CN
20-35 years of age | Experience level: first safari
Professional and fast travel agency, Peter is a responsible and trustworthy operator
This safari was a truly memorable, though certainly tiring, trip. We booked directly with this travel agency online, and the price was much better than what we'd received from a domestic travel agency.
The owner, Peter, was also very professional. He explained the potential road trip problems before departure and promptly resolved any issues with the car.
I encountered some minor visa issues before departure, and Peter helped me contact the relevant staff to resolve them. Besides witnessing the vast and magnificent African savannah and the great animal migration, I was fortunate to meet wonderful friends from different countries, with whom I still keep in touch.
Our guide, Jeff, was the best, most professional, and most passionate guide I've ever met! Barely any other! This travel agency is highly recommended.
(automatic translation from Chinese)
35-50 years of age | Experience level: first safari
Efficient
This was our first trip to Africa and we couldn't have had a better company to organise our holiday. From the moment we started planning to the end of our trip, the level of support from Elijah has been amazing. We had the best guide too ( Alex)he was so knowledgeable and accommodating, he made a trip of a lifetime even better. So thank you all involved and our memories will last a lifetime
US
35-50 years of age | Experience level: first safari
Bush Quest Safaris gives you the most bang for your buck.
Bush Quest Safaris arranged for me a 5-day/4-night safari package for a visit of the Maasai Mara National Reserve in July 2024. Being my first safari and I was coming from New Jersey, USA, I had a lot questions. Bush Quest Safaris promptly responded to my numerous queries despite the time difference and at times my queries were disjointed as I was raising them on the spur of the moment. I rate their customer support services as outstanding given their patience and knowledgeableness in addressing my queries. Regarding the safari, it was an unforgettable experience. For the tour, they assigned me a Jeep with a driver and six other passengers and we all had window seats. I saw the Big Five (a pride of lions, black rhinos, a herd of elephants, an elusive leopard, and a herd of buffaloes) but on different days, so I would recommend at least, a three-night stay to increase your chances of seeing all the Big Five. I also saw giraffes, warthogs, zebras and different species of antelopes. Our driver, Martin, knew about the best look out points which increased our ability to see so many different animals and birds. I had communicated my budget constraints and safety concerns (being a solo traveler) to Bush Quest Safaris and they were able to secure for me excellent accommodation in a three-star lodge which made my stay pleasant and I felt safe.
CA
Attentive and trustworthy
100% trustworthy. We paid in advance. The driver and owner met us at the airport. At the end, the owner met with us to get our feedback.
US
20-35 years of age | Experience level: first safari
Vehicle Safety Concerns and George (Owner) Showed No Accountability
We had a deeply distressing experience during our safari with Terrain Tanzania Safaris, owned by George. What was meant to be a once-in-a-lifetime trip turned into a situation where we felt genuinely unsafe — and unsupported when it mattered most.
In Kenya, we were provided with a vehicle that, in our experience, raised serious safety concerns, including:
- Seatbelts that did not function
- Exposed, rusted metal that injured my mother’s leg
- A passenger door that swung open twice while driving on the road
We were alarmed and immediately requested a replacement to George. We were told by him that it would be arranged — but then received no updates or communication for over 24 hours. During that time, we felt anxious, helpless, and abandoned. Our current driver on that day also felt confused since he didn't get a confirmation from George wheather he should go back home or continue on the next day. We insisted him to stay that night, because otherwise we could have a risk of no guide or a vehicle the next day, which turned out to be true since George made no replacement arrangements.
On the next day 1:30PM, we were informed by George that the replacement vehicle would not be provided due to additional park entrance costs. To us, this felt like our safety had been deprioritized in favor of saving money — a decision that left us both disappointed and frustrated. Furthermore, this complete lack of communication caused us immense trauma and unbearable stress.
We understand that no trip is perfect and safari conditions can be challenging. However, we believe that basic safety and responsive support should never be compromised.
This experience left us shaken and disheartened. In our personal opinion, travelers booking with this company should be aware of what we encountered, and consider whether they are comfortable with the level of risk and response we faced.
NO
20-35 years of age | Experience level: 2-5 safaris
AMAZING experience!
I highly recommend African Big Cats if you’re looking for a trustworthy and well-organized safari company in Tanzania. The whole experience was incredible – everything went smoothly and totally lived up to our expectations. A big thank you to our guide, Venance – he was fantastic! Super knowledgeable, friendly, and did everything he could to make sure we had the best possible experience. Thanks again – hope to be back one day!
US
50-65 years of age | Experience level: first safari
Incredible Service and Tour
Every part of our Africa Experience was delightful. The accommodations were 5 stars all the way with exceptional services. The safari guides in each location were very professional, incredibly informative, knowledgeable and reliable. We felt safe and taken car of throughout our 3 week vacation. We want to return to Africa with Compass Odyssey!!!
CH
35-50 years of age | Experience level: first safari
Friendly
Safari experience worth every bit of your money. As a solo Traveller, I enjoyed my trip to the Mara and lake Nakuru with unscripted safaris with their guide Tony who was very cheerful and very rich in knowledge regarding the park and animals.
BE
20-35 years of age | Experience level: first safari
It was a great professional experience.
We did the Kilimanjaro and a safari. You could see that they had a lot of experience. Everthing was planned properly, we had al of the information beforehand wich was practical. It went as good as we expected. Everyone was friendly and helpfull. You get what you pay for, a wonderfull experience.
50-65 years of age | Experience level: first safari
Unbelievably good at his job
Very well organised tour. Hotels, food & days activities were well spaced out. Tour guides from our 3 groups (Reagan, Steve, Elly) all knew their stuff & made trip fun too. Reagan on the other hand is a step above them all with his knowledge of the place, the communities, for food & must of all any animal alive in Uganda. If you’re thinking of going there, don’t hesitate, it’s a trip of a lifetime.