35-50 years of age | Experience level: 2-5 safaris
Excellent Safari - Great Value
The 6 day Hells Gate - Masai Mara, Kenya Walking Survivors Safari has been the highlight of my 5 week East African Odessey. For a budget trip the safari exceeded my expectations:- accommodation was excellent; meals prepared by cook - excellent; guides knowledgeable, friendly and flexible.
Most importantly Mr Otieno returned emails and responded to questions in a timely and helpful manner. I have no hesitation in recommending this company and if good fortune brings me back to this part of the world I will definatly book with them again.
20-35 years of age | Experience level: first safari
Incredible experience
6 of us went on safari in July. Everything was fantastic, from the guide, to the experience, to the booking process. Would not hesitate to recommend this.
20-35 years of age | Experience level: first safari
Kilimanjaro Trek & Serengeti Adventure - once in a lifetime experience!!
From start to finish the customer service was excellent. Iris provided us with a very detailed itinerary of the services that Tanzania Serengeti Adventure offered and everything was explained up front, so there were no hidden surprises even down to our meals on the Kilimanjaro trek. She kept in regular contact in the months leading up to our holiday, including responding promptly to any questions I had. The week prior she arranged a Skype call so that she could make sure that we were full prepared and had all of the relevant equipment, especially for our trek.
We were met at the airport as arranged and greeted at the hotel by Blase the General Manager. Blase was extremely helpful and personable and made us feel like nothing was too much trouble. We were briefed and our kit was checked over by the Head Guide ready for the Kilimanjaro trek the following morning. We left our safari gear with Blase. The experience was AMAZING and thanks to the great service from our guides we made it to the summit without too much difficulty.
Blase then met us again at the hotel for our Serengeti Safari briefing, we collected our safari clothing and left our trekking gear with him. James our safari guide was extremely knowledgeable, and even after over over 20 years service it is evident that he has so much passion for what he does. The accommodation, food and service in our lodge and tented camp was excellent and was saw all of the BIG 5!
After flying back to Arusha from the Serengeti to save valuable time, Blase met us at the airport and arranged for us all to have lunch together which was a lovely personal touch.
I would no hesitation in recommending Tanzania Serengeti Adventure for both a Kilimanjaro Trek and Safari. They provide an excellent personal service and plan everything down to the last details.
Thank you
Good service
Prompt service and communication regarding our booking
The safari tour guide was good and overall the tour went smoothly from start to end
20-35 years of age | Experience level: 2-5 safaris
Helpful
I was very glad to have used the operator because they are very helpful and will tailor your journey to the end. I will be a return client. Great work and thank you again!
LT
35-50 years of age | Experience level: first safari
This is a trusted tour operator that provides high quality services and lives up to own promises.
This operator offers quality services for a very acceptable price. All of the promises were fulfilled and expectations live up to. The preparation for the trip was well communicated. Had the most wonderful driver who knew the best Safari places and great cook. Additional things that might have come up during the trip were accommodated. Experienced no inconveniences. A very personal and genuine group of devoted individuals.
DE
20-35 years of age | Experience level: first safari
More than just a safari
The safari was well organized and also flexible. Accomandation, food and time were perfect and especially our tourguide Afra. He has a huge knowledge about the animals, the wildlife nature and even above that. In addition he made the athmosphare within the group quit familiar.
Thanks a lot, it was an awesome experience for a fair price.
We can definitively recommend it.
Katharina, Friederike and Kathrin
NL
35-50 years of age | Experience level: 2-5 safaris
Great and unforgettable Uganda trip with Matoke
Had a 21 day trip to explore en enjoy Uganda. What a beautiful country! Matoke organized everything great. From the start at home untill even after coming back from the trip. Accomodations are as expected and booked. Next time please no bush elephants so the chimps will come down out of the trees :-)
Great and careful driver, thanks Kenneth! And enthousiastic en involved guide, thanks Bram!
PL
35-50 years of age | Experience level: 2-5 safaris
Four days with Kiliholidays
Before my trip to Tanzania I mailed many tour oerators to find perfect safari for me and my friend and at the end I decided to book safari with Kiliholidays Tours & Safaris. The communication with Mack was without any problems. After I came to Arusha we met in his office and agreed all details about safari. There weren't any hidden cost and any bad surprises. Our trip went smoothly exactly like in a programme I got before. That was budget safari and we were supposed to join to other tourists but there weren't any other clients so we had private safari and the price didn't change. The service was really good - competent driver/guide and really talented cook. We spent wonderful time and discovered a beauty of Tanzania.
35-50 years of age | Experience level: first safari
Amazing 1st contact with Africa
From the start of my project to go to Africa (around Februray 2014) to returning from the trip my interface, Kathi, has been extremely helpful and proactive in offering advices and support.
She helped to recommend the best journey fitting with my budget, arranged all tiny details to make the trip go seamlessly. So once the trip started I only had to focus on the experience be it observing the wildlife in its natural environment at Chobe or Kruger, having a breath-taking experience at Victoria falls or experiencing the life in the city in Cape Town.