50-65 years of age | Experience level: first safari
The best trip ever!!
We have to thanks to Dume Africa and our guide Ruben, we have a great time in the the whole journey!!
CN
20-35 years of age | Experience level: first safari
So nice person!!!
We will really enjoy this trip!!
There are helped me solve numerous problems with prompt responses, and the tour guide was extremely patient. I'll definitely come back again!
20-35 years of age | Experience level: first safari
Very organized,with top-tier local knowledge and services.
It was a flawless execution!Huge shoutout to Mamnana adventures for the trip of a lifetime,being able to see the best Ngorongoro crater and Central Serengeti in just two nights that was really superb.For anyone planning a safari,we highly recommend Mamnana adventures for their trusted,professional and amazing services.
20-35 years of age | Experience level: over 5 safaris
Incredible tour guide & smooth booking process. Perfect!
Everything was incredible from start to finish, the booking and planning process was made so easy by Joseph, I told him what I wanted and my budget and I got exactly what I wanted, I was also greeted and briefed at the hotel by Joseph along with madam Melissa and they were both lovely and helpful and explained everything perfectly aswell as giving me some cool information about where I am and where I was going, Joseph kept in touch throughout my trip to ensure I was okay and everything was going well, very professional and reassuring and made the process so easy!
Peter collected me from the airport and dropped me at my hotel and also ensured i got to the airport safely at the end of my trip at 6am as I had to stay over in nairobi again on my last day, he made me feel very comfortable and safe and even completed my check in process at both airport to ensure he left me with total peace of mine.
Now for my tour guide in the masai mara, Eric, what an incredible guide! First and foremost as a female solo traveller he made me feel instantly comfortable and safe, he was very professional and very informative but also fun and interactive, I couldnt have wished for a better guide, iv done many safaris and he was by far the best of the best! He was very knowledgeable and taught me so many things! He was very sure to make sure I was okay throughout the whole trip. We saw lions eating a buffalo, cheetahs, leopard, hyenas, hippos, all kinds of antelope, many different birds, Warthog, elephants, giraffe, zebra, lions in the road, rocks hydrax, buffalo, the list goes on! It seemed like anything I wanted to see he found, I know in the wild it is not always possible but somehow with Eric it was. He taught me alot about everything we saw and went above and beyond to make sure my dream trip to Kenya was everything I ever wanted, he exceeding all expectations and now I want to come back asap. Hes a real asset and im sooo happy i got him as my guide, massively grateful! Overall this company was amazing and I am hugely grateful for the whole experience!
ES
50-65 years of age | Experience level: first safari
Responsive and honest
Vumilia was amazing. Great help and in regular contact. I’m a single female and they accommodated my requests and budget requirements perfectly.
35-50 years of age | Experience level: first safari
Our travel party had both Wichira and James. Both were exceptionally professional, kind, and helpfu
Our travel party had both Wichira and James as drivers and both were exceptionally kind, helpful and created a safe environment. Our family spent most of our drives with James who provided light hearted conversation, information on the area, and created rapport with each family member over the course of our time. Thank you both for a wonderful experience!! We look forward to seeing you again!
BR
50-65 years of age | Experience level: first safari
Thiago trip is unforgetable experience
I would like to express my satisfaction with the excellent services provided by the company during the safari in Tanzania, encompassing Serengeti National Park and the Ngorongoro Crater. The organization demonstrated a high standard of professionalism in all stages of the experience, from logistics to personalized assistance. Our guide, Francis, showed profound knowledge of the fauna, flora, and local culture, conveying confidence and enriching each moment with relevant and inspiring information. The quality of the operation, combined with attention to detail and commitment to the experience, resulted in a unique and memorable journey. I highly recommend the company as a benchmark in the nature and conservation tourism segment, for its ability to provide authentic and high-level experiences. I congratulate the entire team for their exemplary work and dedication in transforming this trip into an unforgettable experience. We are grateful to you.
LV
20-35 years of age | Experience level: first safari
Professional tour operator delivering personalized, well-organized, unforgettable experience
Communication was excellent throughout the entire experience. The tour operator was available 24/7, responded quickly, and was always understanding and ready to help whenever needed. The safari itself was an incredible 5 day experience. Visiting during the rainy season made it even more special, and I would highly recommend going at this time of year. Our guide went above and beyond to fulfill all our wishes—when we mentioned we wanted to see lions, we were observing them within an hour. We also hoped to see a leopard, and the guide made that happen as well. While some may call it luck, it was clear that the guide’s expertise and dedication played a huge role. He even offered to take us to a Maasai village on the last day of the safari, which we happily accepted, and it turned out to be a great addition to the experience. The accommodations arranged by the tour operator were excellent. The second one, located in the middle of the savanna, was especially memorable, with wild animals roaming nearby—it created an unforgettable atmosphere. The entire trip was thoughtfully planned down to the smallest details. I would definitely recommend Serengeti Smile as a reliable and professional tour operator that delivers truly unforgettable experiences.
PE
20-35 years of age | Experience level: first safari
Amazing experience
Our stay in Tanzania with Serengeti Smile has been incredible. From the first moment we felt safe and accompanied, the accommodations suggested by the agency all excellent. As for our guides Daniel and Zack, we have to say that they have been the best! Together with them we could see the big five and more. Thank you very much Serengeti Smile for this beautiful experience.
BR
35-50 years of age | Experience level: first safari
Very good operator
Very good tour. Nice Lodge and good tour guides. Desmond (the driver to and from Hazyview) is a very nice and kind person.