50-65 years of age | Experience level: first safari
Fantastic service from start to finish!
Just BOOK IT! We have traveled a lot internationally and this was by far the best trip yet! Julian was exceptional to work with. He had a pulse on the itinerary from start to finish. Humphrey, our safari guide, was extremely knowledgeable and we learned SO much about Tanzania, the history, the culture, and the animals. The camps we stayed at were comfortable, clean and the staff was so friendly. I booked this trip totally off of reviews because we didn’t know anyone who had done this. I am so glad we went with Kojuu! So personal and they will give you the trip of your dreams! 10/10!
20-35 years of age | Experience level: first safari
Fantastic Safari Experience
We booked a 3-day camping safari with Suricata Safaris adventuring to the Serengeti National Park and Ngorongoro Crater. While the booking was relatively simple, we had a scheduling issue when we got to our accommodations. Our safari was initially booked incorrectly by the sales representative, but it was quickly resolved by Kevin/Celvin, our briefer at the Jevas Hotel (one of the accommodation locations). I really appreciated how swiftly he was able to resolve this issue.
We were paired with Felix for our driver. Felix had a great eye for spotting the various animals and was a very caring and patient person. He was experienced and knew where to go to find the animals. Thanks to Felix, I feel incredibly blessed to have been able to see all the Big 5 (we saw 4 out of 5 on our first day!).
The camping accommodations were fine and were located in public camping sites inside the park. While the facilities lacked consistent hot water and working showers, they were not responsible for that. I also thought the food was good! I really enjoyed having a hot lunch rather than a boxed lunch. Additionally, during dinner, they brought out bottles of wine!
I am glad we went with Suricata Adventures. They have their operations together but I think a little clearer communication could have helped our itinerary issue.
50-65 years of age | Experience level: first safari
Top Notch Customer Service
A year ago, when I went to my bank to wire transfer a large deposit for our safari trip to Tanzania Roadside Expeditions, my banker looked deep into my eyes with worry: "Tanzania? Large amount? One year ahead deposit? You have never met the 'tour operator'? Are you out of your mind? Is this an international scam?"
Well, I just finished my 13-day Kenya-Tanzania safari with Tanzania Roadside Expeditions, and I can assure you, Tanzania Roadside Expeditions is not only a legitimate company, but they also distinguished themselves above all others while handling challenging situations. They showcase great leadership, grace, generosity, and excellent people skills.
The last day of our trip was a jeep ride from Masai Mara back to Nairobi International Airport. Because of the driver's miscalculation on timing, plus a series of unfortunate events, I was late to the airport. The airline canceled my entire two-leg flight and charged me a heavy fine for a "no-show." Nairobi airport terminal doesn't open for passengers who have no ticket; under the hot sun outside the building, I was fortunately able to secure a later flight. The price, including the no-show fine, was so high that it made me even hotter.
I called Tanzania Roadside Expeditions and explained what had happened. Paul, the great tour operator, immediately acknowledged that the driver didn't depart early enough, which caused my trouble. He didn't blame, didn't argue, didn't negotiate; he only asked to see the receipt of my new purchase. On behalf of his company, he took full responsibility and gracefully promised reimbursement for such unexpected costs. He wished me a safe flight home with his warm wishes. Standing in front of the Nairobi airport terminal, I was in tears from his kindness, understanding, and courage to shoulder his responsibilities with dignity. After all, this extra cost was a very big chunk of their income as well, yet he put his client's best interest as the top priority, all the way to the last day of the trip.
When I landed back home in Seattle, his reimbursement fund landed as well. I am amazed by this excellence.
Traveling sometimes takes unexpected turns, especially on a wild safari trip. But when you sign up with Tanzania Roadside Expeditions, Paul is there for you—he has you covered. Hakuna Matata!
65+ years of age | Experience level: first safari
John was professional, organized, a wealth of information during his tours.
Everything went smooth on camp treks side. They were all excellent with communication and assisting through the whole tour with anyone’s needs. They were very experienced with all parks and had a tremendous amount of knowledge about animals, habitat, cultures, and the lay of the land. They went out of their way to make sure you were safe and took great stride in finding the animals and giving you the chance to have fantastic photos and memories for a life time. The hotels and campsites we stayed at were all hospitable and the food was great. We saw so many animals. You felt like you were in the National Geographic documentary. It was so amazing. A feeling of awe and wonder. I highly recommend Camp Trek. John, Simon, and Benson were great at their jobs. Best company and tour ever. Thank you all.
JP
Reliable
Just as I hoped, I was able to see the wildebeest river crossing!
MO
35-50 years of age | Experience level: 2-5 safaris
Absolutely brilliant tour
Our recent safari in Kenya was absolutely unforgettable, and I can’t recommend it highly enough. The entire experience was seamless from start to finish.
A huge shoutout to our guide, Sebastian, who was the absolute star of the trip. He is incredibly experienced and has an almost supernatural ability to spot wildlife. Beyond his knowledge, he was incredibly accommodating, making sure we were comfortable and getting the best views at every stop.
The accommodation exceeded our expectations—clean, comfortable, and perfectly located to make the most of the wilderness. I also want to mention the Silas, the organiser, who replied to every message with impressive speed and made the booking process stress-free.
We had a wonderful time and have come home with memories that will last a lifetime. Thank you!
KW
50-65 years of age | Experience level: first safari
Review about Serengeti National Park by Jaber Jaber
Vast land full of animals in their nature. Beautiful.
KW
50-65 years of age | Experience level: first safari
Review about Ngorongoro Crater by Jaber Jaber
Beautiful scenery full of wildlife. Rhinos were amazing
KW
50-65 years of age | Experience level: first safari
Real Feel of Africa
Amazing wild life, plenty of animals, beautiful culture of the maasai people, breathtaking scenery and weather.
20-35 years of age | Experience level: first safari
great communication
Sammy is chronically online and answers us very fast, realiable communication was out of the league. Drivers spoke ok level English good enough to communicate.
Hotels were nicely planned however certain areas were limited due to local conditions and infrastructure - eg.wifi hot water but all bearable with seeing the safari everyday . Last day restaurants meal did got us food poisoned though but it was expected and understandable. The rest of the trip was all good, spotted many animals up close! Pretty good trip overall.