NO
50-65 years of age | Experience level: 2-5 safaris
Professional and caring. Good information and follow up provided
The communications with the operator was good. We got a change of travel dates due to COVID, and they were able to accommodate our changes with little fuzz
The driver was very knowledgeable and pleasant, answering our million questions with a flair
Even though we travelled significant distances between the parks, the car was comfortable and the drives interesting
All venues were arranged and nothing came unexpected
A super experience I would highly recommend!
50-65 years of age | Experience level: first safari
Great trip to Africa
Go Touchdown has done a great job despite the pandemic. Our group of 9 bought the African Safari package 2 years ago and they help us reschedule our trip several times...outstanding!
The trip was a true bucket list experience and Go Touchdown provided us with great drivers, guides and places to stay. Everything was top notch and we highly recommend them for all travel experiences.
35-50 years of age | Experience level: first safari
Good safari
We booked a 8 days safari to Amboseli, Masai Mara, Naivasha and Nakuru. Jong tailor made our safari it was fantastic, our driver guide Solomon was very helpful, professional, knowledgeable, organized, and has a wealth of information about everything around us. Everything went perfect apart from Amboseli Sopa Lodge. We did not had hot shower in our room and the hotel organized some technician to fix the problem but failed. However, the rest of the safari and the other hotels were fantastic! Recommend them!
20-35 years of age | Experience level: 2-5 safaris
Great Masai Mara Safari Experience .
Probably the best 3 Days I ever spent on any safari. Africa Kenya Safaris definitely changed my perspective on Safari tours. The Tour guide was very committed to offering the best experience possible by making sure we spotted all the big five and all that was in our list. Before the safari I did not have much interest but now am looking forward to the next safari experience thanks to our amazing tour guide Ndara James. if you are thinking of tented camps you should definitely check out Elengata Olerai very accommodating with services rich of Masai culture no better way to experience it.
CN
35-50 years of age | Experience level: first safari
Fantastic Safari but need better vehicles
We have been to a 6 day safari which was organied by Sino Africa Safari. About:
Tour Guide - Kennedy was great in taking care of us, gave us a lot of intersting stories of animals.
Cars - We had a Van for our safari. It's in good condition but we got stuck in the middle of nowhere in Masai mara. It took us sometime to find solution and help.
Accomodation - great! luxury! no complain at all!
We can easily suggest Sino Africa Safari for your safari trip and especially Kennedy as your driver guide
CA
65+ years of age | Experience level: over 5 safaris
Excellent pre-purchase service, post-purchase service could improve
We contacted a few tour operators prior to booking with Ntanda. We found them easy to deal with, responsive and helpful in tailoring a safari itinerary that met our expectations and budget. They were willing to hold a video-conference with us to discuss options, which we really appreciated. The itinerary itself went off without any hitches. On that basis alone we would have awarded them a top rating. However after we had completed the transaction their service was less attentive. For example, Covid testing requirements to enter Zambia were dropped on March 23rd, however Ntanda only notified us about this on April 5th, by which time one of us had already taken an expensive and unnecessary test. Also, on April 9th we contacted them about the possibility of changing the time of an internal flight, and received an automated response but no follow-up. So in summary I would recommend Ntanda at a 4-star level.
35-50 years of age | Experience level: first safari
The best tour operator I've ever met.
I enjoyed everything about the trip. The whole team of Gates Adventures are heaven sent. Planning to go to Masai Mara.
35-50 years of age | Experience level: over 5 safaris
Very friendly
All the members of the staff were extremely knowledgeable and friendly. Felt safe at all times. Even saw leopards on the trees. All in all - lovely experience and can highly recommend them.
20-35 years of age | Experience level: 2-5 safaris
3 days safari in the Masai Mara
The communication before the tour was great and efficient, and the pick up from our hotel in Nairobi was smooth. The vehicle (we chose the 4x4 jeep for our 3 day safari) was comfortable for the long ride to Masai Mara and there were regular wash room breaks.
The Safari itself was wonderful, seeing 4 of the big 5 plus many other animals. Our guide, Richard, was very well educated on all the animals and birds we saw. My only criticism was how much time he spent on his mobile phone during the safari tours when I felt he could have been focusing on engaging with us/ spotting animals.
The accommodation (Lenchada Camp) wasn’t that great for us - the tent door zip kept breaking, our tent was swarming with mosquitos when we arrived and the bathroom light was broken, however others on our tour didn’t seem to have the same problems. The food at the camp was really delicious - kudos to the chef.
Overall I would recommend the safari as an affordable option.
AE
20-35 years of age | Experience level: first safari
I had an amazing safari experience in Kenya
I am a solo traveller and this tour company helped me organise my tour with a joined group..i met different travellers and guides..they all coordinated well especially sir edward.my tour guide ,mr anthony was amazing he make sure that our safari experience was informative and unforgettable. It is safe for solo traveller especially female..the accommodation and food are all that we need...i will surely recommend them.
