CN
20-35 years of age | Experience level: first safari
Valuable tour operator
the tour operator provided us with a very experienced manager to communicate with us about our itinerary,he patiently communicated with us about final journey.
We are all satisfied the itinerary in Kenya when we came here.he was quick to help us with the problems that aroused during the trip.and we were so happy to meet the final guide ,he is good guy.it was a amazing memory
35-50 years of age | Experience level: first safari
Trip of a lifetime!
This was a trip of a life time and I am so grateful that we had Masingira Safaris as our guides. Jacob and his team were excellent in every way. They took care of all the lodging and transportation. Making sure our group of 32 were taken care of. Everything from the lodging to our experience in the Serengeti were perfect. I cannot wait to come back. There is so much more I want to explore in Tanzania. Thank you Jacob for making this an unforgettable trip. I can’t wait to return.
IT
50-65 years of age | Experience level: first safari
Great experience...to be repeated again
One week safari with Spirit of Kenya. Masai Mara, Lake Nakuru, Naivasha and Amboseli, definitely a great choice 👍. From the planning with Jorge, always patient in answering our requests, to the game drives with our driver Samuel, always ready to find animals in the most unexpected places, everything was beautiful. Spirit of Kenya has truly transformed our dream into the trip of a lifetime 💪🏽
CA
50-65 years of age | Experience level: over 5 safaris
Very responsive and proactive
I was introduced to Carolyn Nankya through my friend Gilbert, a new immigrant to Canada who attends my church. Carolyn was very quick to organize a tour for my girlfriend and I. We initially just wanted to do safari’s and gorilla tracking and then decided to do a chimp tracking as an ad on. Carolyn was very responsive and quick each time we had another request or question, as was Damian Joash, the owner of Jokun Tours. They paired us with our guide, Abbas and he was very patient and accommodating throughout most of the trip. Able to have some very special exceptional experiences with wildlife, including a leopard, two lions, and the gorilla and chimpanzee tracking experiences were both exceptional.
Carolyn had her work cut out for us because our budget wasn’t that high so the only complaint I would have is that some of the accommodations were not up to our standards, especially Red Chilli Rest Camp which was a disappointment. A bit more research is recommended for future clients in the accommodation department. Otherwise, everything went according to plan and it was an unforgettable adventure that I will remember for the rest of my life.
MT
50-65 years of age | Experience level: first safari
Excellent Service
"I had an unforgettable experience with my family in Tanzania, and we feel incredibly fortunate to have chosen Highneck Safaris as our tour operators through Kraze Malta. Their service was exceptional, and our guide, Edward, stood out with his extensive knowledge and unwavering dedication to making our vacation a dream come true. He consistently went above and beyond, and by the end of the trip, we considered him more like family than just a guide.
Highneck Safaris made sure we are comfortable by sending daily messages and to check whether we need anything. Definitely recommended 👌
ES
20-35 years of age | Experience level: first safari
Totally recommend (especially for solo travelers)
Wonderful agency. I was a solo traveler and got added into groups- the agency was so flexible and communicative and made sure was 100% comfortable at all times. In fact, one of the jeeps (a third party) they added me on to provided a boxed lunch (it wasn’t terrible but it wasn’t good at all) and they were so apologetic they invited me to dinner and a hotel room for me to shower after the safari (this was def not included - they were just supposed to take me to the airport). They are amazing and I really really really recommend them, best customer service I have experienced. Oh, and the safari was great I saw tons and tons of animals (but this isn’t a highlight since they aren’t really responsible for the animals you see or don’t).
35-50 years of age | Experience level: first safari
Amazing experience and very well organised
We had one day safari trip from Dar Es Salaam to Morogoro Mikumi Park. Everything was so well organised by Leopard with perfect timings and communication. Our time in Mikumi Park felt so special, with also big thanks to Bacari/our guide.
50-65 years of age | Experience level: first safari
Really great company with fantastic communication
Absolutely fantastic 5 day safari, our guide Ben went above and beyond to make sure we had seen every animal you could imagine and to experience Kenyan culture.
Cycling safari,boat safari, walking safari and game drive all with really knowledgeable people.
Great communication from start to finish and all the accomodation was great!
35-50 years of age | Experience level: first safari
Outstanding!
Our experience with Paul’s Untamed Escapades was exceptional. From the outset, communication with Paul was transparent and effective, with regular check-ins throughout our safari. Our guide, Jack, demonstrated remarkable attentiveness and kindness, consistently going above and beyond to ensure that our experience was tailored to our expectations and aspirations. After spending a week with Jack, my husband and I felt as though we had forged a genuine friendship and look forward to maintaining contact with him. I highly recommend this company and would not hesitate to utilize their services again in the future.
35-50 years of age | Experience level: first safari
Great Experience with Serengeti Smile – Highly Accommodating!
We recently booked our Zanzibar trip through Serengeti Smile, and they were fantastic to work with! From the start, they found us great hotels at very competitive prices, making the planning process stress-free. I did have a small scare when they asked for a second balance payment after we had initially planned to settle it in cash upon arrival, but it was quickly explained that this was due to a request from the hotel. Once clarified, everything went smoothly.
The transportation they arranged was comfortable – from our drive from the airport to Nungwi Beach and later to Stone Town, everything was seamless. We also had the pleasure of meeting Abraham, our city tour guide, during the walking tour in Stone Town. He was incredible, and we thoroughly enjoyed the three-hour tour with him.
Overall, Serengeti Smile made our Zanzibar experience unforgettable, and we truly appreciated their flexibility and transparency throughout the process!