ES
20-35 years of age | Experience level: 2-5 safaris
Really bad experience
We organized our 7-day honeymoon with them.
First of all, I want to emphasize that the bad experience was probably due to the agent who handled our tour, Marta.
We had some issues during the first few days and tried to contact her — she never answered the phone. In fact, all communication was via email, and we repeatedly told her we wanted to speak with her, to which she refused.
When we organized the tour, we purposely left one day free in Arusha to decide later what to do. This was due to a last-minute change in our flight, and since the wedding was just a few weeks away, we decided to figure it out once there. To our surprise, she told us nothing could be done and suggested we visit a museum. I told her no, that this was not what we had agreed on, but she never responded or answered the phone. I had to find another agency at the last minute to avoid wasting a whole day of safari.
Additionally, they gave us a driver who was not from the agency. How do I know? Because:
1. The car had no company identification.
2. The driver had no idea who to contact.
3. He forgot the thermal bag for transporting hot meals, which meant we ended up having many picnic-style meals even though we had paid for hot food.
4. The vehicle was extremely uncomfortable, with no air conditioning. We had to drive with the windows down all day, and we ended up covered in dust. I can assure you that the other safari vehicles were not like this.
5. The car had no headrests, which made it very uncomfortable after spending 10–12 hours a day in the car.
Finally, they arranged an airport transfer for us from Arusha to Nairobi. Our flight was at 12:30 p.m., and they picked us up at 6:30 a.m. The drivers were shocked because the journey takes over 5 hours, and thanks to the traffic — and sheer luck — we barely made it. On top of that, we had to bribe customs staff to let us through or we would have missed the flight.
The driver’s exact words: “Anyone who has done this route or lives here knows it’s impossible to make this trip in such a short time.”
We contacted Marta again and I’m still waiting for a response.
To me, this has been a complete scam. I paid €7,000 for 7 days and they couldn’t even provide basic support during the safari. If anything had happened to us, I’m sure they wouldn’t have responded.
A terrible agency. If I came back, I’d definitely choose options like Safari Africano or Beach Safari.
CN
20-35 years of age | Experience level: first safari
This safari was absolutely fantastic, boasting the best Fabhil and Safari by z
Our seven-day itinerary delivered all the wildlife and moments we’d dreamed of—especially cheetahs and leopards just steps from our vehicle. Our guide not only secured us prime viewing spots but even anticipated where the animals would roam next. We even waited seven hours for the breathtaking Mara River crossing—what some call the “Heavenly River Passage”—and it was worth every minute. Everything was magical. Our guide Fabhil was phenomenal, Safari by z unfailingly responsible. An absolute must-do.
SE
35-50 years of age | Experience level: first safari
Amazing..just amazing
It was so amazing..had the best time ever..from food to my guide..he is so awesome..the game drives were out of this world..will be back very soon for sure
YT
50-65 years of age | Experience level: first safari
The team listened to my expectations and offered me a personalized stay at reasonable prices.
An exceptional stay organized by Africa Merit Safari! Wonderful encounters, diverse activities: biking, canoeing, camping in the Serengeti...
IN
35-50 years of age | Experience level: 2-5 safaris
He is an excellent in terms of to give information
Communication- 5 star, they communicate very well and resolve all queries
It is a reliable source .. to book the trip and package with them. It is value for money, rates are better than any other services.
CN
20-35 years of age | Experience level: first safari
Charles is a good driver and tutor！He takes us to find a lot of animals！Everything is very nice！
I think it's an unforgettable experience to me！They give us a wonderful Safari memory 、comfortable accommodation、good service and enough emotional value！
CN
20-35 years of age | Experience level: first safari
Charles
Charles is very welcoming and a very good driver, we’ve seen all the big fives and other animals, he always find us the best observation point
35-50 years of age | Experience level: 2-5 safaris
Excellent safari and Tanzania tour operator
I did my Serengeti and Ngorongoro Safari 3 day 2 night tour with Informative African Tour and can highly recommend their services.
From the moment I signed up to do the safari through this company, I received excellent communication from Gift, the tour operator, providing me with all the information I needed to know about how the Safari was going to run. Upon arrival in Moshi, Gift met up with me the night before the safari to go through expectations and operations to ensure that my needs would be met. Even after the safari was over, we met up again to provide feedback on how the safari went, as this company is keen on providing an excellent experience.
The safari itself went really well, a great time was had by all. We saw many animals in Serengeti and Ngorongoro and even saw some rare animals such as the serval, the caracal, mongoose and rock hyrax. Our driver tended to our needs and made sure the jeep was in good condition, he made every effort to ensure we were satisfied with our safari. The camping option was actually quite good, the campsites were nice, the tents were good quality, the cooked food was very high standard. Overall I am really happy that I did my safari with Informative African Tour and can even recommend them for other trips in Tanzania, so it's worth getting in touch with them to discuss your interests and they can plan your whole trip around Tanzania for you! Thanks Informative African Tour and Asante sana to Gift for your service!!
DE
20-35 years of age | Experience level: 2-5 safaris
Africa Merit was the perfect partner to experience the beauty of Tanzania in a unique experience.
About a year ago, I planned my trip to Tanzania with Africa Merit, and I still think back on this unforgettable experience today. I have traveled a lot around the world, but these adventures remain incomparable. A particular highlight was definitely climbing Kilimanjaro, which was perfectly planned from start to finish. The guides led us well throughout the week, the cook prepared delicious food, and the rest of the crew also contributed to the success of the hike with their positive energy. It was truly the most special thing I have ever done in my life. After the hike, I was also able to get to know the country's nature and wilderness better on a multi-day safari. The Big Five will stay in my mind forever. It was an all-around perfect experience, communication with Africa Merit was always flawless, and I would book another trip anytime. Many thanks to Osward and his warm hospitality.
NL
20-35 years of age | Experience level: first safari
Excellent guide and amazing parks
I went on a 4 day trip with my friends. Safari360 had everything planned right from the start - the pick-up from the airport, the accommodation, the food and the daily safari were all smooth.
Our guide was very patient and very good at spotting wildlife. I saw lions and leopards in Serengeti, elephants in Tarangire, and rhinoceros and deer in Ngorongoro Crater. Each day was a new experience.
The cuisine was superb and the accommodations were pleasant and clean. The entire vacation exceeded expectations. This is an excellent package for those who want to see the nature and fauna of Tanzania up close.
