IT
50-65 years of age | Experience level: over 5 safaris
Disappointment
Having seen several countries in Africa I was disappointed by what I found in Tanzania. Beautiful landscapes but much more exciting Safaris in other places, all ruined by those who work with tourism and try to squeeze everything they can from tourists. I had a very bad experience with the operators (delays, overcharges, lack of seriousness) and unfortunately this is Tanzania too, you can't ignore this. The sea of Zanzibar is beautiful.
NL
35-50 years of age | Experience level: 2-5 safaris
5* safari in terms of the nature and 3* in terms of organisation
The natural reserves and all parks we visited were amazing, lots of wild animals and beautiful African savannah and nature! Highly recommended! 5 OUT OF 5!! As well our guide was a very helpful person and was sharing a lot about the nature, animals and local life. This was very helpful during the safari. On the other side the organisation of the trip was 3 out of 5. We had problems with every accommodation we stayed like no warm water or no water at all, electricity shutting, bathroom and sewage flooding etc. In every place we had to spend lots of time fixing all of this instead of enjoying the rest after long hours of safari. As well some of the activities were not super well organised like visiting the Hell's gate park, it was very unclear till the moment we arrived there, that we had to pay extra for the bicycles to go through the park, as well to pay extra if we wanted to go to the canyon in that area. As well we were highly advised by our guide to go in the boat tour at Lake Naivasha. It was operated by "The Savannah park" boat company. The sales lady at that place described the trip where we would see giraffes in the 5-10meters distance, almost feeding-from-the-hand experience, as well see a big local snake, lots of other promised things. We paid $100 extra for that trip and we received only 25mins walk within 200 meters distance next to the local cafe with a loud music in it and saw literally few zebras, antelopes and nothing which was promised by that sales lady. We came back from that trip to the sales office and explained the whole situation to the owner of that place and he didn't want to meet us mid-way and compensate us this awful experience for which we paid $100. I WOULD HIGHLY NOT RECOMMENDED TO USE "THE SAVANNAH PARK" BOAT COMPANY AS THEY MISLEAD AND SELL YOU BAD EXPERIENCE FOR LOTS OF MONEY!!!
Besides of all these organizational problems the safari trip was amazing and memorable for a long time -).
MY
Good
We had a 6 days tour in Kenya and 4 days in Tanzania. Visited Masai Mara, lake Nakuru and Amboseli. Or Guide Dennis is very aggressive and fast driver in looking for animals. We have saw all the big five animals in the first and second day. Accommodations in tent is preliminary as we are on budget tour. Local food here is a bit salty and dry here. In Tanzania we cover Serengeti and Ngorongoro. We had our guide Hozza is a very experience guide and has eagle eyes in spotting for animals. He shares his knowledge on animals’ habitat. Our Chef Kisaodi cooks according to our taste. Tried Ugali for the first time. Recommended for a try for local food. Toilet is clean in all parks. Sleeping bags were not so clean as we slept in the tent, preferable to bring own sleeping bag. Overall, we have good view of animal’s habitat in different parks with diverse scenery for photography.
JP
The safari itself was amazing, but there were issues with other administrative matters.
Good Points:
• The safari experience
Bad Points:
• The most shocking issue was that no one came to pick me up at the airport. A person named Ali was responsible, but instead of apologizing, he kept making excuses about the traffic.
• Jackson, the person I had been communicating with via email beforehand, is completely unreliable. Whatever you tell him, assume that no one on the ground will be informed.
• In fact, I had clearly discussed via email the remaining balance to be paid, the change of accommodation, and the need to prepare change. However, none of this information was conveyed to the staff on-site. As a result, I had to spend my nights in the hotel lobby in Tanzania explaining everything all over again.
