DE
under20 years of age | Experience level: 2-5 safaris
Mount Kenya Tour
We did a 5 days mount kenya trip with the guide “Shame” and his team. All of them were really amazing and very kind! It was really nice spending time with them and do the trip together. In addition to that, the nature was also incredible and you should definitely see it!!
Unfortunately, the trip was not 100% like we talked with our contact person about. For example, we were told, that we would sleep in huts and tends. But we stayed in tends the whole time. Which was definitely not a problem to us, but it just wasn’t like described to us.
Also some prices of our gear rental changed on the last day, even though our contact person had sent the actual prices before. So sadly they tried to charges us more in the last minute. Unfortunately this was really not a good feeling to start the trip.
But in total the trip was still really really nice! And as soon as we were with our really good guide Shame and his team on the mountain, we enjoyed every second of it!!
HU
50-65 years of age | Experience level: 2-5 safaris
Very accommodating, however could be more conspicuous in their marketing.
Due to making our booking at their rather shabby offices in Arusha we were a little sceptical about their authenticity. We need not have worried as they delivered what was promised. Competitively priced and Ngorogoro is a must do and we were driven there professionally. We saw a variety of wildlife close up .Our driver could have been more assertive though, as he tended to focus his attention on three rather brash Italian ladies at the expense of the rest of the group.
20-35 years of age | Experience level: 2-5 safaris
Good experience
Was the best experience we had good time to experience big five wild animals, amazing accommodations, especially the south rift got amazing and luxurious accommodations, please if you are looking for a great experience please book with Dream Voyage Safaris they offer amazing services
NL
20-35 years of age | Experience level: first safari
Unforgettable trip
Our safari was a dream come true, and it's all thanks to the fantastic work of "Somewhere in Africa." Everything was perfectly arranged. They made sure we didn’t have to worry about anything and could enjoy every moment! The communication with Coosje was clear and friendly, with a keen eye for our wishes.
During the safari, we were amazed by the beautiful lodges, stunning views, and a friendly guide. Spotting the Big Five was, of course, the highlight. It’s clear that "Somewhere in Africa" is passionate about what they do.
We ended our vacation with a week in Zanzibar, and unfortunately, it was a bit of a letdown... In Zanzibar, the location of where you stay is crucial and can make or break your holiday! The boutique hotel "Alma," where we stayed, was very small, with few activities and facilities, only one restaurant, and no beautiful beach. The beaches in general are dependent on tides, but the situation varies by location. We tried to find fun restaurants or bars along the beach, but there were hardly any, or they were closed. We later learned that it’s better to stay in the North (especially for a couple like us, aged 26 and 28).
Once we communicated this with the organization, they immediately took action and did their best to make things right. They contacted the hotel, and we received a complimentary massage and bottle of wine. We also had a planned excursion with "Safari Blue," but unfortunately, that didn’t meet our expectations either. Again, the organization took action and as compensation, arranged a trip to the north to go dolphin watching by boat, snorkeling, and visiting a sandbank. This was worlds apart from Safari Blue and an unforgettable experience!
Although Zanzibar didn’t meet our expectations, we look back on the holiday with a very warm feeling and highly recommend this organization for an experience you’ll never forget!
DE
35-50 years of age | Experience level: first safari
Good support and outstanding holidays
Its the second time that I planned a trip with Viatu and I can still recommend the agency.
Last year I went to Bali and the experience was excellent.
Due to the great support of our Bali Expert (Alisha) I had high expectations this time and was looking forward.
Last year the experience was brilliant, this year it was good. Reasons:
- I had a very nice call for the initial planning with the local expert and she promised to make a further appointment 6 weeks before the journey starts for talking about the detailed agenda. This unfortunately never happened and I missed a bit the effort and personal component in the end
- There were some things that could have been planned better (e.g immediately after the arrival and 11 hours flight, the recommendation of starting the journey with a hike is not the best idea imo.)
- In Bali we got a surprise by our local expert: a romantic sunset massage and have several times been asked, how our days have been. this time there was no surprise and until today I have never heard again from our contact person. A bit sad actually…
BUT- the service via what’s app was great and the Viatu team answered very quickly to our questions and supported us very well (e.g in booking a table in restaurants or in reserving a rental car spontaneously)
Overall it was a beautiful trip with great accommodations and activities and I will plan trips again with Viatu.
South Africa is beautiful, with super good food, clean water, amazing beaches, nature and animals. We will definitely come back to this outstanding country.
Super friendly people and a great value for money.
OM
35-50 years of age | Experience level: first safari
Great trip
Fun, enjoyable, loads of animals were seen and good knowledgeable drivers.
Better time management would of been appreciated..
Great experience l, just don’t try to do too much.
under20 years of age | Experience level: 2-5 safaris
He is friendly flexible and fun
It was existing, thrilling and eye opening. It's was good to escape the polluted are of the city and go to a place of fresh air ,the mornings were refreshing and rooms were comfortable 😌. The falls were beautiful and a wonderful picture spot it was a wonderful getaway with family
ES
20-35 years of age | Experience level: first safari
Excellent guide but complex logistics
We had an incredible experience thanks to our guide, Rutger, who was not only knowledgeable but also went out of his way to help us spot all of the Big Five. His enthusiasm and expertise made the safari truly memorable.
However, we encountered some logistical challenges. The group was merged with participants from other operators, which meant a lengthy process of picking people up from multiple hotels before we could really get started. It took a significant amount of time and felt a bit disorganized.
While the overall safari was fantastic and Rutger’s efforts were outstanding, it would have been helpful to receive a heads-up about the shared arrangement. With more transparent communication about the logistics, future travelers could be better prepared for the longer pre-safari pickups.
20-35 years of age | Experience level: 2-5 safaris
Excellent
For this once in a lifetime experience, you want everything to go as smoothly as possible which it did for our family of five, much to the credit of our guide John. John was not only knowledgeable and adept at finding the animals (the Big 5 and more) but was also responsive and was quite simply fun to be around -- he has a great personality and we all enjoyed sharing our experience with him. Wildplus Escapades is the way to go -- booking was easy with Esther in the office, and all of our connections and drivers were timely, kind and appropriate. What an experience!
TR
35-50 years of age | Experience level: first safari
Must visit one time in your life
Decent experience in case you have adequate expectations. Some people were disappointed as they expected to see all animals but that was not the case for everyone