50-65 years of age | Experience level: first safari
A great, memorable experience and exceptional service from John Mwangi.
John Mwangi from Axis Travels has exceeded expectations. He went above and beyond to make our holiday a great and memorable one. He is very personable and looked after us very well. Highly recommended if you want a great Safari holiday!
IT
20-35 years of age | Experience level: first safari
Best guidance
Safari trip has always been one of my dreams since I’m a child.
when I booked with Safari Soles I had big expectations and customer service was amazing in the preparation and organisation of the trip but what has made this Safari the best experience in my life so far was our guide Elli: his empathy, his smile, his experience and skills, his professionalism and preparation were much above the expectations. He made my dream come true.
I’m coming back to Italy not only with Africa in my heart but also with a new friend. I’ll definitely recommend Safari Soles and Elli to all my contacts who already asked me.
Big thanks to Elli, our chef Action and all Safari Soles team.
35-50 years of age | Experience level: first safari
Responsible and professional
We had a wonderful time with Super Eagle in Kenya. Our guide / driver, Moses, was awesome. He really knows the animals and able to get us the best opportunities to take some best pictures of those animals. We were grateful to ahve Moses as our guide.
Communication with Brian and the arrangement was fantastic as well. We had some medical needs for refrigeration and Brian took good care of us. The transit between Super Eagle and Seven Wonders in Tanzania was also smooth. Brian kept me informed about next steps, so I didn't need to worry much. Highly recommended Super Eagle and would love to take another tour with them!
50-65 years of age
Excellant Service
I am a travel agent based in South Africa, and Naomi helped me put together a truly once-in-a-lifetime Kenya and Zanzibar holiday for a family.
From the very beginning, Naomi took the time to understand exactly what they were looking for and created a special itinerary that met all their expectations. My clients have enjoyed every minute of their trip and have repeatedly mentioned the wonderful service they received, especially from the ground handlers who took such great care of them throughout their journey.
As a travel agent, knowing that my clients are being so well looked after on the ground means everything.
Thank you so much, Naomi and team, for the excellent service and for helping me create such a memorable experience for my clients. Highly recommended!
20-35 years of age | Experience level: first safari
John planned an exceptional trip for us that exceeded our expectations!
Beyond the Plains is an exceptional company to work with! They took the time to assess our goals for our first safari and made sure all of them were met. Their communication was excellent and they were extremely responsive! Every detail was taken care of from reserving our lodges, purchasing tickets at the reserve and all our transportation. We didn’t have to coordinate any part. They even coordinated our stay in a conservancy and coordinated transportation to and from. I especially appreciated the comprehensive PDF’s they sent us outlining our itinerary. We truly felt the experience was worth the price. I highly recommend working with them for future safaris! I know we will work with them again for any future safaris we take.
FR
50-65 years of age | Experience level: first safari
Kingoni Tanzania safaris the best
We had an incredible experience as a family, perfectly organized from start to finish. Everything was absolutely amazing, allowing us to fully enjoy every moment of this unforgettable adventure.
We would especially like to thank our two guides, Edgar and Alfred, who accompanied us throughout our safari.
Thank you both for your kindness, availability, patience and professionalism, as well as for sharing your incredible knowledge of the wildlife, flora, nature and Tanzanian culture with us. Your passion and knowledge made every day a wonderful new discovery.
You were both attentive, caring, funny and always there to make sure we had the best possible experience. We truly felt very lucky to have you as our guides. 🥰
We leave Tanzania with incredible memories, unforgettable moments and a thousand images in our heads. 🦁🐘🦒❤️
Thank you, Kingoni, and a very special thank you to Edgar and Alfred for making our safari such a wonderful and unforgettable experience! 🙏✨
20-35 years of age | Experience level: first safari
Jimmy was knowledgeable, flexible, and went above and beyond to give us an amazing safari.
Jimmy was an amazing safari guide and really went above and beyond to make our experience unforgettable. He made it his mission to ensure we saw the Big Five, and thanks to his knowledge, patience, and determination, we did!
What we particularly appreciated was how flexible he was throughout the safari. He allowed us to dictate the schedule, giving us the freedom to choose where we went, what we wanted to see, and how long we wanted to stay at each sighting. We never felt rushed and were able to enjoy every moment at our own pace.
