IN
50-65 years of age | Experience level: 2-5 safaris
They are good n delivered what they promised
We had a great trip of Masai Mara with our driver/guide Mr. David Mwangi. He was knowledgeable and caring. I would say it was because of David we enjoyed the trip. He was patient when we went for the river crossing of the wildebeest and it’s because of his patience that we were able to witness the river crossing. If anyone wants to take a trip with Jocky Tours then i highly recommend David. 5 stars to David.
The Lenchada tourist camp is a basic place but workable as you are there for the wildlife. The electricity is there for a few hours in the morning n a few hours in the evening.
The hotels in Nakuru and Naivasha are also good, although I think Nakuru n Naivasha can be skipped. We travelled hours and hours from Masai Mara to Nakuru for just 60-90 minutes Safari. Go to Nakuru only if you really really want to see the Rhino.
I have given 4 stars because we were made to change SIX vehicles during our 5 nights trip. At one point I felt they were playing passing the parcel, with me being the parcel.
Overall we had a good trip n great sightings in Masai Mara. It would have been an excellent trip had we skipped Nakuru and Naivasha.
If I go again I would use jocky tours.
ES
50-65 years of age | Experience level: 2-5 safaris
Eficient and resolutive, very profesional
We had to postpone our trip from 2020 because of the pandemic and they respect the money advanced at the time for our final price this summer. All communications with them have been very fluent and profressionals, very detailed information regarding any issue that was requested from our side.
DE
50-65 years of age | Experience level: 2-5 safaris
Kwale Island and Sandbank , First classical organization Single Customer no mass clearance
The trip with Cliff Richard was very well organized and set up according to our wishes. The punctual pickup by bus and especially with air conditioning were well received
(automatic translation from German)
ES
50-65 years of age | Experience level: 2-5 safaris
Perfect driver/guide
Our experience with Explorer Kenya was very good. We booked from our home country and all communication with the administrative staff was immediate and excellent. The car we were served, a Land Cruiser prepared, was ideal for us (8 people). We all had access to a window, the car was comfortable and had all the amenities. Perhaps we lacked a small fridge to cool refreshments but we didn't miss it much. The driver/guide, Daniel, was always kind and considerate of our attitude. If we wanted to talk he told us everything we needed to know about culture and nature (he has an encyclopaedia in his brain!!!). When we wanted peace and quiet, he kept the conversation in a calm tone. An excellent person. I would definitely recommend this company, and especially Daniel, to everyone.
FR
20-35 years of age | Experience level: first safari
A dream come true
We booked a 3 days safari tour with Shammah wonders, Justin was so kind and available during our discussion, he answer all my questions and customize our trip as we want since i am pregnant. The three days with 2 games driver with Eliahakim as a tour guide was amazing !! Eliahakim did his best so we can get the chance to see all the animals and also he explains to us a lot of information we ignored before about different species.
SK
50-65 years of age | Experience level: first safari
Safari very nice. But a lot of administration with refund.
Our guide was great. Safari as well. But there was a lot of administration with refund. For example I do not understand why you asked your invoice from me. And refund took too long.
IT
35-50 years of age | Experience level: first safari
Nice people, nice Safari
We met very nice people, and we did a very nice Safari, also if the organization of transfers was a little difficult
IN
35-50 years of age | Experience level: first safari
Pretty Good Experience
Did a 3 National Park Safari and Stay across 8 days with Jastro Safaris. I must say they were able to organize everything very well. Like any other mid-size travel agent they were dependent on other 3rd party suppliers for Safaris and On ground logistics while they made sure the hotel bookings were done in the best mid-range hotels. The process of handover from one car to another is a little painful yet unavoidable (solo travelller), so its best if group transfers with dedicated cars can be taken to avoid wastage of time.
I found Victor and Jared to be most accessible during the trip and always willing to lend a ear in case I had any issues.
The only thing I would like others to be careful of while booking is to be clear on whether they are booking for Minivan or Jeep. There is a huge cost difference between both and therefore everyone should be clear on what they are getting.
I wish Jastro safaris all the best for their future endeavours.
NL
50-65 years of age | Experience level: first safari
Its a good agency for booking a safari
We had a good contact with Max before we go on safari, our guide/ driver Julius was a good driver and guide, he also spot a lot of animals and nows much things to tell us about Kenia. And if we go back to Kenia we book our safari by Max and driver/guide Julius again.
DE
35-50 years of age | Experience level: 2-5 safaris
Our driver and guide Reggie Mshomba made it an amazing journey.
Our driver and guide was really good. A deep understanding for wildlife.
What we didn't like, was the equipment and a quite very old car with actually no really 4-wheel-drive and no A/C.
