DO
35-50 years of age | Experience level: first safari
Peter was amazing
Very safety and excellent
Good job
Ainu and Pieter did a great job
BR
20-35 years of age | Experience level: 2-5 safaris
Flawless, unforgettable Namibia adventure with a fantastic team. Highly recommended!
My brother and I just returned (last month) from a 14-day Namibia Tour in August, and it was truly outstanding. We are both passionate about wildlife and nature, and this was not our first safari, so our expectations were already high. Namibia, and the experience as a whole with Kubwa Five Safaris, delivered more than what we could have expected.
Communication and organization were impecable. Sylvia, who arranged our entire trip, was responsive and attentive to detail. Every transfer, activity, and accommodation ran as planned: so reliability was 100%.
Our guide, Terence, was simply fantastic. Funny, friendly, knowledgeable and attentive. Where our schedule had free time, he made excellent recommendations for additional activities, such as a visit to a cheetah rehabilitation center and a crocodile farm.
The tour itself was a dream for wildlife lovers. Seeing black rhinos in Etosha National Park was an incredible experience, and the game drives with the lodge's own guides at Mushara Bush Camp were among the highlights of the trip. Sossusvlei was another favorite, with its towering red dunes and unreal desert landscapes. At Lodge Damaraland, we loved the stay and especially the desert elephant tracking.
The accommodations were a major plus. Mount Etjo Safari Lodge stood out for its sophisticated, beautiful accommodations, and the rhino trekking experience there was extraordinary – to find white rhinos. Mushara Bush Camp was wonderful too, and across the whole trip the food was excellent and the stays exceeded our expectations.
For the quality of the guiding, lodges, and experiences, we felt this was excellent value for money. We cannot recommend Kubwa Five Safaris highly enough. Thank you to Sylvia, Terence, and the whole team for an incredible adventure. We hope to travel with you again
IN
20-35 years of age | Experience level: 2-5 safaris
Moloko was amazing!
It was a great tour! Lots of sightings. Everything was well thought out and on time. Our guide Moloko was lovely!
65+ years of age | Experience level: over 5 safaris
A paid service was not provided and the acknowledged refund is still outstanding
I am a European tour operator and engaged Buyaga Safaris as a local supplier for clients travelling in Uganda. I entrusted my clients to this company in good faith and paid separately for a professional Italian-speaking guide/interpreter.
The person provided did not speak Italian at all and was therefore completely unable to perform the service for which I had paid. I reported the problem immediately and repeatedly requested that she be removed from the tour. My requests were initially ignored, and only after several days and a formal intervention on my part was she finally made to leave the vehicle.
The clients may have enjoyed other aspects of their journey, but that is an entirely separate matter. Satisfaction with the driver, itinerary, wildlife or gorilla experience cannot compensate for a specific service that was contracted and paid for but never provided.
Buyaga Safaris subsequently acknowledged my refund request in writing. The correct refund amount was established at USD 1,100, and I was told that it would be processed after receiving guidance from the company’s lawyers. The clients returned approximately two months ago, and I have already refunded them from my own funds. Nevertheless, I have still received neither the money nor a definite payment date. Buyaga Safaris has not even requested my banking details.
Their latest response was simply that my refund was “not an emergency” and that I should continue to be patient. After weeks of delays and repeated assurances without any concrete action, I consider this handling extremely unprofessional and unacceptable.
As of the date of this review, the acknowledged USD 1,100 refund remains unpaid. I will update this review if and when Buyaga Safaris finally honours its written commitment.
65+ years of age | Experience level: first safari
Happy, informative
Peter was great, interesting, fun day.
Very knowlegable plus a safe driver.
EG
20-35 years of age | Experience level: 2-5 safaris
Very thorough trip
Moloko was our guide and she was very keen on showing us much as possible. We had a beautiful trip.
35-50 years of age | Experience level: first safari
Fair
Reasonable tour, tour guide Moloko good. Couldn't hear her all the time, a mic would be helpful. It was also cold...
DE
20-35 years of age | Experience level: first safari
Very nice safari. Perfect for 6 people.
We had a two-day safari for the six of us and a night in the park. The safari was very nice and the guides were super nice.
50-65 years of age | Experience level: first safari
Efficient
The rates were fair and the process was smooth and very clear communication all the way from booking to the end
The driver was very pleasant to ride with.
Impeccable Tours and Travel any time
35-50 years of age | Experience level: first safari
Peter was fantastic guide
I had a wonderful time. Peter made sure we got to see as many animals as possible as well as making sure we got good view