65+ years of age | Experience level: 2-5 safaris
Mixed feelings timing alittle late not many prey animal's as such they were starting to form up for
Lake manyana was in flood not a good day all the drivers wanted big five
Spent lot of time driving around looking for lions didn't bother with other species did manage to do lot s of birds over all useful safari next time I will do it as a lone passenger. Dave riddle
IE
50-65 years of age | Experience level: 2-5 safaris
Dissbility Awareness Required
I spent four days on safari. Whilst I enjoyed seeing the animals, hearing the driver describing everything and sharing his knowledge, I felt that there was a lack of understanding at times.
I had physical challenges during my trip which proved difficult at times. If somebody uses a Mobility Device, they use it for a reason. Everybody needs Washroom Facilities so leaving a wheelchair behind at camp is not on. If people are getting out of the jeep for picnic lunch and visiting Curio Shops, a person with mobility issues cannot be exoected to stsy in the jeep for hours on their own or in the extreme heat.
I did enjoy the safari but feel that some DisabilityvAwareness Training would not go a miss.
LB
35-50 years of age | Experience level: first safari
Rwanda Safari
The safari was memorable, but the animals were few and far between, making sightings difficult, so I wouldn’t do it again. However, our driver Sharif was exceptionally gentle, helpful, friendly, and welcoming.
SG
20-35 years of age | Experience level: first safari
Very good safari but some logistics issues
I joined a 4-day group safari to Serengeti, Ngorongoro, and Tarangire. It was followed by a private day trip to visit the Hadzabe and Datoga tribes.
All in all, a good company, but it could be more organized and transparent. It is not an issue for most travelers, but I expected game drives from the camps in Serengeti and Ngorongoro to start before sunrise to see the most animal activity and have the most beautiful light for photography. Before the safari, I specifically inquired with the company about the game drives starting at sunrise, and they said yes, they would start at sunrise. I know it is often not done by most companies, but when I get a reply that it will start at sunrise, I expect that to happen—otherwise, I would have chosen a different company.
The main issue was that the car had clients from several different companies, and people had 2-3 different accommodations. Therefore, it took time to drop off and pick up everyone.
The start from Serengeti was supposed to be at sunrise but was 2 hours later at 08:30. Departure from the campsite in Ngorongoro was at 7:30, arriving in the crater at 8:15, which is almost 2 hours after sunrise. Staying at that campsite was advertised as an opportunity to "start with the first light" to see the most active wildlife.
On day 4, we departed the hotel at 9 instead of 8, then waited 30 minutes for other clients, arriving in Tarangire at midday, which is the worst time to be there.
We had 7 people instead of 6 as advertised in the tour documentation.
Positives:
Very good driver-guide, Simba, knowledgeable about wildlife and their behavior. We were lucky to have very good wildlife spotting on the first day in Serengeti, seeing all of the Big Five in one day. Car was good, accommodations were good, and food was good. The national parks visited are world-class, with incredible opportunities for animal spotting and photography.
So if you want to optimize your schedule, pick a private safari or a bigger company that has everyone in the same accommodation. Maybe starting early does not matter to you—in such a case, there is no problem recommending Ngekewa.
TW
65+ years of age | Experience level: first safari
Excellent driver guide poor operation staff
We been experience Kenya tour and Tanzania tour . Kenya crowded tour even in low season . Tanzania we had a legendary driver guide . Felix not only complete big 5 goal but a very enthusiastic search .
The poor operation Sylvia not comply the requirements of client . But try to give obstacle to the clients need . A very poor operation .
TW
65+ years of age | Experience level: over 5 safaris
Sylvia mislead but Driver guide Felix excellent
The whole tour is excellent guide by driver . But almost ruined by operator Sylvia.she can not meet the requirement of clients.
I was 5 times visit Tanzania and Kenya. The trip 10 days just finished 13Feb2025 .as a Valentine present to my wife. We had wonderful time with extraordinary driver guide Felix. He Did his utmost to arrange all the big 5 visit.
The last day transfer from Arusha to Nairobi refused operation by Sylvia 3 times even we must go Nairobi. We have to arrange by booking.com and other resources.
She did arrange the transfer last moment. But we suffered lot in communication.