20-35 years of age | Experience level: first safari
Excellent drivers; incredible trip
I had an absolutely amazing trip, where I saw lots of animals, incredible sunsets/landscapes, and met great people.
What made the trip even more amazing was my driver Salim/Simon. He was full of jokes, always happy, and incredible at finding animals. He adopted the itinerary to my taste and even offered hilarious extra's such as a local experience of eating ugali at a roadside cafe :') Spending 7 days with someone non-stop is a large commitment and Salim made it easy and fun; I would highly recommend any trip with Salim. I also had a chance to spend a day with Ziggy, who is great as well.
Only caveat for safaris in general: you should be very specific with your lodge/camp selection. Make sure to check the accommodation websites and to make sure you like the suggested properties, if not, ask for alternative suggestions that match your expectations. When you spend so much money on a trip, you want to make sure you are happy with all aspects of the trip :)
20-35 years of age | Experience level: 2-5 safaris
Very good experience with all arrangements taken care of
Everything was very well arranged. Except for our first gate entry which took more than 1 hour everything else was perfectly planned and done. Excellent professional and polite service through out our stay.
AE
50-65 years of age | Experience level: first safari
Efficient and sincere local tour operator for all budgets
Our family of 3 with teenager son. Nairobi, Samburu, Aberdare , ol Pageta, Nakuru, Masai Mara in peak season. Private tour was arranged with a English speaking, friendly, non inteterfering English speaking driver/guide in a 4 wheel drive. Allaccommodations were very good except Lake Nakuru lodge(the management provided a dismal room with not even hot water). Later the manager apologised and tried to set things right but it was too late. Even the Flamingos were a distant sight.
Best accommodation was Sweetwater serena(lucurious) but food was mediocre. Best food was at Aberdare country club(chef Anuj) and it was a cool place to relax. Samburu had good game viewing. Masai Mara was a lavish accommodation with good game viewing. It was a 12 day safari. We were lucky to see Leopard on first and last day.
Fresh air and relaxed time in nature with wild animals at very close proximity in their natural habitat. Wildebeest migration too was witnessed at Masai Mara.
Will definitely recommend the tour operators.
Money transfer/ payments, whole tour , was smooth. Felt safe.
US
20-35 years of age | Experience level: 2-5 safaris
Good communication, caring staff, quality tour
This was a very fun tour. Did a city tour of Kigali, went chimp trekking, gorilla trekking, and a few other things. It was a great experience and the guides were very caring and accommodating. Shout out to our driver Franchis for making all the long drives and getting us everywhere safely. We stuck to the itinerary for the majority of the time and everything went smoothly. My favorite hotel was Virunga Hotel Musanze. I had a great time on this tour!
AE
35-50 years of age | Experience level: 2-5 safaris
What a regret to have chosen Hello Tanzania. Amazing country though
Last minute free lance guide not aware of the plan, angry at hello Tanzania the whole trip. So not in good mood to show us the beauty. Dirty and old 4x4. Permits to national parks not done on time. 3 activities cancelled on 6 because permits were not done. Had to argue with Sylwia and SAlum during the whole trip. 2 weeks of mails and complaints after our return to get refund. We finally received the due amount. Unprofessional company, giving fake excuses. I would say almost a fraud. This company should not be listed on your website. I saw after our trip so many bad comments on trip advisor, half of them were deleted. Just a pity to have trusted this company named hello Tanzania .
IL
20-35 years of age | Experience level: 2-5 safaris
Safari 5 days tour
Great experience,
Nice guide and driver
Really good accomodation.
Except of two days that were shorter than we expected, amazing service.
FI
35-50 years of age | Experience level: 2-5 safaris
Everything went like said and they answered quickly to all the questions.
It was worthwhile to see the countryside in addition to Golden Moneys. Driver was great because he spoke good English and could tell about the society and things which interested me.
US
20-35 years of age | Experience level: first safari
Good Experience
They offered good value and were great with responding back to emails. They answered all my questions promptly as well. The tour driver was nice and easy to communicate with. We stayed a kibo safari camp ambioselli. Camp was perfect, hot water, clean and as described. Only con is that the execution of all our requests wasnt perfect. I had asked for vegan and vegetarian meals. I had to ask for it again at every meal, both on the van and at the camp. The driver kindly purchased fruits for us but on the way back, the picnic lunch was awful, a small white bread sandwich with cucumber and tomato, cold fried potatoes, dry cake, 1 small apple and half a cup of coleslaw. Also, opt for their better vehicles at the higher price, the van doesnt drive as smoothly as the land cruisers. Game drives were good. Overall, I will use their services again, but I will make sure to communicate exactly what foods I want ahead of time.
TR
20-35 years of age | Experience level: first safari
Amazing Tour Guide but needs better cars
We have been to a 4 day Safari Tour which was held by Spirit of Kenya.
Small Notes about our experience..
Tour Guide - Our tour guide Martin helped us a lot to find out many exotic animals in both Lake Nakuru National Park and Masai Mara National Park. He was so friendly and helpful with both safari trip experience and while we are driving between the different parks. He knows a lot about the animals and the national parks also and he knows where to drive for when looking for the animal. Great tour guide !
Cars - We had a Toyota Van for our safari. I personally do not have any preference when it comes to the car but on our way back to Nairobi, the car had some engine issues. I am not quiet sure if it a coincidence but that was kind of unlucky for us.
Food - Martin had some pre-prepared lunch for us for 2 days and I think they were pretty decent.
I can easily suggest Spirit of Kenya for your safari trip and especially Martin as your tour guide :)
IT
20-35 years of age | Experience level: first safari
Amazing tour and nice staff. The chef cooked different food every time. Great experience
They change the order of the parks (due to people who took only 3 days safari), that is not so negative thing but tarangire after ngorongoro and serengeti is not surprising. However, The tour is amazing and the place wonderful. We had problem with the jeep but they solve it in a short time.
I m Italian and about food I don't know what to say, It was normal, even pasta was good. I can suggest Eric as chef. Benson is also a nice person and guide.