he fulfilled it. Don't hesitate to use Hitesh, and feel free to reach out to me if you have any questions! We will be returning next year for sure! Safe Travels everyone and thanks again Hitesh for making our dream come to fruition!
US
65+ years of age | Experience level: over 5 safaris
They want the group tour experience to be as good as they would want for a family member.
We have worked with Mission Tour and Travel for more than 20 years. They have always provided excellent service. They have made planning our group trips very easy, from making our lodging arrangements in Nairobi to fly-in safari bookings. They made it easy to customize our trips to meet the specific needs of our groups. Trips they have assisted with have ranged in size from just 2 persons to as large as 30 persons.
US
65+ years of age | Experience level: first safari
Very caring and detail-oriented in providing a great experience for guests.
Mission Tour and Travel provided me (and seemingly the other group members) a wonderful experience. Our guide did a great job in identifying and explaining the behaviors of the many animals we were able to see on our safari. He was courteous, friendly, and always asked if we were "okay to move on", making sure everyone had a chance to take the photos they wanted. I always felt very safe in his driving ability, knowledge and experience in knowing how close we could get to various species without putting anyone in danger while optimizing photo opportunities. The drives were so enjoyable even if wildlife was not evident at the moment. I have nothing but wonderful memories from my experience.
IT
35-50 years of age | Experience level: first safari
Fantastic experience!
We loved the safari. The local culture, the enchanting nature and the friendliness of the people will remain in our hearts. The organization of the Selous Reserve was excellent... on time, perfectly organised, good food, a friendly, cheerful, competent and helpful tour guide (Abel). He helped us in various situations and we thank him for that. We will come back to visit you in the future!
CN
20-35 years of age | Experience level: first safari
Nice travel agent. The people are very nice.
The service was excellent, except that we agreed to pick someone up at the airport for free and subsequently asked me for a fee. The price was cheap, the accommodation was mediocre and the overall value for money was good. Recommend it!
DK
35-50 years of age | Experience level: first safari
Fantastic service from start to finish
Had quite a few questions before booking the trip, which the nice office staff were very helpful with.
We had a really good driver who was really good at spotting the animals and good food throughout the trips.
Everything seemed professional from start to finish