GR
35-50 years of age | Experience level: first safari
An excellent safari tour
The tour was amazing. Well organized and very satisfying. Our tour guide and driver Samuel Chege drived us safely everywhere, took care of every detail of our safari, explained everything about the animals. He did make every detour he could so we could have a better view of every animal we spotted. And we spot so many!
BR
20-35 years of age | Experience level: first safari
Amazing!
The trip was very smooth, our driver was very polite, friendly and punctual
(automatic translation from Portuguese)
CH
50-65 years of age | Experience level: first safari
perfect and well organized, easy to communicate with them!
the tour was just unforgettable! well organized in terms of sites, timing, hotels and lodges and the assistance of the whole team. our guide Geoffrey Mushi was a amazing guide for us… thanks to his excellent knowledge we could learn a lot about wildlife and got a incredible amount of background information about his beloved country. thanks to his effort we were also thrilled to spot so many different animals from close.
super recommended!
SA
35-50 years of age | Experience level: 2-5 safaris
Good service, overall experience good
The tour guide / driver, Tiyani was helpful and very friendly.
FI
50-65 years of age | Experience level: first safari
Promises - and not keeping them nor following the contract - from first payment to cancellation
Be carefull with Kaurumuna Safaris.
I had signed contract and made the first payment in February 2025.
The contract says next payment 30 days prior the start of safari.
Soon after that first payment I received requirement to pay the next payment - two months before stated on the contract !
I requested multiple confirmations that all the reservations were done and payments paid for lodge bookings, Chimps tracking and Gorilla trekking. Richard from Karumuna stated very clearly "all are paid" and shared copy of booking which showed 30 % payment of payment.
I started to feel uncertain and contacted directly UWA office to double check the payments and also contacted few of lodges.
Same result from everywhere - nothing paid and trekking booking over dated due to missing payment.
I pressed Richard with my message about bookings and all the time I got confirmation from him that e.g. Gorilla trekking was fully paid.
But docs showed different.
After multiple messages we lost trust on this fellow and I sent a cancellation message in March.
The first response was to accept change to pay the second part when we arrive, not like shown in contract (30 days prior).
But I informed that I want to cancel because of loss of trust.
The result was that Richard threatened me with contact of lawyer.
I responded that I just want to follow the cancellation chapter in our agreement.
Meanwhile also our daughter had helped us and contacted other people who has shared negative feedback about Karumuna Safaris.
Those appeared to be real cases, no lies!
Still now - early August 2025 I've received only answers about Karumuna cancellation policy and their lawyer to contact us.
What ? We have contract which is clear, but Richard pulls on table policy which he hasn't ever shared - still now I haven't seen that.
And, I have saved all the emailing + whatsup messages to be able to prove what has been agreed and what I found out.
So, I have not received any money back from Karumuna Safaris, no matter there is signed contract.
What about trust of this company.
Think about it - you arrive at Kampala airport and you trust that there is someone waiting for after non true communication...
I would avoid this company !
Just feeling bad about trusting company with rating over 4 on Safari Bookings.
Also Tripadvisor showes reasonable good feedback.
And we lost money for this.
65+ years of age
Carson was personable, pleasant and informative.
Our tour operator Jenman African safaris contracted MoAfrika to transport us to Johannesburg Intl. Airport.
Carson was punctual & helpful with our luggage. We enjoyed our conversations about South Africa on the journey.
Would recommend MoAfrika Tours.
IT
Professionalism and helpfulness, that’s Trav-Interactive!
We set off on our safari as a group of ten and spent five days and four nights exploring Tsavo West, Amboseli, Taita Hills, and Tsavo East.
The itinerary was organized by John before our departure. He listened to and accommodated all our requests, offering us not only the chance to go on numerous game drives (9 in five days), but also several extra experiences that made our trip truly unique. The nature walk in the savannah of Taita Hills, the panoramic viewpoint at Mudanda Rock, and the Lugard Falls in Tsavo East, as well as spotting hippos at Mzima Springs in Tsavo West, were all unforgettable experiences.
What truly made the difference in our safari, however, were the guides/drivers: Randu and Righan were the real added value. With their professionalism and experience, they led us to the most beautiful and hidden corners of the parks: herds of elephants just meters away, lionesses hunting warthogs and buffalo, hundreds of zebras and wildebeest, a cheetah hidden in the brush, hippos both in and out of the water. And then giraffes, buffalo, gazelles, antelopes, crocodiles, a lion atop a Lions Rock, countless bird species, and many other animals...
Our jeeps were comfortable, practical, and always clean despite the red Tsavo dust. Randu speaks excellent and fluent Italian.
At every accommodation—whether lodge or tented camp—we felt truly welcomed, and the hospitality of the Kenyan people will stay in our hearts. We especially recommend the Kilaguni Serena Safari Lodge in Tsavo West.
Trav-interactive gets full marks... we’ll be back for the Masai Mara!
AT
35-50 years of age | Experience level: first safari
Perfectly planned and executed tour
We were super happy with our safari tour! Steve, the organizer, was always available in advance and responded to our questions within minutes. We were then picked up on time at the hotel by our wonderful driver and guide Daniel.
We spent eight wonderful days with him and enjoyed them very much! Daniel was always extremely friendly, caring, punctual and really enriched our safari! We were very happy to have him as our guide. He showed us all the wonderful animals, guided us safely over even the most unpleasant roads and always had a smile on his face. He explained the animal world to us and we learned a lot! We always felt safe with him! the tour was very well organized all in all, even when we had a small problem, Daniel was able to help us out immediately. Steve kept asking how things were going, so we felt very well taken care of and in retrospect we are very happy with this wonderful experience!
DE
under20 years of age | Experience level: 2-5 safaris
Super kind and flexible for a great price!!
I got sick a couple days before i was supposed to head for Mt Kenya. I asked if it would be possible to start the hike to weeks later and it was no problem at all to change all that. I had a great time with my guide, cook and porter! (Kevin, Frederic and Eric)
Overall it was a really nice experience and i‘ve been in good hands for the whole trip.
35-50 years of age | Experience level: first safari
Very knowledgeable and professional
I was very satisfied with the service I received, these memories i will cherish forever. The booking was very detailed and I was also given extra support and assistance by Joy . In addition everyone made my experience so comfortable, positive and enjoyable. Did I mention they were all super friendly! I am so looking forward to a repeat oh and the sight seeings is unbelievably breathtaking.