Jimmy was knowledgeable, friendly, and genuinely committed to making sure we had the best possible safari experience. We couldn't have asked for a better guide and would highly recommend him to anyone planning a safari.
We also had a great experience booking with JungleRoam. From the very beginning, they made the whole process incredibly easy and stress-free. Communication was excellent throughout, they were always responsive, answered every question clearly, and made sure we had all the information we needed before our trip. Everything was well organised, which meant we could simply relax and look forward to the safari.
Overall, we had a fantastic experience with both JungleRoam and Jimmy. From the smooth booking process to the incredible safari itself, everything exceeded our expectations. We would happily recommend them to anyone looking for a memorable and well-organised safari experience.
35-50 years of age | Experience level: first safari
Damaris was the best.Simon was a wonderful guide.
Our trip to Kenya qas long on our bucket list.Finally it was made possible due to Peafowl trips.Damaris from peafowl was a fantastic help.She tailored through our needs and created a personalized Kenya travel plan for me and my family.Our guide was Simon from epafowl trip who was with us the entire journey driving us in their comfortable vehicle.
We have more trips planned for Africe in future, and we will definitely go with Peafowls advice.
KR
20-35 years of age | Experience level: first safari
Respond to customer inquiries quickly. But it's hard to communicate when there's a conflict.
I wouldn’t recommend this company
1. Guide
Our guide was a very nice person, but honestly, in our experience, he was more like a driver than a guide. He mostly drove and gave us almost no information. he said “giraff”, “elephant” when we saw animals.
As the days went by, the explanation increased a little, but overall I was not satisfied.
and We found it difficult to communicate with him in English. On the first day, we asked Ngao company to change our guide, but he told us to try to communicate better with him.
2. Vehicle
During the safari,
We had to sit in the car for many hours, but our car was almost the only one without a headrest cushion among the 30–40 cars I saw. It was very uncomfortable.
One window could not be opened, so when we took photos, I had to take them through the dirty window. The window stains were also visible in my photos.
Other cars had their own company logo on the back. Our car had another company’s logo, so we wondered if they had rented the car from somewhere else.
3. Food and accommodation
We chose government-run accommodation to save money. However, the breakfast was like the one in the photo.(before)
We paid more than $1,000 for the safari, but we were given a meal like this. After I complained, they improved the breakfast. (after)
The lunch was also almost the same every day.
Was this because we chose a cheaper option? If they had told us that the service would be like this, we would not have booked with this company.
4. They did not understand what we wanted
I booked this safari because I wanted to see the Great Migration.
Before the trip, I was told that we would see the Great Migration on the first day and the Big Five on the second day.
But on the first day, our guide saw about 10 wildebeest and told us this was the Great Migration.
At the end of the day, he told us that the migration was over and that we would see the Big Five the next day.
We were very confused. I explained that we wanted to see hundreds or thousands of wildebeest moving together, not just 10 wildebeest.
Only after I explained this did they change the plan for the second day so we could see the Great migration.
If I had not said anything, I might have finished the whole safari without seeing the Great Migration that I came to see.
20-35 years of age | Experience level: first safari
Elias was brilliant - he made our trip amazing!
We booked our trip via a UK based travel agent, not knowing who was going to be providing the safari. We are so grateful that it was Suricata and that Elias was our guide - he really made the trip special. He was so friendly and knowledgeable and has a great love and respect for nature. We saw everything we wanted to and more, so close up, and Elias never once disrupted the animals like many other companies/guides were. He has the upmost respect for nature. He was patient and spotted things that other jeeps seemed to miss and drive past. He has such a great knowledge of the areas visited and ensured that we got the most out of our 7 day safari. His knowledge wasn't only wildlife related, but we learnt so much about Tanzania and its culture from him aswell.
The food at the camps and for our hot lunches were great and Elias provided plates, cutlery and cups for us to eat from during our game drives. This is another thing we are grateful for as many others seemed to have boxed packed lunches.
The accommodations were all clean and comfortable, with walkie-talkies provided in all of the tented camps for safety.
I would 100% reccomended booking a trip with Suricata and hope that Elias is your guide!